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Business Details
22 Years
experience
Emergency
services
Your Trusted Pest Control Experts in Reed City, MI
CrossRoads Pest Control was founded in 2004 with a mission to redefine pest management through customer-centric practices and environmentally responsible solutions. Our founders, with decades of combined experience in the industry, prioritized personalized service over corporate indifference, building a business where clients are treated as neighbors rather than account numbers. We specialize in integrated pest management (IPM), combining exclusion techniques, habitat modification, and targeted pesticide use to address infestations while minimizing environmental impact. Our approach emphasizes education, empowering clients to prevent future pest problems through proactive measures. Licensed by the Michigan Department of Agriculture, we serve residential and commercial clients across Mid-Michigan, offering customized treatment plans for ants, rodents, bees, and more.

With a focus on transparency and affordability, we've maintained steady growth through word-of-mouth referrals and a commitment to resolving pest issues effectively. Our team's expertise extends beyond standard treatments, as demonstrated by staff members who have intervened in emergency situations like water damage mitigation during service visits. Over 18 years of operation, we've cultivated a reputation for reliability, technical proficiency, and exceptional customer service, as evidenced by numerous client testimonials praising our responsiveness and results.
Services
Pest Control IPM Services Rodent Control Bee Removal Commercial Pest Control Ant Extermination Stinging Insect Removal Exclusion Services Emergency Pest Control Custom Treatment Plans
Details
  • Year established: 2004
Highlights and features
  • We implement Integrated Pest Management (IPM) to minimize pesticide use while maximizing effectiveness
  • Our team has over 20 years of combined experience in residential and commercial pest control
  • We provide 24/7 emergency service for urgent pest situations
  • Our technicians offer detailed property assessments and customized treatment plans
  • We prioritize client education to prevent future pest problems
Associations and certifications
  • Michigan Department of Agriculture, Pesticide and Plant Pest Management Division
What people say
Great customer service Drastic decrease in pests Excellent service Prompt and friendly Professional and reliable
Services
Bee Removal
Professional removal of wasp, hornet, and bee nests from residential and commercial properties. Our technicians safely eliminate colonies while minimizing environmental impact. Treatments include nest removal after pesticide application, with pricing based on nest size, location, and accessibility. Clients report significant reduction in stinging insect activity after service completion.
Residential Pest Control
Monthly pest control services for homes, including exterior pesticide spraying and interior treatment as needed. Customizable plans address specific infestations while maintaining preventative protection. Pricing determined by home size, with discounts available for prepayment and referrals. Clients receive detailed service reports after each visit.
Rodent Control
Comprehensive rodent management programs for residential and commercial properties. Services include exclusion recommendations, trap placement, and pesticide application. Treatment plans adapt to infestation severity, with monthly maintenance options. Technicians provide guidance on preventing future infestations through habitat modification and sealing entry points.
Integrated Pest Management
Sustainable pest management combining exclusion techniques, habitat modification, and targeted pesticide use. This approach reduces chemical dependency while maintaining effectiveness. Services include property assessments, client education, and customized treatment plans. Ideal for environmentally conscious clients seeking long-term solutions.
Commercial Pest Control
Tailored pest control programs for commercial properties, including regular monitoring and IPM implementation. Services reduce pest-related risks to business operations and customer safety. Pricing based on facility size and industry-specific requirements. Clients receive detailed service reports and compliance documentation for health inspections.
People
Fern Cavanaugh
Co-owner
With 22+ years in pest control, Fern specializes in office management and residential/commercial accounts. A lifelong Michigan resident, she brings extensive operational experience and community knowledge to CrossRoads Pest Control.
Christine Strang
Co-owner
Christine has 21+ years of pest control experience, focusing on customer service and field operations. A Michigan resident since 1987, she combines technical expertise with personalized client care to ensure effective pest management solutions.
Terry Irons
Co-owner
Terry brings military discipline and local knowledge to pest control services. With 11+ years of combined experience, he specializes in residential and commercial treatments, handling pests from lady beetles to rodents with equal proficiency.
Amanda Roberts
Co-owner
Amanda combines technical expertise with customer focus in her pest control services. With 11+ years of field experience, she provides thorough treatments while maintaining clear communication with clients about pest management strategies.
Ivy Roberts
Co-owner
As third-generation pest control professional, Ivy applies her naturalist background to pest management. She brings fresh perspective and technical knowledge to residential and commercial services while maintaining family business values.
Questions
What pest control services do you offer?
We provide residential and commercial pest control for ants, rodents, bees, wasps, hornets, roaches, and other pests. Services include monthly maintenance, one-time treatments, and emergency pest control.
How does your IPM approach work?
Our Integrated Pest Management combines exclusion techniques, habitat modification, and targeted pesticide use. We focus on preventing infestations through structural improvements and strategic treatments rather than chemical dependency.
Do you offer emergency pest control?
Yes, we provide 24/7 emergency service for urgent pest situations. Our technicians respond promptly to calls about stinging insect nests, rodent infestations, and other pest emergencies.
What areas do you service?
We serve Mid-Michigan including Reed City, Baldwin, Evart, Hersey, Big Rapids, and surrounding communities. Our service area covers both residential neighborhoods and commercial districts.
How are your prices determined?
Pricing depends on property size, pest type, and service frequency. Monthly residential services start at $60, commercial services at $55, with customized quotes available for specific pest problems.
Are your technicians licensed?
Yes, all our technicians are licensed by the Michigan Department of Agriculture. We maintain proper insurance and follow strict safety protocols for every pest control treatment.