Business Details
17 Years
experience
Emergency
services
Your Trusted HVAC Partner in Henrico, VA
West End Heating & Air has been a family-owned and operated HVAC contractor serving the greater Richmond area since 2009. Our EPA and NATE-certified technicians provide expert installation, repair, and maintenance services for heating, cooling, and water heater systems. We prioritize customer satisfaction through 24/7 emergency response, transparent pricing, and personalized communication. Our team undergoes periodic training to stay current with industry advancements, ensuring reliable solutions for residential HVAC needs.As an American Standard Customer Care Dealer, we uphold high standards for system efficiency and durability. With over 15 years of water heater expertise and a commitment to same-day service, we combine technical proficiency with a customer-first approach. Our reviews consistently highlight promptness, professional execution, and thorough explanations of service procedures.
Services
AC Installation
Furnace Repair
Water Heater Replacement
Ductwork Installation
Heat Pump Service
Boiler Maintenance
Details
- Year established: 2009
Highlights and features
- 24/7 emergency repair service available
- EPA and NATE-certified technicians
- Financing options through Wells Fargo
- Family-owned with 15+ years of local experience
- Transparent pricing with written estimates
Associations and certifications
- EPA
- NATE
What people say
Prompt service
Professional and timely
Excellent value
Thorough explanations
Knowledgeable staff
Services
AC Installation
Our team installs high-efficiency AC units with precision, ensuring optimal performance and energy savings. Proper installation prevents future issues while extending system lifespan. Customers benefit from improved indoor air quality and temperature control during hot months.
Furnace Repair
We diagnose and repair furnace issues promptly, restoring warmth during cold seasons. Technicians identify inefficiencies that increase energy costs. Regular maintenance prevents breakdowns and maintains system warranties for residential properties.
Water Heater Replacement
Emergency replacement services minimize water damage risks from leaking units. We assess tank age and condition to determine repair versus replacement needs. Modern systems improve energy efficiency and provide consistent hot water supply.
Ductwork Installation
Properly sized duct systems enhance HVAC efficiency by reducing energy loss. Our installation prevents air leaks that cause uneven temperatures. Customers experience improved system longevity and better indoor air quality through sealed, insulated ductwork.
Heat Pump Service
We maintain and repair heat pumps for year-round temperature regulation. Regular servicing ensures efficient operation in both heating and cooling modes. Technicians optimize refrigerant levels and inspect components to prevent seasonal failures.
Questions
What HVAC services do you offer?
We provide AC installation, furnace repair, water heater replacement, ductwork services, and heat pump maintenance for residential properties in the Richmond area.
Do you offer emergency HVAC repairs?
Yes, our 24/7 emergency service responds promptly to urgent heating and cooling issues, including same-day appointments during peak seasons.
Are financing options available?
We offer financing through Wells Fargo for HVAC system replacements and major repairs, with approved credit.
What areas do you service?
We serve Henrico, Glen Allen, Richmond, and surrounding communities in Central Virginia, including Short Pump and Mechanicsville.
How can I schedule service?
Call (804) 288-4747 during business hours or use our online request form for 24/7 scheduling of HVAC maintenance or emergency repairs.
Videos
Reviews (3)
Linda Aldridge
Sep 19, 2018
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Welp I have AC again! It's still 90 degrees in my house but it won't be in the morning! It's funny the things you get happy about as an adult! Thank you to West End Heating and Air for knocking this out for me and making it an easy process! Everyone, down to the ladies in the office were so incredibly nice and helpful! All 3 of your guys, Jason, Kristian, and Charlie crushed it today. Props to them working in this heat all day! Y'all have always taken great care of me and been honest, I always appreciate that! Thank you!
Kevin Wilson
Jan 15, 2018
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I can't sing the praises of these folks loud enough! They came through in a pinch with a hard to find part after normal hours. Really saved me and my family from suffering through a below freezing night. They were knowledgeable, friendly, and got the job done. I'm so happy that I'll never have to look for another HVAC company again. West End Heating & Air has a customer for life right here!
Lisa Davis
Jun 27, 2017
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Prompt, professional and courteous service, excellent communication! Prices are reasonable, technician explained every step along the way. We will use this company for all of our needs, highly recommended!
