Solidus

Business Details

50+ Years

experience

Expert Construction and Design-Build Services for Financial Institutions

Solidus is a family-owned, multi-state licensed contractor with 88 years of experience serving financial institutions across the Northeast. Our proprietary Design+Build+Brand process unifies data analysts, architects, and construction experts to deliver market-driven, client-focused solutions. We guarantee project pricing and deadlines through our transparent Integrated Project Delivery (IPD) methodology, which has produced 94% repeat client retention and 847 successfully completed branch projects over the past decade.

Our team prioritizes risk minimization, operational efficiency, and strategic brand alignment while maintaining 100% branch functionality during construction. As industry innovators, we combine technical expertise with creative design to transform financial spaces into productive, visually compelling environments that meet evolving customer expectations.

Services

Design-Build Construction Branch Optimization Architecture Project Management Branding

Details

Year established: 1935

Highlights and features

88 years of specialized experience in financial institution construction
Guaranteed project pricing and deadlines with IPD methodology
94% client retention rate through proven delivery success
Zero change orders in projects vs. 35% industry average
Maintain 100% branch functionality during construction

Associations and certifications

Design-Build Institute of America

What people say

Highly recommend Successful completion Worry-free experience Dramatically boosted productivity Flawless execution

Website

Update Listing

Services

Design-Build Construction

Our Design-Build Construction service combines architecture, engineering, and construction under one contract. Using Integrated Project Delivery (IPD), we guarantee pricing and deadlines while maintaining branch functionality. Clients benefit from single-point accountability, 30% faster project delivery, and 35% lower risk compared to traditional methods. This approach ensures seamless coordination between design and construction phases.

Branch Optimization

Branch Optimization analyzes network performance to identify consolidation opportunities and redesign needs. We use market data and customer behavior analytics to enhance underperforming locations. Our solutions improve space utilization, enable multifunctional use, and increase ROI per square foot. Clients see measurable improvements in customer engagement and operational efficiency.

Integrated Project Delivery

Integrated Project Delivery (IPD) creates collaborative teams from project inception. We coordinate architects, engineers, and contractors to share risk and reward. This method reduces costs by 20% and accelerates timelines through early problem-solving. Clients gain transparency with all markups and fees disclosed upfront, ensuring complete budget control throughout the project lifecycle.

Environmental Branding

Environmental Branding translates organizational identity into physical spaces. Our designers use color schemes, graphics, and spatial planning to reinforce brand messaging. This service enhances customer experience while maintaining design consistency across locations. Clients report stronger brand recognition and improved customer retention through our immersive branding solutions.

Technology Integration

Technology Integration embeds modern banking solutions into branch designs. We implement video ITMs, digital signage, and network infrastructure during construction. Our experts ensure seamless technology adoption that enhances customer service while maintaining security compliance. Clients achieve future-ready spaces that support evolving digital banking needs.

People

John Charette

President and Chief Executive Officer

John Charette leads organizational strategy and fiscal responsibility at Solidus. With 35+ years in construction management, he expanded the company's reach across the Northeast while maintaining family-owned values. His leadership prioritizes innovation in IPD methodology and client partnership development.

Brian Flemming

Principal and Chief Operating Officer

Brian Flemming oversees operations and administrative teams with 20+ years of construction management experience. A licensed Alaska contractor, he implements operational efficiencies while serving on child welfare and design review boards. His expertise includes scaling organizational infrastructure for growth.

Mark Charette

Principal

Mark Charette drives innovative branch design strategies with 40+ years of industry experience. As a thought leader quoted in The Financial Brand, he develops best practices for IPD implementation and consults on complex project management challenges across financial institution portfolios.

Deanna Demers-Dwyer

Senior Design Director

Deanna Demers-Dwyer leads creative teams in delivering brand-aligned environments. With prior leadership roles at Adrenaline agency, she manages 100+ active design projects annually. Her expertise combines strategic thinking with award-winning spatial solutions that enhance customer engagement and operational performance.

Allison Battersby

Director of Project Management

Allison Battersby manages IPD project execution with 15+ years of financial institution experience. Formerly at Savings Institute Bank, she ensures seamless communication between clients and construction teams. Her leadership maintains Solidus' 100% on-time delivery record for branch renovations.

Questions

What makes Solidus different from other construction firms?

Our Integrated Project Delivery (IPD) methodology guarantees pricing and deadlines while maintaining 100% branch functionality during construction. With 88 years of experience and 94% client retention, we combine technical expertise with creative design solutions.

How does Solidus handle branch renovations during business hours?

We implement phased construction schedules and temporary service solutions to maintain 100% branch functionality. Our IPD approach coordinates all trades to minimize disruptions while ensuring safety and compliance throughout the renovation process.

Can Solidus help with technology integration in new branches?

Yes, we specialize in embedding video ITMs, digital signage, and network infrastructure during construction. Our team ensures seamless technology implementation that supports modern banking needs while maintaining security compliance standards.

What geographic areas do you serve?

Headquartered in Connecticut, we serve financial institutions across the Northeast with offices in Massachusetts and Pennsylvania. Our regional expertise extends to strategic site selection and local permitting processes in all 50 states.

How does Solidus ensure project cost control?

Our IPD methodology provides complete transparency with upfront disclosure of all markups and fees. We guarantee fixed pricing through comprehensive risk assessment and early contractor selection, achieving 0% change orders versus the 35% industry average.

What types of financial institutions do you work with?

We serve banks, credit unions, and financial service providers of all sizes. Our portfolio includes projects for community banks, regional credit unions, and national financial institutions seeking market-driven branch optimization solutions.