Business Details
Trusted HVAC Services in Palatine, IL
At Five Star Heating & Air, we prioritize trust and reliability in delivering comprehensive HVAC solutions. With decades of service to Palatine and surrounding communities, our team of certified technicians specializes in heating, cooling, and air quality systems. We offer installation, repair, maintenance, and replacement services for furnaces, air conditioners, heat pumps, and indoor air quality products. Our commitment to customer satisfaction is reflected in our personalized approach, transparent pricing, and use of high-efficiency equipment from trusted brands like Trane and Mitsubishi.We emphasize preventive maintenance through our Priority Planned Service Program to extend equipment lifespan and optimize performance. Backed by extensive industry experience and positive client testimonials, we ensure timely, professional service with attention to detail. Our technicians undergo rigorous training to address complex HVAC challenges while maintaining clean, respectful work environments. We stand by our work with warranties and guarantees, focusing on long-term client relationships built on integrity and technical expertise.
Services
Furnace Installation
AC Repair
Heat Pump Maintenance
Air Duct Cleaning
Indoor Air Quality
Emergency HVAC Service
System Replacement
Preventive Maintenance
Thermostat Installation
Humidifier Services
Highlights and features
- 40+ years serving Palatine with expert HVAC solutions
- Certified technicians trained on latest HVAC technologies
- Transparent pricing with detailed written estimates
- Priority Planned Service Program for preventive maintenance
- Comprehensive indoor air quality assessments and solutions
What people say
Top notch service
Exceptional technicians
Professional installations
Timely follow-up
Knowledgeable staff
Services
Furnace Installation
We provide complete furnace installation services using high-efficiency models from trusted brands. Our technicians perform precise system sizing through whole-house measurements to ensure optimal performance. The installation process includes proper venting, gas line connections, and thermostat programming. We guarantee proper system operation through post-installation testing and customer education on system maintenance.
AC Repair
Our AC repair services address all makes and models with same-day diagnostic capabilities. Technicians identify refrigerant leaks, compressor issues, and electrical problems using advanced diagnostic tools. We prioritize energy efficiency during repairs while maintaining manufacturer warranty requirements. Emergency repair services are available during regular business hours with transparent pricing for all repair options.
Air Duct Cleaning
Professional air duct cleaning improves indoor air quality by removing accumulated debris and contaminants. Our process uses HEPA-filtered equipment to clean supply and return ducts, registers, and HVAC components. We recommend cleaning every 3-5 years or after home renovations. The service includes a post-cleaning inspection to verify system cleanliness and airflow efficiency.
Heat Pump Maintenance
Regular heat pump maintenance extends equipment lifespan and maintains energy efficiency. Our technicians inspect refrigerant levels, electrical components, and defrost cycles during seasonal maintenance visits. We provide detailed system performance reports and maintenance recommendations. Preventive service includes coil cleaning, thermostat calibration, and refrigerant charge optimization.
Indoor Air Quality
We offer comprehensive indoor air quality solutions including air purifiers, humidifiers, and ventilation systems. Our specialists perform air quality assessments to identify contaminants and recommend appropriate solutions. Installation services include whole-house humidifiers, UV air sanitizers, and advanced filtration systems. We provide ongoing maintenance for air quality equipment to ensure continued performance.
People
Ken Lichamer
Owner
With over 40 years in the HVAC industry, Ken Lichamer leads Five Star Heating & Air with a focus on technical excellence and customer satisfaction. He oversees all operations and ensures adherence to the company's core values of trust and reliability.
Bill Stuhr
Sales Manager
Bill Stuhr specializes in HVAC system consultations and equipment selection. He provides detailed energy efficiency analyses and helps customers maximize available rebates and tax credits. His expertise ensures clients receive optimal system configurations for their specific needs.
Dave
Lead Installer
As a senior technician, Dave handles complex HVAC installations and system replacements. He ensures precise equipment placement and proper system integration with existing home infrastructure. His attention to detail maintains the company's high installation standards.
Ryan
Installation Technician
Ryan supports HVAC installations with expertise in ductwork configuration and system commissioning. He focuses on maintaining clean work environments and providing customer education on new system operation and maintenance requirements.
Quincy
Service Technician
Quincy specializes in furnace inspections and preventive maintenance. He performs comprehensive system diagnostics and recommends maintenance solutions to extend equipment lifespan while maintaining optimal energy efficiency.
Questions
What HVAC services do you offer?
We provide furnace and AC installation, repair, and maintenance, air duct cleaning, indoor air quality solutions, and heat pump services for residential and commercial clients.
Do you service all HVAC brands?
Yes, our technicians are trained to service all major HVAC brands including Trane, Mitsubishi, and other leading manufacturers for both residential and commercial systems.
What areas do you serve?
We serve Palatine, Carpentersville, and the entire Chicagoland area with prompt HVAC installation, repair, and maintenance services.
Do you offer emergency HVAC service?
Emergency repair services are available during regular business hours. For after-hours emergencies, we recommend contacting us first thing the next business day.
What financing options are available?
We offer the Priority Planned Service Program with discounts on annual maintenance and repair services. Special financing options may be available for major system replacements.
How can I schedule service?
Schedule HVAC service through our website or by calling 847-250-6610. We offer convenient appointment times and provide confirmation details before technician arrival.
