Business Details
19 Years
experience
Emergency
services
Your Trusted East Tennessee Construction Partner
Since 2007, Citadel Construction has established itself as a trusted leader in commercial and residential construction across East Tennessee. Our team combines decades of combined experience with a commitment to quality craftsmanship, delivering projects that meet exacting standards for safety, scope, and client satisfaction. Specializing in construction management, water mitigation, and full-scale renovations, we serve diverse sectors including hospitality, municipal infrastructure, and multi-family housing.With headquarters in Sevierville, we leverage Procore software for project transparency and efficiency while maintaining a client-centric approach that prioritizes timely completion and budget adherence. Our IICRC-certified restoration team provides 24/7 emergency response, ensuring comprehensive solutions from initial planning to final walkthrough.
Services
Commercial Construction
Residential Construction
Water Mitigation
Construction Management
Insurance Restoration
Building Renovations
Municipal Projects
Multi-Family Housing
Details
- Year established: 2007
Highlights and features
- 18 years of local construction expertise since 2007
- 24/7 emergency water mitigation services available
- Procore software integration for project transparency
- IICRC-certified restoration specialists on staff
- Proven track record with 200+ completed projects
Associations and certifications
- IICRC
What people say
Outstanding craftsmanship
Timely completion
Professional team
Creative solutions
Excellent communication
Services
Commercial Construction
Delivering comprehensive commercial construction solutions from small tenant buildouts to large-scale developments exceeding 100,000 square feet. Our experienced team manages projects across hospitality, retail, industrial, and municipal sectors. We combine innovative design with proven construction methodologies to create functional spaces that meet specific business needs while maintaining strict budget and timeline controls.
Water Mitigation
Providing 24/7 emergency water damage response with IICRC-certified technicians. Our services include immediate water extraction, structural drying using commercial-grade equipment, and complete restoration of damaged properties. We work directly with insurance providers while maintaining single-point contact for property owners throughout the entire mitigation and rebuilding process.
Construction Management
Offering full-spectrum construction management services that integrate design and construction phases under unified oversight. We coordinate all project aspects including budgeting, scheduling, subcontractor management, and quality control. Our Procore software integration ensures real-time transparency while our experienced managers maintain strict adherence to safety standards and project specifications.
Residential Construction
Specializing in custom home construction and major renovations across East Tennessee. Our team handles everything from permits and foundation work to interior finishes, working closely with homeowners to realize their vision. We maintain strong relationships with trusted subcontractors to ensure consistent quality in building mountain retreats, modern residences, and complete home transformations.
Insurance Restoration
Providing comprehensive insurance restoration services for storm, fire, and water damage. Our certified specialists handle complete property recovery including structural repairs, content cleaning, and full rebuilds. As preferred vendors for major insurance companies, we streamline claims processing while maintaining direct communication with property owners throughout the restoration journey.
People
Chris Blanton
CEO/President
With over 15 years in construction leadership, Chris directs Citadel's strategic vision while maintaining hands-on involvement in major projects. His expertise in commercial development ensures client needs are met with innovative solutions and operational excellence.
Kevin Townsend
Executive Vice President of Construction
Kevin oversees all construction operations with 20+ years of industry experience. He specializes in complex project execution and quality control, ensuring Citadel's work meets the highest standards of craftsmanship and client satisfaction.
Kent Merritt
Chief Financial Officer
Kent manages financial operations and project budgeting. His background in construction accounting ensures transparent financial management and strategic resource allocation across all company projects.
Bryan Hair
Chief Operating Officer
Bryan directs day-to-day operations with a focus on process optimization. His 18 years in construction management help maintain Citadel's efficiency standards while overseeing team development and operational strategy.
Jessie Blalock
Marketing Director
Jessie leads Citadel's marketing initiatives with a decade of construction industry experience. She focuses on communicating the company's values and project successes while maintaining community engagement in East Tennessee.
Questions
What construction services do you offer in East Tennessee?
We provide commercial construction, residential building, water mitigation, insurance restoration, construction management, and property renovations across East Tennessee including Knoxville, Sevierville, Gatlinburg, and Pigeon Forge.
Do you handle emergency water damage restoration?
Yes, our IICRC-certified team provides 24/7 emergency response for water damage, including extraction, drying, and complete property restoration with direct insurance coordination.
Which areas do you serve?
We primarily serve East Tennessee, including Knoxville, Sevierville, Gatlinburg, Pigeon Forge, and surrounding communities for both commercial and residential projects.
How do you manage construction projects?
We use Procore software for real-time project management, integrating design and construction phases while maintaining strict budget controls, quality assurance, and transparent client communication throughout each project.
Can you handle both small and large-scale projects?
Yes, our team manages projects ranging from small tenant improvements to developments exceeding 100,000 square feet, adapting our approach to each client's specific needs and project scope.
What makes Citadel different from other contractors?
Our combination of local expertise since 2007, Procore software integration, 24/7 emergency services, and proven track record with 200+ completed projects sets us apart as East Tennessee's trusted construction partner.
