Business Details
42 Years
experience
Your Trusted Furniture & Mattress Store in Reedsville, WV
Delano's Furniture and Mattress Furniture and Mattress, family-owned and locally operated by Kent and Melissa Fultz, has served West Virginia communities for over 40 years. We specialize in providing high-quality furniture and mattresses at competitive prices by maintaining low overhead costs and prioritizing value over brand names. Our commitment to customer satisfaction includes free delivery, price-matching guarantees, and honoring manufacturer warranties without additional fees.We offer a Preferred Customer Program with exclusive discounts and personalized service, ensuring every client receives transparent pricing and immediate support for warranty claims. Our hands-on approach, with owners actively involved in daily operations, reflects our dedication to treating customers like family through honesty, integrity, and exceptional service.
Services
Furniture Delivery
Mattress Sales
Custom Orders
Preferred Customer Program
Warranty Support
Details
- Year established: 1984
Highlights and features
- Weve served West Virginia communities for over 40 years with hands-on expertise.
- Our low overhead ensures competitive pricing without compromising quality.
- Free delivery and price-matching guarantees maximize customer savings.
- We honor all manufacturer warranties without hidden fees.
- Owners Kent and Melissa Fultz personally oversee operations and customer service.
Services
Furniture Delivery
Our professional delivery team ensures timely, hassle-free setup of your furniture purchases across West Virginia. We prioritize customer satisfaction by offering reliable scheduling and careful handling of all items. This service is included at no extra cost with every purchase.
Mattress Sales
We offer a wide selection of high-quality mattresses from trusted brands like Almost Heaven and Imperial Bedding. Our inventory includes adjustable bases, firmness options, and specialty models to suit diverse sleep needs. Competitive pricing ensures value without sacrificing comfort.
Preferred Customer Program
This exclusive program provides immediate discounts, personalized communications, and price guarantees to loyal customers. Members receive priority service and assurance of our lowest prices, with price-matching and free delivery on qualifying items. No haggling required.
Custom Orders
If an item isn't in stock, we coordinate custom orders through reputable vendors to meet specific customer needs. This service ensures access to unique furniture pieces while maintaining our commitment to quality and affordability. Delivery timelines are communicated transparently.
Warranty Support
We provide direct assistance with manufacturer warranty claims, resolving issues promptly without additional fees. Our team handles all aspects of warranty fulfillment, ensuring customers receive timely repairs or replacements as needed for their purchased items.
People
Kent Fultz
Owner
Kent Fultz co-owns Delano's Furniture and Mattress Furniture and Mattress with his wife Melissa. He personally oversees purchasing and daily operations, ensuring hands-on service and commitment to quality. Kent's active involvement in deliveries reflects his dedication to customer satisfaction.
Melissa Fultz
Owner
Melissa Fultz co-owns Delano's Furniture and Mattress Furniture and Mattress with her husband Kent. She contributes to the store's family-oriented approach, focusing on personalized service and community relationships. Her leadership helps maintain the business's 40-year legacy of trust and quality.
Questions
How do you offer lower prices than competitors?
Our low overhead costs from smaller store operations allow us to pass savings directly to customers without sacrificing quality.
Do you deliver outside Reedsville?
Yes, we deliver across West Virginia, including Morgantown, Fairmont, Bridgeport, and Clarksburg areas.
Are manufacturer warranties included?
All manufacturer warranties are included at no extra cost, with direct support for claims resolution.
Can I special order furniture?
Yes, we coordinate custom orders through trusted vendors to meet specific customer needs.
What payment methods do you accept?
We accept major credit cards, financing options, and cash payments for all purchases.
Videos
Reviews (1)
Mary Riggs
Nov 04, 2017
Report
Ordered a mattress that was to be hauled to NC. Delano's offered to have it double bagged before pickup. Upon arrival the bagging had not been done and no one there on Friday, October 27th to do it. This was my second purchase of mattress sets this year and up to this point the service had been excellent. I called to state the promised bagging had not been done and was treated rudely. I was not asking for them to do anything about the soaked mattress and was only making them aware that the bagging had not been done. After repeatedly stating I wasn't asking anything of them only to make them aware it was clear the would remain defensiveness.
