Business Details
29 Years
experience
Emergency
services
Trusted Commercial Kitchen Equipment Repair & Sales
Hot Side Service has been a trusted provider of commercial foodservice equipment repair and sales in West Michigan since 1997. Our factory-trained technicians deliver warranty-authorized service for restaurants, educational institutions, care facilities, and hospitality groups. We specialize in 24/7 emergency repairs, preventative maintenance plans, and equipment sales for refrigeration, cooking systems, coffee machines, and HVAC. Our team prioritizes rapid response times, transparent communication, and cost-effective solutions tailored to commercial kitchen needs. With decades of industry experience, we maintain deep expertise in major equipment brands and offer parts inventory for swift repairs.Customer testimonials highlight our professionalism, reliability, and commitment to minimizing equipment downtime. We serve West Michigan communities including Grand Rapids, Kalamazoo, and Holland, providing both scheduled maintenance and urgent service. Our preventative maintenance programs help businesses avoid unexpected breakdowns through customized cleaning and upkeep schedules. As a one-stop shop, we handle equipment selection, installation, and ongoing support for commercial kitchens of all sizes. Our dedication to quality service has earned repeat business and strong recommendations from local restaurant owners and facility managers.
Services
Refrigeration Repair
Cooking Equipment
Coffee Machines
HVAC Service
Preventative Maintenance
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency repair service with rapid response times
- Our technicians are factory-trained and warranty-authorized for major brands
- Custom preventative maintenance plans reduce equipment downtime
- We serve West Michigan businesses with 28+ years of local experience
- Stocked parts inventory enables faster repairs than competitors
What people say
Very professional
Great service
Honest and friendly
Minimal wait times
Highly recommend
Services
Refrigeration Repair
We repair walk-in refrigeration, ice machines, and prep tables for commercial kitchens. Our technicians handle both scheduled maintenance and emergency repairs to prevent food spoilage. With factory training for major brands, we ensure proper temperature control and energy efficiency for restaurants and care facilities.
Cooking Equipment
Our team services ovens, fryers, griddles, and steamers used in commercial kitchens. We provide both preventative maintenance and urgent repairs for pizza ovens, convection ovens, and flat tops. Factory-trained technicians ensure optimal performance and safety compliance for restaurant cooking equipment.
Coffee Machines
We repair commercial espresso machines, coffee brewers, and tea dispensers. Our service covers grinder maintenance, temperature calibration, and component replacement. Preventative cleaning services help cafes maintain consistent beverage quality and extend equipment lifespan in high-traffic environments.
HVAC Service
Our HVAC technicians maintain proper ventilation, heating, and air conditioning in commercial kitchens. We address temperature regulation, air quality, and humidity control issues that affect both customer comfort and food safety standards in restaurants and hospitality venues.
Preventative Maintenance
Customized maintenance plans include equipment cleaning, part inspections, and performance testing. We offer annual, biannual, or quarterly visits tailored to kitchen operations, helping businesses avoid unexpected breakdowns and extend equipment longevity through proactive care.
Questions
What types of equipment do you service?
We repair refrigeration units, cooking equipment, coffee machines, and HVAC systems for commercial kitchens.
Do you offer emergency repair services?
Yes, our 24/7 emergency service responds promptly to critical equipment failures outside regular business hours.
Which areas do you serve?
We service West Michigan including Grand Rapids, Kalamazoo, Holland, Muskegon, and surrounding communities.
Are your technicians factory-trained?
Yes, our team receives factory training and maintains warranty-authorization for major equipment manufacturers.
What preventative maintenance options exist?
We offer customizable maintenance plans with annual, biannual, or quarterly visits for cleaning and equipment checks.