Business Details
Your Trusted Partner for Pool & Spa Services in Old Saybrook
At Pool Guy, we have dedicated ourselves to becoming a trusted name in the pool and spa industry over our 30+ years of operation. Our commitment begins with assembling a team of highly skilled professionals who share our passion for excellence and customer satisfaction. We approach every project with precision and efficiency, ensuring timely completion while maintaining open communication with our clients throughout the process. Our goal extends beyond completing a single jobwe aim to build enduring relationships by consistently delivering reliable service that meets the unique needs of each client.From routine maintenance to complex installations, our team combines technical expertise with a personalized touch to address every aspect of pool and spa care. We take pride in our ability to adapt to evolving industry standards while maintaining the core values of integrity and professionalism that have defined our business since our founding.
Services
Pool Openings
Pool Closings
Weekly Maintenance
Service Calls
Pool Clean-Ups
Highlights and features
- We have over 30 years of experience in pool and spa maintenance and repair.
- Our team consists of certified professionals with specialized expertise in pool systems.
- We complete projects efficiently while maintaining clear communication with clients.
- We prioritize long-term client relationships over one-time transactions.
- We are fully licensed and insured for residential pool services.
Services
Pool Openings
Our pool opening service includes equipment reassembly, winter cover removal, system pressurization, and initial chemical treatment. Technicians check for leaks and ensure all components function properly before adding opening chemicals. Customer responsibilities include providing power access and hose water availability.
Weekly Maintenance
This service features weekly pool vacuuming, water chemistry testing, basket cleaning, and pool brushing. We monitor water balance and address minor issues before they become major problems. Customers should notify us immediately if water clarity changes between visits.
Pool Closings
Our winterization process lowers water levels, removes equipment components, and installs antifreeze to protect plumbing lines. We secure winter covers and add closing chemicals to protect pools during off-season periods. Customers must provide access to power and hose water.
Service Calls
We diagnose and repair pool equipment issues including pumps, filters, and automation systems. Our technicians handle plumbing repairs, leak detection, and equipment replacements with a $220 minimum service call fee covering the first hour of work.
Pool Clean-Ups
This service restores pool clarity through chemical treatment, vacuuming, and filter cleaning. Technicians use flocculants to settle debris and require 24-48 hours of system downtime. Average costs range from $500 to $1,000 depending on pool condition.
Questions
What pool services do you offer?
We provide pool openings, closings, weekly maintenance, clean-ups, and equipment repair services for residential pools and spas.
How much do pool openings cost?
Pool openings start at $300 for above-ground pools and $325 for inground pools, plus chemical costs.
Do you offer weekly pool maintenance?
Yes, our weekly maintenance service includes vacuuming, water testing, and chemical balancing starting at $99 per week.
Are your technicians licensed and insured?
Yes, The Pool Guy is fully licensed with CT SP-1 certification and carries comprehensive insurance coverage.
What areas do you serve?
We primarily serve Old Saybrook and surrounding Connecticut communities for residential pool services.
Do you sell pool chemicals and supplies?
Yes, our store in Old Saybrook offers pool chemicals, equipment, and water testing services during regular business hours.
