Business Details
50+ Years
experience
Your Trusted Furniture & Design Destination in South Hadley
Chapdelaine's has been a family-owned business in South Hadley, Massachusetts since 1957. Our 20,000-square-foot showroom offers an extensive selection of custom furnishings for residential and commercial spaces, including furniture, mattresses, flooring, and window treatments. We specialize in helping customers make informed choices for lasting quality and beauty, with the ability to special order items in preferred colors and sizes. Our delivery services extend across Western Massachusetts and most areas of New England, ensuring accessibility to our premium products.We stand behind our offerings with an industry-leading guarantee, exchanging or replacing purchases as needed to ensure customer satisfaction. Our team of experienced professionals provides personalized design services, combining expertise with a commitment to making luxury affordable. With over 67 years of operation, we have built a trusted reputation through superior service and a focus on customer-centric solutions.
Services
Custom Furniture
Mattresses
Window Treatments
Flooring
Outdoor Furniture
Interior Design
Commercial Design
Reupholstery
Home Accents
Lighting
Details
- Year established: 1957
Highlights and features
- Family-owned legacy with 67+ years of industry expertise
- 20,000-square-foot showroom featuring extensive product selections
- Custom ordering options for personalized home and office solutions
- Dedicated delivery team serving Western Massachusetts and New England
- Industry-leading guarantee ensuring customer satisfaction
Associations and certifications
- South Hadley & Granby Chamber of Commerce
What people say
Professional delivery
Knowledgeable service
Great experience
Beautiful craftsmanship
Prompt installation
Services
Custom Furniture
Our custom furniture service offers tailored solutions for residential and commercial spaces. With access to a vast network of manufacturers, we provide made-to-order pieces in preferred colors, sizes, and materials. Our designers help clients navigate options for lasting quality and aesthetic appeal.
Interior Design
Professional interior design services cater to both home and office environments. Our team creates functional, stylish spaces through color schemes, lighting solutions, and curated accessories. We handle projects from single rooms to full-scale renovations with personalized attention.
Window Treatments
Custom window treatments enhance home aesthetics and functionality. We offer Hunter Douglas blinds, Kirsch shades, and premium fabrics for draperies. Professional installation ensures perfect fit and operation while addressing privacy and light control needs.
Flooring
Our flooring solutions include solid hardwood, bamboo, laminate, and vinyl options. We provide prefinished planks for immediate use and durable area rugs from top brands. Expert guidance helps clients choose materials suited to their lifestyle and decor.
Reupholstery
Professional reupholstery services restore furniture to like-new condition. We handle pickup, fabric selection, and expert craftsmanship with attention to detail. Our process minimizes downtime by coordinating directly with upholsterers for efficient service.
People
Lisanne Chapdelaine
President
Third-generation leader with over 35 years in the family business. Mechanical engineering graduate who joined in 1986 and became president in 1997. Specializes in residential and commercial interior solutions while maintaining the company's trusted reputation.
Regina Zebrowski
Sales and Design Manager
Design expert with 30+ years in retail and furniture sales. Joined in 2015 after leading top-performing teams at national retailers. Focuses on creating personalized spaces while serving on local chamber committees to support community business growth.
Questions
What areas do you deliver to?
We deliver throughout Western Massachusetts and most areas of New England with our own professional delivery team.
Do you offer custom furniture options?
Yes, we can special order any open-stock merchandise in your preferred colors and sizes while maintaining the same discounts.
What is your return policy?
We offer an industry-leading guarantee, exchanging or replacing purchases when necessary to ensure customer satisfaction.
Are your delivery staff trained professionals?
Yes, our dedicated delivery team receives ongoing training to ensure careful handling and proper installation of all furniture.
Do you service what you sell?
We handle all manufacturer warranties on our premises when possible, working directly with brands to resolve any issues.
Can you help with commercial projects?
Our design team specializes in commercial spaces, providing tailored solutions for office environments and business locations.
