Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Bountiful
Craig's Services has been a trusted provider of heating, air conditioning, and plumbing solutions in Bountiful, Utah, since 1969. As a family-owned business with three generations of leadership, we combine decades of hands-on experience with cutting-edge industry knowledge to deliver reliable, customer-focused service. Our NATE-certified technicians specialize in HVAC repair, installation, and maintenance, while our licensed plumbers handle water heater installations, garbage disposals, and whole-home plumbing systems.We maintain partnerships with leading manufacturers like Lennox and Rheem to ensure high-quality equipment, and our commitment to 24/7 emergency service guarantees rapid response when customers need us most. With an A+ BBB rating and over 50 years of community service, we prioritize transparent communication, fair pricing, and lasting solutions tailored to each client's unique needs.
Services
AC Repair
Heating Installation
Plumbing Services
Tankless Water Heaters
Indoor Air Quality
Furnace Maintenance
Heat Pump Repairs
Water Softeners
Garbage Disposals
HVAC Tune-Ups
Details
- Year established: 1969
Highlights and features
- 54+ years of local HVAC and plumbing expertise
- Family-owned business with three generations of leadership
- 4.9 Google reviews from satisfied customers
- 24/7 emergency service with rapid response times
- NATE-certified technicians and licensed plumbers
Associations and certifications
- Better Business Bureau
- North American Technician Excellence (NATE)
What people say
Prompt service
Professional technicians
Fixed issue
Excellent work
Satisfied customers
Services
HVAC Repair
Our NATE-certified technicians provide rapid HVAC repairs for all system brands. With 24/7 emergency service, we diagnose issues using advanced tools and restore functionality with genuine replacement parts. Customers receive clear explanations of repairs and cost estimates before work begins.
Tankless Water Heaters
We specialize in tankless water heater installations and repairs. Our licensed plumbers assess home needs to recommend energy-efficient models from Navien and Rinnai. Same-day installations include system flushing, pressure testing, and operation training for long-term reliability.
Indoor Air Quality
Our IAQ specialists install medical-grade air purifiers to eliminate allergens, viruses, and odors. Using Sentry 2 water softeners and advanced filtration systems, we improve respiratory health while reducing HVAC strain through cleaner air circulation.
Furnace Maintenance
Annual furnace tune-ups extend system lifespan and improve efficiency. Our technicians clean components, check gas connections, and calibrate thermostats. Maintenance plans include priority scheduling and discounts on repairs to prevent unexpected breakdowns.
AC Installation
We install high-efficiency Lennox AC units tailored to home size and climate. The process includes energy audits, ductwork evaluation, and SEER rating recommendations. Post-installation checks ensure optimal performance, with technician guidance on system operation and care.
People
Bryan
President
Bryan leads Craig's Services with third-generation expertise, overseeing operations and strategic growth. With hands-on HVAC experience since 1985, he ensures technical excellence and customer satisfaction across all service divisions.
Krista
VP
Krista manages administrative operations and client relations at Craig's Services. Her focus on streamlined processes and employee development maintains the company's reputation for prompt, professional service since joining in 2003.
Luke
Director of Operations
Luke coordinates field teams and service logistics, ensuring timely emergency response and project completion. With 18 years in HVAC management, he implements training programs that keep technicians updated on industry standards and safety protocols.
Gary
Service Expert
Gary specializes in plumbing and HVAC installations, known for same-day service and technical precision. His 22-year career at Craig's Services includes mastering tankless water heater systems and complex indoor air quality solutions.
Jacquelyn
Office Director
Jacquelyn manages customer service and scheduling, ensuring seamless communication between clients and technicians. Her decade-long tenure focuses on maintaining the company's 4.9 Google review rating through responsive support.
Questions
What HVAC services do you offer?
We provide AC repair, furnace maintenance, heat pump repairs, HVAC installations, and 24/7 emergency service for residential systems in Davis County.
Do you service tankless water heaters?
Yes, our licensed plumbers install, repair, and maintain tankless water heaters from brands like Navien and Rinnai with same-day service options.
Are financing options available?
Yes, we offer financing approval for HVAC and plumbing projects with flexible payment plans on approved credit.
What areas do you serve?
We serve Bountiful, Centerville, Farmington, Salt Lake City, and surrounding Davis County communities for all heating and plumbing needs.
Are your technicians certified?
Our HVAC technicians are NATE-certified, and plumbers hold RGMA certifications for gas systems, ensuring industry-standard expertise.
Do you offer maintenance plans?
Yes, our Total Care Club membership includes annual HVAC tune-ups, priority scheduling, and repair discounts to prevent system breakdowns.
Reviews (1)
Helen Michie & Barb Tingey
Feb 24, 2020
Report
Our furnace quit and it was only 32 degrees outside! We called Craigs who were so kind and sent two fabulous workers right out to check things! They were so efficient and got things running, and heat never felt so good! We always call Craigs for our furnace and air conditioning needs!!
