Business Details
39 Years
experience
Emergency
services
Your Trusted HVAC Partner in Kingsport, TN
Established in 1987, Kingsport Heating & Air has been a trusted provider of HVAC solutions for residential and commercial clients across Tennessee, Virginia, and Kentucky. Founded by Rick Millsap, a lifelong East Tennessee resident with decades of industry experience, our company remains committed to delivering exceptional service, quality installations, and comprehensive maintenance programs. As a Carrier Factory Authorized Dealer, we combine cutting-edge technology with personalized service to ensure optimal comfort for every client.Our team of skilled technicians provides 24/7 emergency support, routine maintenance, and financing options to meet diverse customer needs. Recognized with awards like the Joseph R. Andrews Award of Excellence, we prioritize community engagement through partnerships with local organizations. With over 33 years of expertise, we continue to uphold our mission: to be the best heating and air conditioning company in the region by prioritizing customer satisfaction and technical excellence.
Services
HVAC Installation
Emergency Repairs
Plumbing Services
Commercial HVAC
Maintenance Contracts
Financing Options
Carrier Products
24/7 Service
Drain Cleaning
Gas Line Services
Details
- Year established: 1987
Highlights and features
- We offer 33+ years of HVAC expertise with Carrier-certified installations
- Our 24/7 emergency service ensures immediate response to critical needs
- We provide 100% financing options for HVAC systems and repairs
- Our maintenance contracts include priority service and 10% repair discounts
- We serve TN, VA, and KY with state-licensed technicians
Associations and certifications
- Carrier Factory Authorized Dealers
What people say
EXCELLENT and TIMELY service
Job Well Done
Exceptional maintenance service
Knowledgeable and helpful staff
Predictably good service
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our Carrier-certified technicians ensure proper equipment selection, energy-efficient configurations, and code-compliant installations. From initial consultation to final testing, our team guarantees optimal system performance and customer satisfaction.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent HVAC failures with rapid response times. Certified technicians diagnose and resolve critical issues like furnace failures and AC breakdowns, using specialized tools and replacement parts to restore comfort immediately.
Maintenance Contracts
Our maintenance programs include biannual system inspections, filter replacements, and performance optimizations. These contracts extend equipment lifespan, improve energy efficiency, and include priority service access with 10% repair discounts for enrolled customers.
Commercial HVAC
We specialize in commercial HVAC solutions for offices, restaurants, and storage facilities. Services include large-scale installations, customized maintenance plans, and emergency repairs for businesses requiring uninterrupted climate control operations.
Plumbing Services
Our licensed plumbers handle residential and commercial plumbing needs including pipe repairs, water heater installations, and drain cleaning. We apply the same quality standards to plumbing services as our HVAC work, ensuring reliable solutions.
People
Rick Millsap
Owner
Rick Millsap founded Kingsport Heating & Air in 1987 after starting his career in 1972. A Ketron High School graduate, he brings over 50 years of HVAC expertise and community commitment to the business.
Questions
What HVAC services do you offer?
We provide installation, repair, maintenance, and emergency services for heating and air conditioning systems, including Carrier products and commercial HVAC solutions.
Do you offer financing options?
Yes, we offer 100% financing for HVAC systems, repairs, and maintenance agreements to qualified customers.
Are you available for emergencies?
Our 24/7 emergency service responds to urgent HVAC issues with trained technicians available year-round.
What areas do you serve?
We serve the Tri-Cities area and Southwest Virginia, covering Tennessee, Kentucky, and Virginia with licensed technicians.
Do you offer maintenance contracts?
Yes, our maintenance contracts include biannual inspections, filter replacements, and 10% repair discounts with priority service access.
