Business Details
38 Years
experience
Emergency
services
Trusted HVAC Solutions for Connecticut Homes & Businesses
Since 1988, Nero Air Conditioning Heating has provided Connecticut residents with premium heating, ventilation, and air conditioning services. Our commitment to exceptional customer service and technical expertise has earned us a Trane Comfort Specialist designation and an A+ rating from the Better Business Bureau. We specialize in residential and commercial HVAC solutions, including geothermal systems, ductless mini-splits, and energy-efficient equipment. Our team of licensed technicians delivers 24/7 emergency services, ensuring year-round comfort for homes and businesses across the state. With over 35 years of industry experience, we combine manufacturer-certified training with personalized service to meet each client's unique needs.Our preventative maintenance agreements offer cost savings and priority scheduling, while our financing partnerships make advanced systems accessible. We maintain rigorous safety protocols, particularly during the pandemic, to protect both customers and staff. Our local ownership ensures deep community knowledge and a vested interest in maintaining our reputation for quality workmanship. We stand behind our services with comprehensive warranties on parts and labor. Through continuous training and investment in cutting-edge technology, we remain at the forefront of HVAC innovation while maintaining our founding commitment to personalized service.
Services
HVAC Installation
Geothermal Systems
Ductless Cooling
Emergency Repairs
Preventative Maintenance
Thermostat Upgrades
Indoor Air Quality
Commercial HVAC
Financing Options
System Replacement
Details
- Year established: 1988
Highlights and features
- 35+ years serving Connecticut's HVAC needs with expert technicians
- Trane Comfort Specialist with access to premium equipment and training
- 24/7 emergency repair service for urgent heating/cooling issues
- Energy savings up to 70% through geothermal and ductless systems
- A+ rating from Better Business Bureau for consistent customer satisfaction
Associations and certifications
- Better Business Bureau
- Trane Comfort Specialist
What people say
24/7 emergency service
Energy savings up to 70%
Trained technicians
A+ BBB rating
Geothermal expertise
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our certified technicians handle all equipment types including air conditioners, furnaces, heat pumps, and boilers. Every installation includes system sizing analysis, permit acquisition, and manufacturer warranty activation. Our Trane Comfort Specialist status ensures proper installation of premium equipment according to factory specifications.
Geothermal Systems
Our geothermal solutions harness underground energy for efficient heating and cooling. We design and install closed-loop systems that reduce energy costs up to 70%. Services include site assessment, loop field installation, and system commissioning. Our technicians maintain specialized training for geothermal technology, ensuring optimal performance and compliance with environmental regulations.
Emergency Repairs
We offer round-the-clock emergency HVAC repairs for critical system failures. Our rapid response team addresses heating loss in winter and cooling emergencies during summer. Diagnostic assessments identify root causes before repairs begin. Emergency service includes after-hours pricing transparency and temporary solutions when immediate part replacement isn't possible.
Preventative Maintenance
Our maintenance plans include twice-yearly system inspections and tune-ups. Technicians clean components, check refrigerant levels, and test safety controls. Regular maintenance extends equipment lifespan, maintains manufacturer warranties, and prevents unexpected breakdowns. Plans offer priority scheduling and repair discounts for both residential and commercial clients.
Ductless Systems
We install and service ductless mini-split systems for homes without existing ductwork. Our solutions provide zoned temperature control with up to 30% energy savings. Services include system design, indoor/outdoor unit placement, and refrigerant line installation. We offer multiple brands including LG and Trane, with options for multi-zone configurations and smart thermostat integration.
People
Sue Nero
Co-Owner
Sue Nero co-founded the company with her husband Steve in 1988. With over 35 years in the HVAC industry, she oversees operations and customer service. Sue maintains active involvement in community business organizations and ensures the company's commitment to quality remains paramount.
Steve Nero
Co-Owner
Steve Nero co-founded the business in 1988 and leads technical operations. He maintains close relationships with equipment manufacturers to ensure staff receive the latest training. Steve's hands-on approach to quality control and system diagnostics has been instrumental in building the company's reputation for reliable service.
Questions
What HVAC services do you offer in North Haven?
We provide full-service HVAC solutions including AC installation, heating repair, geothermal systems, ductless mini-splits, and emergency services for residential and commercial clients.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency repair services with technicians available year-round for urgent heating and cooling issues.
Are financing options available for new systems?
We offer multiple financing programs through Trane and SMART E-Loan, including 0% APR options and assistance with Connecticut energy efficiency rebates.
What makes you the best HVAC company in Hamden?
As a Trane Comfort Specialist with 35+ years local experience, we combine technical expertise with personalized service and comprehensive warranties on all installations.
How often should HVAC systems receive maintenance?
We recommend bi-annual maintenance: cooling systems in spring and heating systems in fall to optimize performance and extend equipment lifespan.
Do you handle HVAC permits and licensing?
We manage all required permits and ensure compliance with Connecticut mechanical codes for HVAC installations and major repair projects.
