Business Details
24 Years
experience
Your Trusted Flooring Experts in Cincinnati & Dayton
At A Step Above Floors, we believe in earning your business by surpassing flooring installation expectations through personalized consultation and hands-on service. Our commitment to excellence is evident in our meticulous approach to understanding client visions and delivering flawless installations with unmatched craftsmanship. We specialize in premium flooring solutions for both residential and commercial spaces, offering a wide selection of materials including carpet, hardwood, tile, vinyl, and laminate.Our team of experts combines decades of industry experience with a dedication to staying ahead of design trends, ensuring every project reflects both innovation and timeless quality. We prioritize transparency in pricing, maintain strict adherence to timelines, and guarantee satisfaction through our focus on detail-oriented workmanship that sets us apart from competitors.
Services
Carpet Installation
Hardwood Flooring
Vinyl Flooring
Laminate Flooring
Ceramic Tile Installation
Details
- Year established: 2002
Highlights and features
- We offer personalized flooring consultations tailored to your specific needs
- Our team provides expert installation with over 20 years of combined experience
- We guarantee competitive pricing without compromising on quality standards
- Our service includes comprehensive project management from selection to completion
- We maintain strict adherence to timelines and clean work environments
What people say
Flawless installations
Professional team
Competitive pricing
Timely service
Exceptional craftsmanship
Services
Carpet Installation
Our carpet installation service combines expert craftsmanship with premium materials for lasting results. We offer comprehensive solutions including removal of old flooring, subfloor preparation, and precise installation of new carpeting. Our team works closely with clients to select appropriate materials that balance aesthetics, durability, and budget requirements while maintaining strict attention to detail in every project.
Hardwood Flooring
We specialize in both installation of new hardwood floors and refinishing of existing surfaces. Our services include matching existing wood tones, addressing subfloor issues, and providing dustless sanding options. Our craftsmen utilize advanced techniques to ensure seamless transitions between old and new flooring while maintaining the natural beauty and longevity of wood surfaces.
Vinyl Flooring
Our vinyl flooring solutions offer durable, water-resistant options suitable for high-traffic areas. We provide expert installation of luxury vinyl tile (LVT) and plank systems that mimic natural materials while offering enhanced practicality. Our team ensures proper subfloor preparation and precise installation to maximize both aesthetic appeal and functional performance in residential and commercial settings.
Laminate Flooring
We offer professional laminate flooring installation that combines affordability with durability. Our experts handle all aspects from subfloor preparation to precise plank installation, ensuring tight seams and proper expansion gaps. We help clients select appropriate wear layers and core materials based on specific usage requirements while maintaining strict attention to detail in pattern alignment and finishing touches.
Ceramic Tile Installation
Our ceramic tile installation service includes complete surface preparation, precise layout planning, and expert cutting for complex patterns. We ensure proper substrate preparation, waterproofing where needed, and meticulous grouting techniques. Our team handles both residential and commercial projects, delivering durable, aesthetically pleasing installations that maintain structural integrity over time.
People
Marty
Owner
With over 20 years in the flooring industry, Marty leads A Step Above Floors with a commitment to quality and customer satisfaction. He oversees all operations while maintaining hands-on involvement in client consultations and project execution.
Ellen
Owner
As co-owner, Ellen manages day-to-day operations and client relations. Her extensive industry knowledge and focus on service excellence ensure every customer receives personalized attention throughout their flooring project.
Lydia
Sales Consultant
Lydia specializes in helping clients select appropriate flooring solutions. With 8 years of experience, she provides expert guidance on material selection, color coordination, and practical considerations for different living environments.
Jay
Sales Consultant
Jay brings over a decade of flooring expertise to client consultations. He focuses on understanding customer needs and recommending solutions that balance aesthetics, functionality, and budget requirements for both residential and commercial spaces.
Richard
Lead Installer
With 15 years of installation experience, Richard leads our technical team. His attention to detail and mastery of complex installation techniques ensure exceptional results across all flooring types and project sizes.
Questions
What types of flooring do you specialize in?
We specialize in carpet, hardwood, vinyl, laminate, and ceramic tile installations for residential and commercial properties.
Do you offer flooring consultations?
Yes, we provide personalized consultations to help you select the best flooring options for your specific needs and budget.
Are your installers certified professionals?
All our installers have extensive experience and undergo continuous training to maintain the highest standards of workmanship.
Do you serve both residential and commercial clients?
Yes, we provide flooring solutions for both residential homes and commercial spaces throughout the Tri-State area.
What sets you apart from other flooring companies?
We combine competitive pricing with exceptional craftsmanship, personalized service, and a commitment to completing projects on schedule.
Do you offer financing options?
Yes, we provide financing options to help make your flooring project more affordable while maintaining quality standards.
Reviews (2)
Karen Smith
Feb 17, 2022
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From start to finish and everything in between....every single person we spoke with was so incredibly kind and helpful. From coming out to measure, to installation, to my questions afterwards....ABSOLUTELY WONDERFUL!!! We had high quality carpet installed at an extremely fair price. We've been telling everyone we know and are customers for life. Thank you so much for doing such an excellent job.
Jessica Bernard
Dec 10, 2021
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Marty, Ellen and the team did an amazing job from start to finish. The installers were efficient, great at communication and gave my rooms the face lift they've needed since I moved in.
