Business Details
42 Years
experience
Emergency
services
Trusted Pest Control Solutions in Chicago
Founded in 1984 by Mark Hendricks, General Pest has established itself as Chicagoland's most effective pest control company. Our mission has always been to excel in pest elimination, employee training, and customer satisfaction through proactive, environmentally conscious methods. With over 34 years of experience, we serve commercial clients in food service, healthcare, and industrial facilities, including more than 25,000 apartment units, while maintaining a strong residential presence across DuPage, Will, and Kane counties. Our team of QualityPro-certified technicians undergo rigorous training and background checks, utilizing state-of-the-art equipment and non-chemical solutions to deliver sustainable pest management. We pioneered the integration of advanced IPM (Integrated Pest Management) strategies, combining pest biology, environmental data, and technology to minimize risks to people, property, and ecosystems.Our GreenPro certification underscores our commitment to eco-friendly practices, including exclusion techniques, steam treatments, and targeted baiting systems that reduce pesticide use by up to 65%. We provide comprehensive solutions for bed bugs, wildlife management, and pest protocol development, supported by detailed documentation and staff training programs. Our track record includes resolving complex infestations for major property management companies like Aimco and Marquette Management, earning recognition for our responsiveness and innovative NightTrack bed bug eradication system. We maintain 24/7 availability for emergency wildlife removal while offering customized service plans for both commercial and residential clients. Through continuous innovation and adherence to industry-leading standards, we ensure long-term pest prevention with minimal environmental impact.
Services
Pest Inspection
Bed Bug Management
Wildlife Removal
Green Solutions
IPM Consulting
Residential Services
Commercial Services
Protocol Development
Details
- Year established: 1984
Highlights and features
- We have 34 years of proven expertise in Chicagoland pest management.
- Our technicians hold QualityPro certification with extensive background checks.
- We implement proactive IPM strategies reducing pesticide use by 65%.
- Our GreenPro certification verifies commitment to eco-friendly practices.
- We offer 24/7 emergency wildlife removal services with humane methods.
Associations and certifications
- QualityPro
- GreenPro
What people say
Second to none service
Remarkable change for better
More effective solutions
Safer for residents
Competitively priced
Services
Pest Inspection
Our comprehensive pest inspections identify infestation sources and access points through detailed structural evaluations. Technicians use advanced detection methods to create customized treatment plans addressing both immediate pest issues and long-term prevention strategies. This service includes written recommendations for property maintenance and exclusion techniques.
Bed Bug Management
We employ specialized bed bug eradication protocols combining heat treatments, steam applications, and exclusion methods. Our NightTrack system provides real-time tracking of treatment progress across multi-unit properties while minimizing chemical use. Services include staff training and resident education programs to prevent reinfestation.
Wildlife Removal
Our humane wildlife management services address rodent and nuisance animal infestations through trapping, exclusion, and habitat modification. Technicians implement permanent solutions by sealing entry points and repairing structural damage while following strict ecological safety guidelines mandated by local regulations.
Green Solutions
We offer non-chemical pest management alternatives using vacuums, steamers, and exclusion materials. Our GreenPro-certified methods prioritize environmental safety while maintaining effectiveness through integrated pest management strategies that reduce pesticide dependency by up to 65%.
IPM Consulting
Our IPM consulting services develop customized pest prevention programs for commercial facilities. We analyze pest biology and environmental factors to create long-term control plans that include staff training, documentation systems, and sustainable treatment protocols tailored to specific industry requirements.
People
Mark Hendricks
Founder
Mark Hendricks established General Pest in 1984 with a vision to revolutionize pest control through environmentally responsible methods. His leadership has driven the company's growth while maintaining a focus on innovative, non-chemical solutions.
Lecia Anderson
VP Operations-Chicago, AIMCO
Lecia Anderson oversees operations for AIMCO properties in Chicago, working closely with General Pest to implement effective pest management solutions across multiple apartment communities. Her partnership highlights the company's reliability and technical expertise.
John Eifler
Vice President, Marquette Management Inc.
John Eifler manages property operations at Marquette Management, where he has implemented General Pest's preventive pest control programs. He emphasizes their value in maintaining property standards through environmentally conscious approaches.
Angela Norton
President, Community Property Management
Angela Norton has directed property management operations for over 30 years, relying on General Pest's services for comprehensive pest solutions. Her 15-year partnership demonstrates the company's consistent effectiveness in challenging pest control scenarios.
Questions
What pest control services do you offer?
We provide comprehensive pest management including inspections, bed bug eradication, wildlife removal, green solutions, IPM consulting, and both commercial/residential services.
Are your technicians certified?
All technicians hold QualityPro certification with completed background checks and specialized training in non-chemical pest elimination methods.
Do you serve residential properties?
Yes, we serve homes in DuPage, Will, and Kane counties with monthly service plans and seasonal foundation treatments.
What makes your bed bug treatment different?
Our NightTrack system provides real-time tracking while combining heat treatments, exclusion methods, and staff training for complete eradication.
Are your methods environmentally friendly?
Yes, our GreenPro-certified solutions prioritize non-chemical alternatives using vacuums, steamers, and exclusion techniques to reduce pesticide use by 65%.
Do you offer emergency services?
We provide 24/7 emergency wildlife removal with humane methods for urgent pest control situations.
