Business Details
42 Years
experience
Emergency
services
Your Trusted Flooring Experts in Redwood City
Caribbean Floors has been serving the Bay Area since 1984, delivering premium hardwood flooring solutions rooted in family values and craftsmanship. Our team combines 36 years of expertise with personalized service to transform residential spaces through installation, refinishing, and custom design projects. Originating in Belize and now based in Redwood City, CA, we maintain a reputation for honesty, integrity, and competitive pricing while offering access to diverse flooring options including prefinished, unfinished, laminate, and waterproof materials. Our commitment to quality is evidenced by decades of satisfied customers and a portfolio of successful projects across the region. 
Services
New Installation
Refinishing
Repairs
Custom Design
Supply & Installation
Details
- Year established: 1984
Highlights and features
- 36 years of specialized hardwood flooring expertise
- Family-owned business with personalized service
- Free estimates with detailed process explanations
- Custom design capabilities for unique spaces
- Proven track record of customer satisfaction
What people say
Stellar job
Timely completion
Professional crews
Highly recommend
Perfect color match
Services
New Installation
Our new installation service guarantees efficient hardwood flooring setup with 36 years of expertise. We handle both prefinished and unfinished materials, ensuring timely completion through our fleet of vehicles and experienced crews. Customers benefit from competitive pricing and access to diverse flooring options including waterproof and laminate varieties.
Refinishing
We restore wood floors to their original beauty or implement modern color changes. Our process extends flooring lifespan through professional sanding, staining, and finishing techniques. Testimonials highlight our ability to transform spaces while maintaining structural integrity and enhancing aesthetic appeal.
Repairs
Our repair service addresses damaged or worn flooring with precision. From minor fixes to extensive restoration, we match existing finishes and materials to ensure seamless results. Emergency repair options demonstrate our commitment to urgent customer needs while maintaining quality standards.
Custom Design
We specialize in unique flooring designs including angled installations and feature strip borders. Our team collaborates with clients to realize personalized visions, combining technical expertise with artistic creativity to create distinctive spaces that reflect individual style preferences.
Supply & Installation
We provide comprehensive supply and installation solutions for all flooring types. This service includes prefinished American cherry, hand-finished rustic oak, and modern waterproof options. Customers receive end-to-end support from material selection through professional installation, ensuring cohesive results and project efficiency.
People
Gene Phillips
Founder
Gene Phillips established Caribbean Floors in 1984 after relocating from Belize. With decades of industry experience, he maintains oversight of operations while upholding the company's founding principles of honesty and quality craftsmanship.
Flora Phillips
Co-Founder
Flora Phillips co-founded Caribbean Floors with Gene Phillips. She contributes to the company's customer service philosophy and operational strategies, ensuring the business maintains its family-oriented values and commitment to excellence.
Stefan
Project Manager
Stefan leads installation crews and manages customer projects. Testimonials highlight his responsiveness, professionalism, and ability to deliver high-quality results while addressing client needs throughout the flooring process.
Questions
What hardwood flooring services do you offer?
We provide installation, refinishing, repairs, and custom design services for hardwood floors, including prefinished and unfinished options.
Do you offer free estimates?
Yes, we provide free estimates with detailed process explanations during scheduled appointments.
What areas do you service?
We service the entire Bay Area from our Redwood City, CA location.
Can you handle emergency floor repairs?
Yes, we offer emergency repair services including weekend availability before holidays.
What flooring materials do you work with?
We handle prefinished, unfinished, laminate, waterproof flooring, and specialty woods like American cherry and rustic oak.
How long does a typical refinishing project take?
Project timelines vary by space size, but our experienced crews ensure efficient completion while maintaining quality standards.
