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R.B. Queern & Co., Inc. R.B. Queern & Co., Inc.
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Business Details
32 Years
experience
Emergency
services
Your Trusted HVAC Partner in Portsmouth, RI
Founded in 1994, R.B. Queern has established itself as a trusted provider of heating, ventilation, and air conditioning (HVAC) services across Aquidneck Island and surrounding New England areas. Our founder, a third-generation mechanic, built the company on principles of honesty, reliability, and technical excellence, values that continue to guide our operations today. With over 13,000 satisfied customers, we specialize in residential, commercial, and industrial HVAC systems, offering comprehensive solutions including installations, maintenance, and emergency repairs. Our technicians hold certifications from leading industry organizations and manufacturers, ensuring top-tier service quality. We prioritize customer satisfaction through transparent communication, efficient problem-solving, and a commitment to completing every job to the highest standards.

Our 24-hour emergency service guarantees prompt assistance during critical heating or cooling failures. Backed by partnerships with major HVAC brands and a focus on energy-efficient technologies, we deliver cost-effective, sustainable solutions tailored to client needs. Our teams expertise spans traditional and modern systems, including oil, gas, electric, and geothermal technologies. Regular maintenance programs help clients avoid costly breakdowns while extending equipment lifespan. We maintain licenses and certifications in multiple states, reflecting our adherence to industry regulations and safety protocols. By combining generational knowledge with ongoing technical training, we ensure our team remains at the forefront of HVAC innovation and service excellence.
Services
Heating Systems Air Conditioning Installations Maintenance Repairs Emergency Service Energy Efficiency Commercial HVAC Residential HVAC Geothermal Systems
Details
  • Year established: 1994
Highlights and features
  • 24-hour emergency HVAC service with rapid response times
  • Technicians certified by leading industry organizations and manufacturers
  • Serving 13,000+ residential and commercial customers since 1994
  • Specialized in energy-efficient heating and cooling system installations
  • Comprehensive maintenance programs to extend equipment lifespan
Associations and certifications
  • National Comfort Institute (NCI)
What people say
Knowledgeable staff Prompt emergency response Professional installations Reasonably priced Exceptional customer support
Website
Services
Heating
Installations, repairs, replacements, maintenance our superior heating services provide a broad spectrum of comprehensive solutions for almost any system. We work with residential, commercial, and industrial clients throughout Rhode Island, providing custom heating systems assistance that is tailored to your needs!
About Us
R.B. Queern & Co., Inc. was founded in 1994 as a 24-hour oil and gas heating service. We began in Richard's home, offering a wide range of services from annual maintenance to emergency repair and new system installations. Our founder is a third-generation mechanic who learned the trade from his father, Richard E Queern, who owned and operated E.B.
Brooks Co.
Richard learned from his father Edward (Ned) B. Brooks who started E.B.
Brooks Co., in Jamestown.
Edward Brooks started his company back in the early 1900s when delivering oil required a 50-gallon barrel on the back of a horse-drawn wagon.
Services
Rely on air conditioning contractors from R.B. Queern & Co., Inc., in Portsmouth, Rhode Island, to meet your heating and air conditioning needs!
R.B. Queern & Co., Inc. is proud to offer emergency services should your gas and oil boilers, furnaces, or water heaters need repair. For more information concerning our heating and cooling services, or to schedule service with us, please call R.B. Queern & Co., Inc. at 401-849-0095 for your FREE estimate.
Installations
When you need a new system installation for your home or business, you can't trust just ANY company to complete it. One overlooked element, one corner cut, and it could cost you thousands in maintenance fees and energy loss over the course of your installation's lifespan. Proper heating and cooling installations should be left to the true professionals who have the skills and experience - not to mention the reputation - to provide a solid, dependable system installation that works. When done right, any installation should provide significant savings because of its efficiency, eco-friendly operation, and high-quality energy-saving components.
Questions
What HVAC services do you offer?
We provide heating, air conditioning, system installations, maintenance, and 24-hour emergency repair services for residential and commercial clients across New England.
Are your technicians certified?
Yes, our technicians hold certifications from leading industry organizations and manufacturer-specific training programs to ensure quality service for all HVAC systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling system failures with rapid response times during critical situations.
What maintenance options are available?
We offer annual maintenance packages with discounted rates for recurring customers, including system inspections, cleaning, and efficiency optimization to prevent breakdowns.
Do you serve commercial clients?
Yes, we provide comprehensive HVAC solutions for commercial properties, including specialized maintenance programs and equipment tailored to business requirements.
What areas do you service?
We primarily serve Aquidneck Island and surrounding New England areas, covering residential, commercial, and industrial HVAC needs across the region.
Reviews (15)
Chris Caron
Feb 17, 2022 Report
From scheduling the appointment to wrapping up my heating issues, this was the best HVAC experience Ive ever had. I called on a Monday, in February, for a non-emergency, and I had service in just two days. The technicians were clean, professional, polite, courteous, and took the time to explain their work. I cant say enough good things about this company!
Bob S.
Feb 10, 2021 Report
Several weeks ago I lost heat. I couldn't figure out the reason. I called Queern and an employee was at my home within 45 minutes. Within 15 minutes, he figured the reason which was a frozen heating pipe. This has never happened to me in all of the 30 plus years that I have lived here! Luckily it never burst. If it did then I would have found out the reason. Yes, like other professions, Queern employees are first responders too!
Roger Barnett
Mar 20, 2020 Report
R.B. Queern came to my home promptly this morning. Their technician, Tyler, diagnosed the problem and made repairs efficiently. As I have been for years now, I was very pleased with the service I received from R.B. Queern.
Marc P.
Oct 07, 2019 Report
Have been using RB Queern for several years now for my rental property. They are always timely and reasonable. Had a recent issue where heat wasn't working after they came out for annual maintenance and they came out within the hour and waived the fee. Overall very honest company and easy to deal with. Chelsea who handles the billing and scheduling is great to work with. Would highly recommend them.
Alan L.
Jan 30, 2019 Report
On the Sunday morning after a burst pipe in our home in Newport, RB Queern was able to come Sunday morning to get us up and running. A return visit on Tuesday and our broken pipe was repaired. I just received the bills and all o their fine work was reasonably priced. I was impressed with this company about 5 years ago when we converted to gas. It continues to provide excellent and responsive service.
David M.
Sep 07, 2018 Report
R.B. Queern recently responded to my request for help with an A/C problem. They responded quickly and resolved the problem satisfactorily. The technician was thorough and patiently explained the technical issues. I thought the service charge was fair and, unlike some other local companies, they did not charge my credit card in advance for the service call.
Jeremiah M.
Jan 05, 2018 Report
I tend to fix most home issues except HVAC systems. Unfortunately our furnace went on the fritz at the worst time as Winter Storm Grayson was hammering our area. Jason came out with no questions asked and was able to identify our problem in less than 10 mins and had the replacement control assembly already in hand. Extremely knowledgeable and even provided some pointers how to effeciently heat our house during the winter. Service was outstanding and prompt. Highly recommend for anyone looking for great service
Darya B.
Aug 17, 2017 Report
I received a quote from another company and they said that I needed a much larger unit, and the work was almost twice as much as what RB Queern charged me. They were very helpful and made sure I received not only a properly sized water heater, but a good quality one. The workmen were very polite and efficient, they left the basement neater than when they got there. I look forward to working with them in the future for my heating needs.
Mike Zani
Aug 02, 2017 Report
You have not followed up on any of your promises. You have promised quotes - nothing. I have called multiple times - you said someone will call me back. How on earth do you think I am going to entrust my heating and AC to you if you cannot get the basics done. I live in Portsmouth and want to support the local guy, but you are making it very difficult.
Tom J.
Oct 01, 2015 Report
Troubleshooted a no-heat/hot-water situation for a furnace-fired water heating system. Had it up and running quickly. ended up replacing a valve and expansion tank.
Kristin Z.
Jul 06, 2015 Report
They always arrive on time. They are always knowledgeable. They are courteous. Good thinkers, analyze the problem properly and explain what they find. One of our better vendors.
Pat P.
Jun 18, 2015 Report
The staff is always great. They left the area fine. They said 10 to 10:30. There were there at 10:30 on the nose. I was very pleased with them.
Anne H.
Jul 12, 2014 Report
Very prompt service. He was quick to diagnose the issue, order the right parts and fix as soon as the parts came in. The owner kept us in the loop at all times through e-mail on the status of our parts on order. Great communication with reasonable prices. Would definitely use again.
Carol C.
Jul 17, 2013 Report
They are excellent. They did come and helped me out everything worked out well. They are a limited provider so I can have them come and do things like inspect my boiler, but they don't do plumbing itself so I may have them come back for an inspection, but I am not sure, if I can find a plumber that does both I would rather do that it is little easier that way, but they were very good. I would use them again.
Joseph P.
May 21, 2013 Report
I called RB Queern to address a heating issue in one of the zones of my house. They were prompt and professional, got right down to business and found several issues which needed correcting, both with the furnace and with the thermostat. They were able to handle all issues at the time, and explained to me everything they were doing and why. I don't think it could have gone any better.