Business Details
27 Years
experience
Emergency
services
Trusted Plumbing, HVAC & Electrical Services in Newburyport, MA
Caswell Mechanical has been delivering comprehensive plumbing, HVAC, and electrical services to residential, commercial, and industrial clients across Massachusetts, Maine, and New Hampshire since 1999. Founded by master plumber Jeff Caswell, our company combines decades of hands-on expertise with a commitment to transparency and professionalism. Our team of certified technicians specializes in emergency response, system installations, and preventative maintenance, ensuring reliable solutions for projects of all sizes. We prioritize customer satisfaction through personalized service, leveraging advanced training and partnerships with industry leaders like Mitsubishi Electric.Our Mitsubishi Diamond Contractor status reflects our dedication to excellence, offering clients extended warranties and cutting-edge technology. With 24/7 emergency availability and flexible financing options, we address urgent needs while supporting long-term efficiency improvements. Our focus on code compliance, safety, and energy-efficient upgrades positions us as a trusted partner for maintaining comfortable, functional spaces.
Services
Plumbing
HVAC
Electrical
Emergency Services
Maintenance
Rebates
Financing
Details
- Year established: 1999
Highlights and features
- 20+ years of experience serving New England's plumbing, HVAC, and electrical needs
- Mitsubishi Electric Diamond Contractor with industry-leading 12-year warranties
- 24/7 emergency response for urgent plumbing, HVAC, and electrical issues
- Access to state rebates and 0% financing options for energy-efficient upgrades
- Certified technicians with specialized expertise in residential and commercial systems
Associations and certifications
- Mitsubishi Electric Diamond Contractor
- EPA Certified
Services
Plumbing Services
Caswell Mechanical provides comprehensive plumbing solutions including water heater installation, leak repairs, gas piping, and fixture upgrades. Our master-certified technicians handle residential and commercial needs, from emergency burst pipe repairs to full system installations. With 20+ years of experience, we ensure code-compliant, durable solutions for kitchens, bathrooms, and industrial applications.
HVAC Services
As a Mitsubishi Electric Diamond Contractor, we offer premium heating, ventilation, and air conditioning services. Our expertise includes system installations, energy-efficient upgrades, and annual maintenance programs. We specialize in boiler repairs, ductless mini-split systems, and indoor air quality improvements using HALO purification technology to create healthier living environments.
Electrical Services
Led by MA/NH master electrician Jarod Schena, our electrical division handles residential and commercial projects. Services include panel upgrades, appliance wiring, lighting installations, and safety inspections. We implement modern energy-saving solutions while maintaining strict compliance with local electrical codes for both new constructions and system retrofits.
Emergency Services
Caswell Mechanical offers round-the-clock emergency response for plumbing, HVAC, and electrical crises. Our rapid deployment team addresses gas leaks, water heater failures, and electrical emergencies with immediate diagnostics and repairs. After-hours calls connect to our dedicated answering service for urgent situations requiring immediate technician dispatch.
Maintenance Programs
Our customized maintenance plans extend equipment lifespan and optimize system performance. HVAC maintenance includes coil cleaning, filter replacement, and safety control testing. Plumbing inspections identify potential leaks, while electrical checks ensure circuit integrity. Annual and semi-annual service agreements provide priority scheduling and 10% parts discounts for proactive system care.
People
Jeff Caswell
Founder & Master Plumber
With over 20 years as a licensed master plumber in MA, NH, and ME, Jeff Caswell established the company's reputation for technical excellence and customer-focused service. His EPA certification ensures compliance with environmental standards across all plumbing operations.
Jarod Schena
Master Electrician
MA/NH licensed master electrician leading the electrical division. Jarod brings specialized expertise in residential and commercial electrical systems, ensuring safe, code-compliant installations and repairs while implementing energy-efficient solutions for modern buildings.
Questions
What areas do you service?
We serve Massachusetts, Maine, and New Hampshire for all plumbing, HVAC, and electrical needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for urgent plumbing, HVAC, and electrical issues.
Are financing options available?
Yes, we offer 0% financing through the Mass Save Heat Loan Program and rebate assistance.
How often should HVAC systems be serviced?
Annual maintenance is recommended for AC/furnace systems; heat pumps require bi-annual service.
What makes you a Diamond Contractor?
Mitsubishi Electric selects Diamond Contractors for advanced training, certification, and 12-year warranties.
Can you help with rebate programs?
Yes, we assist clients with state rebates for heating, cooling, and water heater upgrades.
