Business Details
18 Years
experience
Your Trusted Partner for Decking Solutions
DecksDirect has been the premier online destination for decking solutions since 2008. Our team of industry experts combines decades of hands-on experience with a commitment to quality products and personalized service. We specialize in providing comprehensive project planning tools, including 3D renderings and material estimates, to ensure every customer's vision becomes reality. With a curated selection of top-tier brands and direct delivery nationwide, we empower both DIYers and professionals to complete projects efficiently. Our dedication to customer satisfaction is reflected in our 99.6% on-time shipping rate and 4.8-star rating from over 100,000 verified customers.
Services
Decking Materials
Railing Systems
Outdoor Lighting
Drainage Solutions
Project Planning
Details
- Year established: 2008
Highlights and features
- We offer 24/7 expert support from experienced decking professionals
- Our 3D rendering service visualizes projects before construction begins
- We provide free, detailed project estimates with line-by-line breakdowns
- Our direct delivery service ships materials nationwide without rental trucks
- We maintain a 99.6% on-time shipping rate from our Indiana warehouse
What people say
Easy to navigate
Great customer service
Fast delivery
Quality products
Excellent value
Services
Decking Materials
We provide premium decking materials including composite, PVC, and pressure-treated wood options from leading brands like Trex and TimberTech. Our materials are selected for durability, aesthetics, and low maintenance requirements. Customers benefit from expert guidance in selecting the right material for their climate, usage needs, and budget.
Railing Systems
Our comprehensive railing solutions include aluminum, composite, glass, and cable systems that combine safety with style. We offer both pre-configured kits and customizable options to match any architectural style. All systems meet current building codes and come with detailed installation instructions.
Outdoor Lighting
We offer complete lighting solutions including low-voltage post caps, step lights, and accent lighting systems. Our energy-efficient LED options enhance safety while creating inviting outdoor spaces. The Effuse Lighting line provides customizable illumination for decks of all sizes.
Drainage Solutions
Our drainage systems including Trex RainEscape and ZipUP UnderDeck protect outdoor living spaces from water damage. These innovative solutions convert under-deck areas into usable spaces by channeling water away efficiently while maintaining structural integrity.
Project Planning
We provide free project planning tools including 3D renderings, material calculators, and detailed project estimates. Our experts help customers visualize their projects, select appropriate materials, and create implementation timelines for successful project completion.
Questions
What shipping options are available?
We offer nationwide delivery with same-day shipping on in-stock orders placed before 1 PM ET. Most orders arrive within 3-5 business days.
Do you provide project planning assistance?
Yes, our experts offer free project planning including 3D renderings, material estimates, and installation guidance for all decking projects.
What payment methods do you accept?
We accept major credit cards and offer financing options for qualified customers. Payment plans available at checkout.
Can I return unused materials?
We accept returns of unused, resalable materials within 30 days of delivery with a valid return authorization number.
Are your products covered by warranties?
All products carry manufacturer warranties. We also offer extended warranty options and price match guarantees on select items.
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Reviews (3)
Vicki Newell
Jun 18, 2018
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Best customer service anywhere! Had a problem with one of the deck lights we ordered, called this morning and a replacement was sent out this afternoon, should arrive in a day or two. Great service, friendly people and quality products. Thank you!
Bob Toler
May 23, 2018
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Their sales and shipping departments were right on. Installation support is nonexistent. You will get your order promptly but you're on your own when it comes to installation
Debbie Couch
Jul 11, 2017
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We are very pleased with look and quality of the Westbury Tuscany Railing and Fortress Post caps and skirts on our new deck. Thank you Decks Direct for the assistance and efficient delivery of product. It is obvious that you are a customer service oriented company and for that, we applaud you. Know that we will recommend you to our friends and neighbors! Jim and Debbie Couch