Business Details
43 Years
experience
Your Trusted Pool & Spa Experts in New Bedford
Dartmouth Pools and Spas has been a trusted name in residential pool and spa solutions since 1983. Founded by Norry Alves Sr. and now led by longtime employees Dan Cosby and Jay Amaral, our family-oriented business combines decades of hands-on experience with a commitment to quality and customer satisfaction. We specialize in designing, installing, and maintaining custom inground pools, luxury spas, and comprehensive pool services, serving homeowners across Massachusetts. Our core values of pride, respect, and teamwork guide every project, ensuring clients receive personalized attention and durable, high-quality results.With a focus on innovation, we offer advanced technologies like salt chlorine generators and smart spa systems while maintaining traditional craftsmanship. Our team of skilled professionals is dedicated to transforming backyards into dream outdoor retreats, backed by positive customer testimonials and a reputation for reliability. We prioritize transparent communication, ethical business practices, and long-term relationships with our community, ensuring every interaction reflects our mission of making pool and spa ownership effortless and enjoyable.
Services
Inground Pools
Spas
Pool Maintenance
Pool Opening/Closing
Retail Store
Details
- Year established: 1983
Highlights and features
- 40+ years of experience in pool and spa installations
- Financing options available through Wells Fargo
- Family-owned business with personalized service
- Expert team with decades of industry knowledge
- Positive customer reviews highlighting professionalism
What people say
Professional and nice to work with
Exceeded our expectations
Exceptional service
Highly recommended
Great job
Services
Inground Pools
We design and build custom inground pools tailored to your property's unique dimensions and your family's lifestyle needs. Our construction includes gunite, vinyl, and renovation options with features like tile upgrades, filtration systems, and energy-efficient salt chlorine generators. Each project receives personalized attention from concept to completion, ensuring durable, visually stunning results that increase property value and provide decades of enjoyment.
Luxury Spas
Our premium spa collection includes Jacuzzi hot tubs, swim spas, and plunge pools engineered for relaxation, fitness, and wellness. Features include advanced hydrotherapy jets, smart controls via smartphone apps, energy-efficient performance, and customizable seating configurations. We offer installation, maintenance, and repair services for all models, ensuring your spa remains a year-round retreat for stress relief and family gatherings.
Pool Maintenance
We provide comprehensive maintenance programs covering routine cleanings, chemical balancing, equipment inspections, and seasonal adjustments. Services include filter cleanings, tile scrubbing, algae removal, and winterization to protect your investment. Our technicians use professional-grade tools and water analysis equipment to maintain optimal water quality and extend the lifespan of your pool's components while minimizing homeowner effort.
Pool Opening/Closing
Our expert team handles complete pool openings and closings with attention to safety and system longevity. Spring openings include equipment reinstallation, water chemistry balancing, and leak inspections. Winter closings involve draining lines, adding antifreeze, installing safety covers, and storing hardware. We follow manufacturer-recommended protocols to prevent freeze damage and ensure hassle-free seasonal transitions for Massachusetts climate conditions.
Retail Store
Our retail location offers premium pool equipment, cleaning systems, chemicals, and accessories for DIY maintenance. Featured products include Polaris robotic cleaners, Metal Magic Spot Chalk stain remover, EXO Clarifier, and replacement parts. We provide expert advice on product selection, water chemistry management, and equipment troubleshooting to support both our installed clients and independent pool owners in the region.
Questions
What pool services do you offer in Massachusetts?
We provide complete pool solutions including inground pool design/build, spa installations, maintenance programs, seasonal openings/closings, equipment repairs, and retail sales of premium pool products and chemicals.
Do you offer financing options for new pools?
Yes, we offer financing through Wells Fargo National Bank with approved credit. Our team can help you explore payment plans that fit your budget for new installations or renovations.
How do I maintain proper pool chemistry?
Bring a water sample to our store for free analysis using our Lamotte testing system. Our staff will recommend precise chemical adjustments to maintain balanced water that protects equipment and ensures swimmer comfort.
What's included in a standard pool closing?
Our standard closing includes winterizing plumbing lines, adding antifreeze, installing safety covers, removing hardware for storage, and applying winterizing chemicals to prevent algae growth during colder months.
Do you service existing pools from other companies?
Yes, we provide repair and maintenance services for pools originally installed by other contractors. Our technicians can address equipment failures, leaks, tile damage, and water chemistry issues regardless of original installer.
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Reviews (1)
Ana Sofia Silva
Jun 03, 2016
Report
I hired them to pour new concrete around my pool last year, they cashed my check October 2015. Now June 2016 they tell me they can't do it because they too busy. Who cares my backyard is completely destroyed since I removed the whole concrete. They didn't know what to say just that they would refund my money. I wasted 8 months waiting on a company that has no integrity and good practices. They don't take care of their customers after they get your money they don't care if the work actually gets done!
