Business Details
11 Years
experience
Emergency
services
Trusted Managed Security & IT Services for Multi-Location Businesses
Interface Systems is a leading managed service provider specializing in business security, business intelligence, and purpose-built network and voice connectivity solutions for multi-location enterprises. With over a decade of experience, we deliver responsive, customized services designed to secure people and assets, optimize operations, and maximize ROI. Our team of 606 employees supports 50,000+ customer sites, leveraging 1,000+ field technicians and 5 diamond-certified monitoring centers to provide 24/7 protection. We combine cutting-edge technology with personalized service to address the unique challenges of multi-location businesses across industries.Our patented solutions include virtual security guards, video analytics, and managed network infrastructure, all backed by a 79% SLA network uptime guarantee. Trusted by top restaurant, retail, and hospitality brands, we have demonstrated success in reducing security costs by up to 85% and false alarms by 95%. Our executive leadership team brings decades of experience in managed services, security technology, and enterprise transformation to every client relationship.
Services
Virtual Security Guard
Business Intelligence
Managed Network
Video Analytics
Fire Alarm Monitoring
Access Control
PCI Compliance
SD-WAN Management
POS Exception Reporting
Wander Management
Details
- Year established: 2015
Highlights and features
- We offer 10+ years of specialized expertise in multi-location enterprise security.
- Our 24/7 monitoring centers handle 1 million+ devices and 1 million security events annually.
- Proven ROI with 85% cost reductions and 95% false alarm reductions for clients.
- We deploy 1,000+ field technicians across 5 diamond-certified monitoring centers.
- Customized solutions integrate security, network infrastructure, and business intelligence.
Associations and certifications
- UL Cert
What people say
10X cost savings
85% security cost reduction
95% false alarm reduction
Superior customer experience
Proactive monitoring
Services
Virtual Security Guard
Our Virtual Security Guard provides 24/7 protection through interactive remote video monitoring. This service detects threats in real-time, reduces false alarms by 95%, and cuts security costs by up to 85% compared to traditional guards. Clients benefit from immediate response capabilities and integration with existing security systems.
Business Intelligence
Business Intelligence solutions combine video analytics and POS exception reporting to uncover operational inefficiencies. We help enterprises analyze customer behavior, reduce shrink, and improve employee productivity through real-time data visualization and actionable insights tailored to retail and restaurant environments.
Managed Network
Our managed network services include SD-WAN, firewalls, and WiFi infrastructure management. These solutions ensure 79% SLA network uptime, optimize application performance, and provide secure, scalable connectivity for multi-location businesses while reducing IT maintenance costs by up to 50%.
Video Analytics
Video Analytics transforms security footage into actionable business intelligence. This service tracks customer traffic patterns, optimizes store layouts, and identifies security risks in real-time. Retail and hospitality clients use these insights to improve both safety and customer experience metrics.
Fire Alarm Monitoring
We provide fully-certified commercial fire alarm monitoring services with 24/7 response capabilities. Our system integrates with existing safety infrastructure to ensure compliance, reduce false alarms, and maintain 80% network uptime for critical fire detection systems across multi-location enterprises.
People
Brent Duncan
Chief Executive Officer
Brent Duncan leads Interface Systems with 20+ years of managed service experience. He previously served as President & COO and SVP of Sales at NTT, driving growth through strategic innovation and customer-focused solutions.
Bud Homeyer
Chief Operations Officer
Bud Homeyer oversees operations with expertise in customer support and process optimization. He previously held leadership roles at Michaels and Bank of America, delivering large-scale transformations that improved efficiency and customer relationships.
Sean Foley
Chief Revenue Officer
Sean Foley leads revenue strategy with 20 years in remote video monitoring. He built Interface's Customer Success organization and previously served as SVP of Sales at Westec Intelligent Surveillance, focusing on enterprise security solutions.
Sunita Mani
Chief Marketing Officer
Sunita Mani drives marketing and product development with 15+ years in B2B technology. She specializes in customer-centric programs that enhance brand visibility and deliver innovative technology solutions for multi-location enterprises.
Casey Jones
Chief Transformation Officer
Casey Jones leads company-wide transformation initiatives with a decade of sales leadership experience. He focuses on cross-functional collaboration to improve outcomes for customers and employees through operational excellence.
Questions
What security solutions does Interface offer for multi-location businesses?
We provide virtual security guards, video analytics, access control, and fire alarm monitoring tailored for enterprise security needs.
How does Interface help reduce operational costs?
Our solutions cut security costs by up to 85% and false alarms by 95% through automated monitoring and integrated systems.
Do you offer network infrastructure management?
Yes, we manage SD-WAN, firewalls, and WiFi networks with 79% SLA uptime for reliable enterprise connectivity.
Are your services available 24/7?
All monitoring services operate 24/7 with 5 diamond-certified centers handling 1 million+ security events annually.
How do you handle billing and payments?
We offer monthly, quarterly, or annual billing with online payment options and automatic payment processing available.
Can you integrate with existing security systems?
Our solutions seamlessly integrate with existing cameras, NVRs, and anti-collision systems for improved operations.
