Business Details
39 Years
experience
Your Trusted Pool & Spa Experts in Roanoke
Waterworks Hot Tubs & Pools has been transforming backyards into relaxing retreats since 1987. Our expertise spans luxury hot tubs, swim spas, and expertly installed above-ground and inground pools. We prioritize high-quality products, professional installation, and exceptional customer service to create personalized outdoor spaces. Our knowledgeable team guides clients through every step, from design to maintenance, ensuring lasting satisfaction. We specialize in comprehensive pool services, including liner replacements, equipment repairs, and seasonal openings/closings.Our showroom in Roanoke, Virginia, offers a wide selection of top brands like Bullfrog Spas and Jacuzzi. With decades of experience, we combine technical proficiency with a commitment to making pool ownership stress-free. Our service area extends up to 80 miles from Roanoke, covering major nearby communities. Customer testimonials consistently highlight our reliability, transparency, and dedication to resolving client needs promptly.
Services
Inground Pools
Above Ground Pools
Hot Tub Installation
Pool Maintenance
Spa Sales
Liner Replacement
Equipment Repair
Seasonal Openings
Parts Supply
Custom Design
Details
- Year established: 1987
Highlights and features
- We offer expert pool and hot tub installation with over 35 years of local experience
- Our team provides personalized service tailored to your backyard needs
- We maintain a 98% customer satisfaction rate based on verified reviews
- Our technicians complete installations within promised timelines consistently
- We provide comprehensive maintenance services covering all pool components
What people say
Top-notch service
Knowledgeable staff
Timely installations
Professional crew
Crystal clear water
Services
Inground Pool Installation
We design and install custom inground pools using premium materials and advanced construction techniques. Our process includes site assessment, design consultation, and complete installation with attention to safety features and aesthetic integration. Clients receive detailed project timelines and cost estimates before work begins.
Hot Tub Sales
Our showroom features top brands like Bullfrog Spas and Jacuzzi with models ranging from compact units to luxury multi-person spas. We provide expert guidance on size, features, and maintenance requirements to help customers select the perfect fit for their space and lifestyle needs.
Pool Maintenance
We offer comprehensive maintenance packages including water chemistry balancing, equipment inspections, and seasonal openings/closings. Our technicians use professional-grade testing equipment and follow manufacturer-recommended protocols to ensure optimal pool performance and longevity.
Liner Replacement
Our liner replacement service includes precise measurements, high-quality vinyl selection, and professional installation to restore pool aesthetics and functionality. We offer warranties on materials and workmanship, with options for pattern matching to existing pool designs.
Equipment Repair
We diagnose and fix pool equipment issues including pumps, filters, heaters, and automation systems. Our service includes diagnostic testing, cost estimates before repairs, and sourcing genuine replacement parts to ensure system compatibility and performance standards.
People
Michael DiGiovanni
Sales Consultant
Michael provides expert guidance on pool and spa selection with over 15 years of industry experience. He specializes in helping first-time buyers understand maintenance requirements and space optimization.
Ethan
Installation Manager
Ethan oversees all pool installations with a focus on precision and client communication. He ensures projects meet design specifications while maintaining clear timelines for homeowners.
Josia Snowden
Service Manager
Josia manages the service department with emphasis on prompt response times and thorough equipment diagnostics. He trains technicians on the latest maintenance protocols and safety standards.
Bill
Owner
Bill leads the team with hands-on involvement in complex installations and customer service. He established the company's commitment to transparency and quality control in all operations.
Mike
Sales Associate
Mike assists customers with product selection and after-sales support. He specializes in above-ground pool options and maintenance product recommendations for optimal pool care.
Questions
What services do you offer?
We provide pool and hot tub sales, installation, maintenance, liner replacements, equipment repairs, and parts supply within 80 miles of Roanoke.
Do you service all pool types?
Yes, we handle inground, above-ground, and semi-inground pools, including fiberglass, vinyl-lined, and concrete structures.
Can I finance my purchase?
Yes, we offer financing options for pool and spa purchases through approved lenders with flexible terms.
How long does installation take?
Most pool installations complete within 4-6 weeks after design approval, depending on weather and site conditions.
Do you offer maintenance plans?
We provide customized maintenance packages including weekly checks, seasonal openings/closings, and emergency repair services.
What brands do you carry?
We feature Bullfrog Spas, Jacuzzi, Latham, and Radiant Pools with various models available for immediate delivery or special order.
