Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Amherst, NY
O'Donnell Heating has served Western New York communities since 1961, establishing itself as a trusted leader in HVAC and plumbing solutions. As a BBB-accredited business with factory-trained technicians, we prioritize proper installation and optimal system efficiency to ensure long-term comfort and savings for our clients. Our team handles everything from emergency repairs to complete system installations, offering 24/7 service across Buffalo, Amherst, and surrounding areas. We maintain partnerships with industry leaders like Lennox and Navien to provide cutting-edge equipment backed by a two-year guarantee on repairs. With over 20,000 satisfied customers, our commitment to honesty and quality has made us a preferred choice for residential heating, cooling, and air quality needs.Our technicians receive ongoing training to stay current with evolving technologies while maintaining a focus on personalized service and transparent communication. We support local communities through employment opportunities and specialized financing options for qualified customers. Our service area includes Eggertsville, Williamsville, Tonawanda, Cheektowaga, Depew, and Lancaster, NY. We emphasize preventive maintenance programs to extend system lifespans while reducing energy costs. Customer satisfaction remains our top priority, as evidenced by our consistent track record of positive referrals and repeat business.
Services
HVAC Installation
Heating Repair
Air Conditioning Service
Plumbing Solutions
Indoor Air Quality
Garage Heating
Zoning Systems
Sheet Metal Fabrication
Details
- Year established: 1961
Highlights and features
- 60+ years serving Western New York communities
- BBB-accredited business with factory-trained technicians
- 24/7 emergency service availability
- Two-year guarantee on all repairs
- Special financing options for qualified customers
Associations and certifications
- Better Business Bureau
What people say
Excellent furnace replacement
Polite technicians
Clean workspaces
Competitive pricing
Timely service
Services
HVAC Installation
We specialize in complete HVAC system installations for residential properties. Our technicians handle proper sizing, configuration, and integration with existing infrastructure to ensure optimal performance and energy efficiency. We work with leading brands like Lennox to provide reliable heating and cooling solutions tailored to each home's specific needs.
Heating Repair
Our emergency heating repair service addresses furnace and boiler issues promptly. Factory-trained technicians diagnose problems accurately and implement lasting solutions. We maintain a two-year warranty on all repair work to guarantee customer satisfaction with our heating system maintenance and troubleshooting services.
Air Conditioning Service
We offer comprehensive air conditioning maintenance and repair services for residential systems. Our technicians perform thorough inspections, clean components, and optimize system performance to ensure efficient cooling during summer months while extending equipment lifespan through preventive care programs.
Indoor Air Quality
Our air quality specialists install and maintain systems that improve residential indoor environments. We offer humidifiers, filtration systems, and ventilation solutions to address specific comfort and health needs while ensuring proper system integration with existing HVAC infrastructure.
Oil to Gas Conversion
We assist homeowners transitioning from oil to natural gas heating systems. Our experts handle complete system replacement, including new high-efficiency gas furnaces that qualify for National Fuel rebates, providing cost-effective and environmentally friendly heating solutions for Western New York residents.
People
Jim O'Donnell
Owner
Jim O'Donnell personally oversees all estimates and service operations. With decades of industry experience, he ensures every customer receives honest recommendations and quality workmanship that maintains the company's reputation for excellence in Western New York.
Questions
What HVAC services do you offer in Western New York?
We provide complete heating, cooling, and air quality solutions including installation, repair, maintenance, and emergency services for residential systems.
Do you offer 24/7 emergency HVAC service?
Yes, our technicians are available 24 hours a day, 7 days a week for urgent heating and cooling issues.
Are financing options available for HVAC replacements?
We offer special financing programs for qualified customers to make system upgrades more affordable.
What areas do you service?
We serve Buffalo, Amherst, Williamsville, Tonawanda, Cheektowaga, Depew, Eggertsville, Snyder, and Lancaster, NY.
Do you provide guarantees on HVAC repairs?
All our repair work includes a two-year warranty for customer peace of mind.
Videos
Reviews (2)
Ted Pius
Apr 18, 2018
Report
They installed a new furnace and the unit was having issues. I called another company because I rent and did not know who did the install at first and found out they never even hooked up the ground wire on the furnace. The wire was cut and taped to the inside of a panel. The landord then told me it was O'Donnell's that did the install so he called them to see if they would rectify the problem. The owner of O'Donnell's was condescending and vulgar to him.
I am now having the company I did hire to repair the furnace sign an affidavit. Even though I rent they put my family at risk with their faulty and illegal install. Companies like this should not be in business.
I am now having the company I did hire to repair the furnace sign an affidavit. Even though I rent they put my family at risk with their faulty and illegal install. Companies like this should not be in business.
Ed Wyner
Jul 23, 2016
Report
We had 90+degree weather today and our ac stopped working at noon. We called O'Donnell and a few others to come fix it. O'donnell gave us the best price and came out by 3pm. Not only did Jim fix the problem, but he was fast (about 5 minutes), and didn't try to upsell me anything or try to replace the whole unit. My AC is working great! Jim was friendly, upbeat, honest, and great to do business with. I highly recommend O'Donnell for anyone needing A/C service!
