Business Details
27 Years
experience
Emergency
services
Trusted Security & Electronic Systems in Knoxville
Founded in 1999 by Knoxville resident Heather Surlas, SafeT Systems has grown into East Tennessee's leading provider of comprehensive electronic systems. Our expertise spans residential and commercial security, fire alarms, surveillance, access control, and smart home automation, backed by a team of NICET-certified engineers and technicians. With over 50 years of collective industry experience, we prioritize personalized service, ensuring clients interact directly with knowledgeable staff rather than automated systems.Vice President JJ Surlas leads sales efforts, leveraging two decades of security industry expertise and a commitment to cutting-edge technology. As a locally owned business, we emphasize long-term client relationships and community partnerships, maintaining sound financial stability and technical innovation to meet evolving security needs.
Services
Security Systems
Fire Alarm Systems
Home Automation
Access Control
Camera Systems
Structured Wiring
Environmental Monitoring
Gate Entry Systems
Details
- Year established: 1999
Highlights and features
- We provide 24/7 UL-certified security monitoring for immediate response
- Our NICET-certified technicians ensure industry-leading technical expertise
- Locally owned since 1999 with deep East Tennessee community ties
- We maintain Tennessee licenses for fire alarm, access control, and low voltage systems
- Our in-house team offers 50+ years combined experience in electronic systems
Associations and certifications
- NICET
What people say
Great service
Friendly staff
Highly recommend
Phenomenal service
State-of-the-art equipment
Services
Security Systems
Our security systems combine wireless/cellular technology with 24/7 UL monitoring for comprehensive protection. Professional installation includes intrusion detection, environmental sensors, and mobile connectivity. Commercial systems integrate with fire safety and access control for complete facility management.
Fire Alarm Systems
Tennessee-licensed fire alarm services include system design, installation, and mandatory inspections. We provide sprinkler monitoring, emergency lighting testing, and code-compliant solutions for residential and commercial properties with ongoing maintenance support.
Home Automation
Custom automation integrates security, lighting, climate control, and entertainment systems through user-friendly interfaces. Our solutions support remote access via mobile devices while maintaining robust cybersecurity protections for Knoxville homeowners.
Access Control
We implement keyless entry systems with biometric verification, smart card readers, and remote access management. Commercial installations include integration with security cameras and visitor management systems for controlled facility access.
Camera Systems
Our CCTV solutions feature high-definition recording, night vision, and cloud storage options. Systems include remote viewing capabilities and motion-activated recording for residential properties and business campuses with scalable configurations.
People
Heather Surlas
Founder
Founded SafeT Systems in 1999, Heather Surlas brings decades of local expertise in electronic systems. Her leadership drives our commitment to innovative security solutions and community-focused service in East Tennessee.
JJ Surlas
Vice President
JJ Surlas oversees sales operations with 20+ years in the security industry. Former University of Tennessee football captain, he combines athletic leadership with technical expertise to deliver tailored security solutions for Knoxville businesses and residents.
Questions
What services does SafeT Systems offer?
We provide security systems, fire alarms, camera systems, access control, home automation, and 24/7 monitoring for residential and commercial clients.
Are you locally owned and operated?
Yes, we've been Knoxville-owned since 1999 with multiple generations serving East Tennessee's security needs.
Do you offer 24/7 emergency monitoring?
Our UL-certified monitoring center provides 24/7 security and fire system surveillance with immediate response capabilities.
What makes your team qualified?
Our staff includes NICET-certified engineers and Tennessee-licensed technicians with 50+ years combined industry experience.
Do you service both homes and businesses?
We offer customized solutions for residential properties and commercial facilities including schools and campuses.
Reviews (2)
Laura Fritts
Jul 12, 2017
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We have been customers of Safe T for around 12 years. Anytime we have had questions, Heather and her staff have been quick to respond. We are pleased!
Patricia Blackburn McMahan
Jul 11, 2017
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I have been with Safet Systems for close to 9 years now and would never change companies! The customer service is unmatched and when calling with questions I get a person instead of a recording! I highly recommend SafeT systems to all my neighbors and friends! First rate company!
