All too often people are sending letters to companies complaining about employees or the products, or the type of service they receive from the company or the employees. I thought I would let you know that the service that I received yesterday was extraordinary. Pablo was the installer, he arrived on time and was very. I am writing to tell you what an asset your employee, Tim Little, is to Bath Fitter. I am extremely pleased with the new look of my stall shower and with the man who did the work - Mr. Tim Little!
Our trained professionals take care of it all from planning, designing, manufacturing, distribution, installation, and customer service. With over 30 years of experience, our innovative process will transform your bathtub installed in as little as one day. SPECIFIC-TIME APPOINTMENTS - We schedule tub and shower appointments at specific times, rather than a window of time. CUSTOM ASSESSMENT - We will inspect your home's current bathroom situation, identify any unique installation challenges and provide you with an accurate assessment and potential solutions.
Before I even started to think about BF I made my homework. Now we had yesterday our appointment, soonest I opened the door and a salesman was there I was thinking "oh my". Now we started with exact what I expected I good trained salesman who's working like he learned it in class. No prices in any book. I choose my design and he started counting everything together. Now comes the point it gets ridiculous. Over 10.000$ and this is only one shower on top off it, we get pressured if we don't make our decisions now, we loosing the 10% discount he gave us on the 10.000$. That was the point BF loose us as costumers. I don't make decisions about this amount right now, just because someone will close a deal. It was around 3000 more as we planned and if we didn't have the time to talk about it, without making a payment or a deposit. If a company this big is not willing to give me the same price tomorrow, that they estimate today after you hear at least 20 times, that from producing to the time the product is in your house it's all one company then you are not the company we will choose. There are alarm bells first in your showroom every single top or shower has walls straight up! If this is not standard and comes with a 700$ charge why I am not able to see right there a standard version? So if you have in your mind to remodelling your bathroom and you think about to go with BF, this may help you to know what you will spend on money if you go with BF. I don't choose over the top desing just a nice pearl pattern with bronze brushed showerhead and a bypass glass door.
Had to replace a 28 year old drop in tub/shower combo. Although more costly, I chose a walk in shower to replace the original. Great experience in.
I hate to have to say this, especially after meeting 3 great representatives of your company at the St. Mary's Mardi Gras festival. The scheduling.