Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Western New York
Capital Heat has been serving Western New York for over 65 years as a family-owned business specializing in heating, cooling, plumbing, and electrical services. Our team combines decades of experience with in-house engineering expertise to deliver customized solutions for residential and commercial clients. We prioritize customer education and transparency, ensuring clients receive only the services they need. Our commitment to innovation includes advanced geothermal and heat pump technologies, backed by 24/7 emergency response capabilities.With a focus on sustainable practices and community involvement, we maintain rigorous safety standards and use top-quality materials. Our technicians undergo continuous training to stay current with industry advancements. Customer satisfaction is guaranteed through upfront pricing, detailed explanations of all work performed, and follow-up maintenance programs. Recognized for technical excellence and community service, we remain Western New York's trusted partner for comprehensive home systems solutions.
Services
HVAC Repair
Plumbing Services
Electrical Services
Geothermal Heating
Emergency Repairs
Generator Installation
Water Heater Replacement
Indoor Air Quality
New Construction HVAC
Drain Cleaning
Details
- Year established: 1957
Highlights and features
- 65+ years of local HVAC expertise with in-house engineering
- 24/7 emergency response with live dispatchers
- Custom geothermal and heat pump specialists
- Upfront pricing with no hidden fees
- Lifetime maintenance programs for system longevity
What people say
Arrived promptly
Professional technicians
Clear explanations
Fair pricing
Reliable solutions
Services
HVAC Repair
Our certified technicians handle all HVAC repairs with 24/7 emergency availability. Using diagnostic tools and manufacturer-certified parts, we restore system functionality while explaining repair options. Commercial and residential services include furnaces, air conditioners, and heat pumps. Emergency repairs prioritize safety and rapid response times.
Geothermal Heating
We design and install geothermal systems that leverage underground temperatures for efficient climate control. Our in-house engineers create customized ground-source solutions that reduce energy costs by up to 60%. System designs consider property specifics and include vertical/horizontal loop configurations. Maintenance programs ensure long-term system performance and warranty compliance.
Plumbing Services
From leak detection to sewer line replacement, our plumbers handle residential and commercial needs. Services include water heater installation, drain cleaning, and emergency pipe repair. We use video inspection technology for accurate diagnostics and trenchless methods for minimal disruption. Maintenance packages prevent emergencies through seasonal system checks.
Electrical Services
Our licensed electricians perform panel upgrades, generator installations, and safety inspections. Services include circuit breaker replacement, outdoor lighting, and EV charging station installation. Emergency electrical repairs address outages and faulty wiring. Energy audits identify efficiency improvements with LED lighting and smart thermostat integration.
Emergency Repairs
Available 365 days a year, our emergency team responds within hours for HVAC, plumbing, and electrical crises. Technicians carry common replacement parts for immediate fixes. After-hours dispatchers connect clients directly with on-call technicians. Emergency service vehicles maintain full tool inventories for comprehensive field repairs.
People
Phil Blatner
Director of Sales & Marketing
With over 20 years in HVAC leadership, Phil oversees client relations and service strategy. He ensures technical teams maintain manufacturer certifications and customer service standards. Phil manages community outreach programs and industry partnerships.
Jason Blatner
Director of Administration
Jason manages operational logistics and quality control programs. He implements training protocols for technicians and maintains compliance with safety regulations. Jason coordinates equipment procurement and service fleet management.
Rick Blatner III
Director of Operations
Rick supervises field operations and service scheduling. He develops emergency response procedures and oversees technician certification programs. Rick ensures service delivery meets company standards for timeliness and quality.
John Blatner
Design Engineer
John specializes in geothermal system design and HVAC engineering. He creates customized climate control solutions using CAD software. John collaborates with contractors on new construction projects and retrofit installations.
Rick Blatner
Outside Sales
With 15+ years in HVAC sales, Rick consults clients on system upgrades and maintenance programs. He provides cost-benefit analyses for energy-efficient replacements and explains financing options to residential clients.
Questions
What HVAC services do you offer?
We provide complete HVAC services including furnace repair, air conditioning installation, heat pump maintenance, and geothermal system design for residential and commercial properties.
Do you offer emergency service?
Yes, our 24/7 emergency team responds to HVAC, plumbing, and electrical crises with live dispatchers and fully equipped service vehicles.
Are financing options available?
We offer flexible financing through approved partners for system replacements and major repairs, with terms tailored to customer needs.
What plumbing services do you provide?
Our plumbing services include leak detection, drain cleaning, water heater replacement, sewer line repair, and emergency plumbing assistance.
Do you service commercial properties?
Yes, we maintain commercial HVAC systems, plumbing infrastructure, and electrical systems for businesses throughout Western New York.
What makes your geothermal systems unique?
Our in-house engineering team designs customized geothermal solutions using ground-source heat pumps that reduce energy costs by up to 60% compared to traditional systems.
