Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Contractors in Connecticut & Western Massachusetts
Swan Associates has been serving Connecticut and Western Massachusetts since 1973, delivering comprehensive commercial HVAC solutions. Established as a manufacturers' representative organization, we expanded our offerings in 1978 by adding dedicated service and parts divisions to better meet customer needs. With over 25 full-time employees, our team provides expert design solutions and complete support to consulting engineers, building owners, and mechanical contractors.Our commitment to excellence has positioned us as one of the largest independent representatives of commercial HVAC systems in the region. We maintain an extensive parts inventory and offer temporary heating/cooling solutions, ensuring reliable support for both emergency situations and planned maintenance. Our factory-trained technicians deliver efficient service with detailed written reports and regular site visits, emphasizing transparency and customer communication.
Services
HVAC Sales
Service Maintenance
Parts Distribution
VRV Systems
Emergency Repairs
Details
- Year established: 1973
Highlights and features
- 50 years of specialized HVAC experience in the region
- Family-owned business with personalized service approach
- Extensive parts inventory with rapid delivery guarantee
- Factory-trained technicians with detailed reporting systems
- Comprehensive support from design through maintenance
Services
HVAC Sales
We provide commercial HVAC equipment sales with expert guidance for system selection and specification. Our team works directly with engineers and contractors to identify optimal heating, ventilation, and air conditioning solutions. With manufacturer partnerships and technical expertise, we ensure proper system sizing, energy efficiency, and code compliance for new construction and retrofit projects across Connecticut and Western Massachusetts.
Service Maintenance
Our factory-trained technicians deliver comprehensive HVAC maintenance programs including seasonal tune-ups and system diagnostics. We perform preventive maintenance to maximize equipment lifespan while minimizing energy consumption. Regular site visits and detailed written reports help track system performance, identify potential issues early, and maintain optimal indoor environmental conditions for commercial facilities throughout our service area.
Parts Distribution
We maintain an extensive inventory of HVAC replacement parts with rapid fulfillment capabilities. Our parts specialists quickly identify required components and expedite deliveries to minimize equipment downtime. With access to both standard and specialized components, we support emergency repairs and scheduled maintenance for all commercial HVAC system types across Connecticut and Western Massachusetts.
VRV Systems
We specialize in Daikin VRV (Variable Refrigerant Volume) system solutions for commercial applications. Our certified technicians handle complete system design, installation, and commissioning of energy-efficient VRV systems. These advanced HVAC solutions provide precise temperature control while reducing energy consumption through variable refrigerant flow technology tailored to each building's specific requirements.
Emergency Repairs
Our emergency HVAC repair service addresses critical system failures with rapid response times. We maintain temporary heating and cooling solutions to maintain business continuity during repairs. Factory-trained technicians are available to handle urgent service calls outside regular business hours, ensuring minimal disruption to commercial operations across Connecticut and Western Massachusetts.
People
Kevin Swan
President & Owner
Kevin Swan leads Swan Associates with a focus on relationship-building and operational excellence. He maintains the family-oriented culture established by his father while driving innovation in HVAC solutions. Kevin prioritizes staff development and customer satisfaction.
David Sullivan
Service Operations Manager
David manages our HVAC service operations with extensive technical expertise. He oversees technician teams and service protocols to ensure efficient system maintenance and repair solutions for commercial clients across the service territory.
Rachel Von Daacke
Service Sales Manager
Rachel coordinates service sales initiatives while maintaining high customer service standards. She bridges technical requirements with client needs, ensuring comprehensive HVAC support solutions that align with business objectives and operational demands.
Questions
What HVAC services do you offer?
We provide complete commercial HVAC solutions including equipment sales, preventive maintenance, emergency repairs, parts distribution, and specialized VRV system installation and service across Connecticut and Western Massachusetts.
Do you handle residential HVAC systems?
Our focus is exclusively on commercial HVAC systems for office buildings, industrial facilities, and retail spaces. We specialize in large-scale heating, ventilation, and air conditioning solutions for business applications.
Are your technicians certified?
Yes, our service team includes factory-trained technicians with specialized certifications for various HVAC equipment brands and system types, including Daikin VRV systems and other commercial HVAC technologies.
What areas do you service?
We serve all of Connecticut and Western Massachusetts from our Newington headquarters, providing both scheduled maintenance and emergency service with rapid response times throughout our service territory.
Do you offer 24/7 emergency service?
We provide after-hours emergency HVAC repair services with temporary heating/cooling solutions available. While not operating 24/7, we maintain rapid response capabilities for critical system failures requiring immediate attention.