We looked at a competitive store for a gas log but decided on The Fireplace and More Store because of the gas Log features, warranty, and personal attention to detail, and their determination to make us 110% satisfied now and for years to come. We have used the fireplace nearly every day since it was installed. It is everything we expected it to be. We get lots of compliments on it and the grandkids insist on making a pallet in front of it to watch tv. Thanks again for making this such an enjoyable experience.
The Fireplace & More Store began its humble beginnings in a barn in 1999. Brian Schnelle had admiration to become one of the biggest fireplace stores in the area. In 2012, that vision became a reality with the opening of our 7,000 Sq. Ft. showroom. Making us the largest fireplace store in the 4-States. The fireplace and More Store focuses on professional installation and impeccable customer service. We pride ourselves on customer satisfaction and have been the recipient of the "Business Hall of Fame Best of Joplin" award for 5 Consecutive years and running, also this year we received the 2018 "Best of the 4-States" award from KZRG.
Went to get some pellets for a new grill we bought (sadly, not from them) and they were very knowledgeable and helpful in providing great service.
Last year I bought a pellet grill from fireplace and more. Love the grill! I had some problems with the grill and contacted the store. They had me.
Had them install a fireplace in our home. The products are excellent, the service was/is fantastic and I can't say enough about how professional heir.