Big Blue Plumbing

Our certified technicians provide immediate response for urgent plumbing issues including burst pipes, severe leaks, and sewer backups. Available 24 hours a day with average response times under 30 minutes. We guarantee complete resolution with no additional charges for after-hours service.

Specialized diagnostics and repairs for all water heater types including tankless and traditional models. Our $100 No-Aggravation Guarantee covers free repairs within warranty periods. Technicians carry common replacement parts for same-visit fixes, minimizing service disruptions.

Custom installation and maintenance of hydronic heating systems for residential and commercial properties. Our experts handle retrofit projects for Eichler homes and complex commercial systems. Services include boiler maintenance, pipe layout optimization, and energy efficiency upgrades with manufacturer-backed warranties.

Advanced hydro-jetting and mechanical snake solutions for drain obstructions. We use camera inspections to identify root causes and prevent recurring issues. Our No-Clog Guarantee covers free follow-up service for main sewer line blockages within 30 days of treatment.

Complete copper repiping solutions for aging galvanized systems. Our process includes wall access minimization, pressure testing, and code compliance verification. We specialize in earthquake-safe gas line upgrades and slab leak repairs with lifetime warranties on workmanship.

With plumbing expertise since 1985, Paul established Big Blue Plumbing in 2000 after completing London Institute training. He oversees operations and customer satisfaction, ensuring service excellence across all projects.

Certified technician specializing in fixture installations and emergency repairs. Recognized for prompt service and clear communication, consistently receiving top customer satisfaction ratings since joining in 2012.

Expert in hydronic heating systems with 15+ years experience. Known for rapid diagnosis and repair of complex heating issues, particularly in commercial properties and Eichler home conversions.

We serve Alameda, Oakland, Berkeley, and surrounding East Bay communities including Hayward, Concord, and Walnut Creek.

Yes, our 24/7 emergency plumbing service responds within 30 minutes for urgent issues like burst pipes and sewer backups.

We offer a $100 No-Aggravation Guarantee on water heater repairs and a 100% satisfaction guarantee on all services.

All technicians hold CA state plumbing licenses and undergo annual safety training, including Tech Seal Of Safety certification.

Yes, we specialize in hydronic radiant heating installations, repairs, and maintenance for residential and commercial properties.

Yes, we provide flexible financing plans for major plumbing projects like repiping and water heater replacements.

A very good experience with Patrick from Big Blue Plumbing of Alameda. Patrick removed old toilet and installed new toilet along with angle stop. The new toilet is a Toto that required special attention on how to install. There were no problems and very satisfied with the work performed.

It was very hard to find out on Saturday, June 3, 2023 that the tenant of my 8-unit apartment property in Point Richmond do not have hot water at all. I met Patrick, Service Technician of Big Blue Plumbing and he suggested a solution after consulting with others in the industry. My tenants had hot water in exactly two days which I think was extra ordinary. Patrick Paul, Rodrigo the others on the crew were curtsies, knowledgeable and very kind to me. Patrick identified issues in the installation that needed to be corrected, and demonstrated outstanding logistic abilities in gathering the gear needed for upgrading the installation in one day only. The team culture of comradery and work ethics was remarkable.

The 1964 original radiant heat boiler finally gave out. I called several places for estimates. Big Blue's estimate was in the middle of the pack. The main reason I chose them was because they followed the city of Concord's permit law, whereas the other companies said it was not required. Even I know when working with natural gas pipes any modifications needed a permit is required. All the work passed inspection and the house is warm with efficiency . Thank you Big Blue!!

HUGE shout out to Ebony, Gio and Gary at Big Blue Plumbing. These people are amazing and genuinely cared how our plumbing problem was affecting our family. Due to the crazy heat wave, we had a plumbing disaster. They booked a next day appointment for me but kept me on stand by for same-day help. They called back to check in and update me. The best part was that they helped me temporarily fix the problem OVER THE PHONE so I could get my water back on. To top it off, they are Blue Diamond certified and carry a ton of parts on their truck. I will never call another plumber again. Thank you Big Blue Plumbing!!!!!!

I made an appointment the next day to repair and replace my leaky hose bib on a rental house in Oakland. Rather than arriving between 1-3pm, the plumber arrived at 11:00 and called me for a $525 estimate for approval. I made a big mistake and approved that amount before asking how long the repair would take and how much the part was. The repair was done in 1/2 hr or a couple minutes longer. It required just screwing on a new hose bib with no shouldering the pipe.

I typed a letter explaining that the charge wasn't reasonable for the work done. Oscar called me back to say their work was done by the job and couldn't be estimated by the hour or length of time it took them to do the job or by the price of parts required. I tried to explain that if I had known (because I didn't ask the questions) the replacement bib would only take a half hour to repair plus whatever the cost of bib was, I would have come to the conclusion that $525 was not a reasonable price.

I don't appreciate plumbing estimates that aren't in line with the work required. I have 3 Oakland rentals that I was going to use for future plumbing work with Big Blue and will now find a more reputable plumbing company.

Dealing with Big Blue was beyond excellent. Joaquin arrived and immediately grasped the problem and presented the most efficient, secure and economical solution. The next day, Angel and his crew arrived to patch a pipe under a six-inch slab--jackhammer the slab, braise the pipe and replace the concrete--with a minimum of noise, dust and dislocation of our routine. He left the area cleaner than it was when he arrived.

Today Joaquin came by to check the work and to present the invoice, which was very reasonable, considering the work that had to be done. In short, we couldn't be happier with the work. What ever these guys make, they deserve a raise, especially Joaquin.

Very disappointed with their communication and service. We have a Toto toilet that was running. We called Big Blue and a man came to do the repair. He replaced 1 part and said that it "might" do the trick. If not we would have to replace the whole inside part. His fix didn't work so he ordered the parts that were needed. We went for 2 weeks not hearing a word. We called and were told that the part hadn't arrived yet.

We waited another 2 weeks and again the parts weren't in yet. We're outta here. We cancelled Big Blue and called another plumber and told him what happened and he said that there is a supply place that carries all Toto parts and he would fix it this Friday for us.

Work crew did an excellent job of installing a new waste line from the sidewalk to the City main in mid-street. Communicated well and patiently answered my many questions. Arrived early each day, set up, and began days' tasks quickly. Completed new line in one day! However, were delayed in closing up waiting for City Inspector to verify pressure test.
Cleaned up nicely after closing street, sidewalk and main drain at side of house.
Nick previewed project, quotation, and anticpated start and completion dates. Did have to followup once to get a callback regarding final schedule which was a bit frustrating. Thus, the 4 star versus what might have been a five star rating. Office staff who I spoke with several times were excellent and very customer-service oriented.

When I had a leak in my vanity sink valve, I knew that I needed help pretty quickly. I found Big Blue on Yelp and spoke to Ebony, the dispatcher. She made me the first stop the next day. The plumber that came was Anthony. He was on time and very professional. He looked at my problem and assured me it was a quick fix. He educated me about why the problem was happening and what he would do to fix it.

He advised me on a couple other concerns that I had in my new condo and took the time to write up estimates for addressing those issues. He didn't make up prices on the fly - Big Blue actually has an official price book that outlines their guarantee. Solid strategy to help reassure their customers that they are working with a reputable company that has the same high standards no matter which technician arrives.