Business Details
33 Years
experience
Emergency
services
Your Trusted HVAC Partner in Fremont, MI
Paulsen Heating & Cooling has been serving Fremont and Newaygo County for over 30 years as a family-owned HVAC contractor. Our team specializes in residential heating, cooling, and plumbing systems, offering expert installations, repairs, and maintenance tailored to local needs. We prioritize reliability, fair pricing, and community-focused service, with emergency response capabilities for urgent issues. Our technicians are trained to handle furnaces, air conditioners, heat pumps, ductless systems, boilers, and water heaters. We participate in energy rebate programs and offer financing options to make system upgrades accessible.Customer satisfaction is guaranteed through personalized solutions and follow-up care. Our reputation for prompt, professional service has been built through decades of consistent, high-quality work. We maintain partnerships with manufacturers to provide trusted equipment and warranties. Our office staff and technicians work together to ensure seamless communication and efficient project completion. From routine maintenance to complex installations, we deliver comfort solutions designed for Michigan's climate. Our commitment to excellence extends to free inspections for potential issues discovered during service calls.
Services
HVAC Installation
Emergency Repairs
Annual Maintenance
Water Heater Services
Ductless Systems
Boiler Repair
Thermostat Replacement
Gas Piping
Air Purifiers
Financing Options
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of local HVAC expertise
- Family-owned with personalized customer service
- Emergency repairs available 24/7
- Financing options for system upgrades
- Participate in DTE and Consumers Energy rebates
What people say
Quick response
Competent and courteous
Professional service
Free repairs noted
Timely installation
Services
HVAC Installation
We install high-efficiency furnaces, air conditioners, and heat pumps tailored to Michigan's climate. Our technicians ensure proper sizing and zoning for optimal performance. Customers receive manufacturer warranties and energy efficiency guidance.
Emergency Repairs
Available for urgent heating and cooling failures, our emergency team responds promptly to restore comfort. We handle gas leaks, complete system failures, and safety-related issues with immediate diagnostic and repair capabilities.
Annual Maintenance
Our maintenance plans include comprehensive inspections, cleaning, and adjustments to extend system life. Plans offer priority scheduling, discounts, and early issue detection to prevent costly breakdowns during peak seasons.
Water Heater Services
We service and install gas, electric, and tankless water heaters. Our technicians diagnose leaks, efficiency issues, and temperature problems while ensuring safe operation and code compliance.
Ductless Systems
Specializing in ductless heat pump solutions, we provide zoned comfort control for additions or homes without existing ductwork. Our NATE-certified technicians ensure proper placement and refrigerant line installation.
People
Zach Scott
President, Owner
Zach Scott leads Paulsen Heating & Cooling with over 20 years in HVAC management. He oversees operations and customer satisfaction while maintaining hands-on involvement in complex installations.
Carl Horton
Treasurer/Secretary, Owner
Carl Horton manages financial operations and project coordination. With 18 years of HVAC experience, he ensures efficient service delivery and budget management for residential clients.
Lee Cruzan
Service Technician
Lee Cruzan provides on-site diagnostics and repairs. Certified in multiple HVAC systems, he completes 50+ service calls monthly while maintaining 98% first-visit resolution rates.
Matt Rodenberger
Service Technician
Matt Rodenberger specializes in emergency repairs and system upgrades. He holds EPA Section 608 certification and completes advanced manufacturer training annually to maintain technical expertise.
Justin Schuler
Warehouse Manager
Justin Schuler oversees parts inventory and logistics. With 12 years in HVAC supply chain management, he ensures 95% same-day parts availability for service technicians across Newaygo County.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and plumbing services including installation, repair, maintenance, and emergency response for residential systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling failures with technicians on call year-round.
Are financing options available?
Yes, we offer flexible financing through multiple lenders to help homeowners upgrade systems without upfront costs.
What maintenance plans do you offer?
We have tiered maintenance plans starting at $12/month covering furnace, AC, and water heater inspections with discounts and priority service.
Do you service all HVAC brands?
Our technicians are trained to service all major HVAC brands regardless of installation origin, including emergency repairs for non-installed systems.
What areas do you serve?
We primarily serve Fremont and Newaygo County, Michigan, with service extending to surrounding communities within a 30-mile radius.
