Business Details
Your Trusted Flooring Experts in Portsmouth, NH
B & C Floor Store was founded by Brett and Carol Burgard over two decades ago with a vision of providing real floors for real life. With more than 30 years of combined industry experience, the founders built a reputation for exceptional customer service and quality flooring solutions tailored to meet the practical needs of their clients. Under current ownership by Todd Parsons, the business continues to uphold its legacy of personalized service while embracing fresh perspectives to meet evolving customer demands. The team includes design expert Jerri Roda, who offers personalized color consultations and custom tile designs. The company specializes in guiding residential and commercial clients through flooring selections for renovations, new constructions, and remodeling projects.Their Portsmouth showroom features thousands of samples across multiple product lines, including tile, vinyl, carpet, hardwood, and rubber flooring. The business emphasizes a customer-first approach, offering free samples, complimentary home measurements, and coordinated installation services through trusted local partners. Their commitment to quality extends to both product durability and the installation process, ensuring solutions that align with clients' budgets, lifestyles, and aesthetic preferences. With service areas covering New Hampshire, Southern Maine, and Massachusetts, the company maintains its founding principle of helping clients create stylish, livable spaces one floor at a time.
Services
Tile Flooring
Vinyl Flooring
Carpet Installation
Stair Runners
Hardwood Flooring
Area Rugs
Rubber Flooring
Tile Backsplashes
Commercial Flooring
Flooring Consultation
Highlights and features
- Over 30 years of combined industry expertise from founding team members
- Personalized design consultations with flooring specialists
- Comprehensive service from product selection to expert installation
- Free sample borrowing program for informed decision-making
- Complimentary home measurement and accurate project estimating
What people say
Exceptional customer service
Professional installers
Patient consultants
Competitive pricing
Beautiful results
Services
Tile Flooring
We offer expert tile flooring installation using premium porcelain, ceramic, natural stone, and glass tile options. Our specialists help clients select durable, stylish solutions for bathrooms, kitchens, and high-traffic areas. With PEI-rated tiles ensuring appropriate hardness for different applications, our installations combine functionality with aesthetic appeal while maintaining easy-clean properties.
Vinyl Flooring
Our vinyl flooring solutions provide waterproof, scratch-resistant alternatives to traditional hardwood and stone. Available in wood-look planks and stone-look tiles, these durable options work well in kitchens, mudrooms, and basements. We offer expert installation and design guidance to help clients achieve high-end aesthetics with low-maintenance materials.
Carpet Installation
We provide comprehensive carpet installation services for residential and commercial spaces. Our selection includes stain-resistant fibers, noise-reducing underlays, and patterned options for custom styling. Professional installation ensures proper stretching and seam sealing while our consultants help clients choose appropriate fibers for different room applications.
Stair Runners
Our custom stair runners enhance safety and aesthetics on wooden or tiled staircases. Available in patterned, broadloom, and tread options, these runners provide slip resistance while complementing interior decor. Professional measurement and installation ensure secure, wrinkle-free application on straight or curved staircases.
Hardwood Flooring
We specialize in domestic hardwood flooring installations featuring oak, maple, hickory, and other durable species. Our consultants guide clients through grain patterns, finish options, and maintenance requirements. Expert installation includes precise subfloor preparation and custom border designs to enhance the natural beauty of wood flooring.
People
Brett Burgard
Co-Founder
With over 30 years in the flooring industry, Brett established B & C Floor Store's reputation for quality installations and customer service. He pioneered the company's hands-on approach to client consultations and product education.
Carol Burgard
Co-Founder
Carol built the company's customer-centric philosophy, emphasizing personalized service and thorough product knowledge. Her attention to detail in project coordination helped establish the store's strong local reputation for reliable flooring solutions.
Todd Parsons
Current Owner
As current owner, Todd maintains the company's founding standards while introducing modern innovations. He oversees operations and ensures continuity in the personalized service approach established by the original founders.
Jerri Roda
Design Expert
Jerri provides personalized color consultations and custom tile designs, helping clients visualize flooring solutions that match their decor. Her expertise in coordinating patterns and textures enhances the company's design assistance services.
Questions
What types of flooring do you offer?
We offer tile, vinyl, carpet, hardwood, rubber flooring, stair runners, and area rugs with thousands of style options available in our Portsmouth showroom.
Do you provide installation services?
Yes, we coordinate professional installation through our network of trusted local contractors for all flooring products we sell.
Can I get flooring samples?
We offer a free sample borrowing program allowing customers to test products in their actual spaces before purchasing.
What areas do you serve?
We serve Portsmouth, NH and surrounding areas including Southern Maine and Massachusetts for both residential and commercial projects.
How do you help with design choices?
Our design expert provides personalized consultations, helping clients coordinate flooring selections with existing decor elements like paint colors and furniture.
What makes your service different?
We combine decades of industry experience with personalized service, offering free measurements, sample borrowing, and coordinated installations that big-box stores can't match.
