Business Details
37 Years
experience
Emergency
services
Trusted Banking Equipment & Security Solutions
Rockford Tech Systems has been a trusted provider of banking equipment and security solutions since 1989. Our team combines over 150 years of collective experience in bank equipment service, offering comprehensive solutions including ATM maintenance, drive-up units, vaults, and integrated security systems. As an A+ Better Business Bureau rated company, we prioritize 24/7 client support, unmatched warranties, and localized service across northern Illinois, Wisconsin, and Iowa.Our technicians maintain extensive parts inventories to minimize downtime, and we serve as the regional Hamilton Safe Channel Partner. With a focus on reliability and customer satisfaction, we provide end-to-end project coordination for facility upgrades or new constructions.
Services
ATM Maintenance
Video Surveillance Systems
Access Control
Fire Alarm Systems
Project Coordination
Vault Installation
Drive-Up Units
Safe Deposit Boxes
Details
- Year established: 1989
Highlights and features
- We offer 24/7 technical support for all clients
- Our technicians have 150+ years of combined experience
- A+ Better Business Bureau rating since 1989
- Regional Hamilton Safe Channel Partner with local inventory
- End-to-end project coordination for facility upgrades
What people say
24/7 support
Experienced technicians
Reliable service
Excellent customer service
Quick response times
Services
ATM Maintenance
We provide comprehensive ATM maintenance including installations, first-line service, and after-hours support. Our technicians service all makes and models while maintaining extensive parts inventories to minimize downtime. As an ISO for dial-up ATMs processing over 500 terminals, we ensure reliable cash access solutions for financial institutions.
Video Surveillance Systems
Our video surveillance solutions include system design, installation, and ongoing maintenance for banks and financial institutions. These systems integrate with access control and alarm monitoring to provide comprehensive security coverage while meeting banking industry compliance requirements.
Access Control Systems
We design and implement access control systems that secure sensitive banking areas while maintaining operational efficiency. Our solutions include card access systems, biometric readers, and integration with existing security infrastructure for complete facility control.
Project Coordination
Our end-to-end project coordination manages facility upgrades and new constructions, handling equipment procurement, contractor coordination, and system integration. This service ensures seamless implementation of banking equipment and security systems across all project phases.
Vault Installation
We offer complete vault solutions including installation of vault doors, safe deposit boxes, and security vaults. Our technicians perform combo changes, re-keying, and routine maintenance while maintaining strict security protocols during all service operations.
People
Mark Westfield
Security Director
Security Director with ABC Bank who has partnered with Rockford Tech Systems for comprehensive security solutions. Brings extensive financial industry security expertise to client projects.
Jennifer Lewis
Security Director
Security Director at XYZ Financial with 7+ years of partnership experience with Rockford Tech Systems. Specializes in financial institution security compliance and system optimization.
Clare Warner
VP Security
Vice President of Security at MNO Credit Union who has collaborated with Rockford Tech Systems on multiple security implementations. Focuses on integrated security solutions for financial institutions.
Questions
What banking equipment services do you offer?
We provide ATM sales, maintenance, and service; drive-up units; vaults and safes; access control systems; and complete security solutions for financial institutions.
Do you provide 24/7 emergency service?
Yes, all clients receive 24-hour access to technical support and emergency service for critical system issues.
What areas do you serve?
We serve northern Illinois, southern Wisconsin, and eastern Iowa from our Rockford, Illinois headquarters.
Are you BBB accredited?
Yes, we maintain an A+ Better Business Bureau rating and have been in business since 1989.
Can you handle complete facility security projects?
Yes, our project coordination service manages complete facility upgrades including equipment procurement, system integration, and contractor coordination.
Do you service all equipment brands?
Yes, we service all makes and models of banking equipment including ATMs, vault systems, and security devices.
