Business Details
42 Years
experience
Emergency
services
Your Trusted Security Partner in Montgomery County, MD
Since 1984, Potomac Security Systems has provided tailored security solutions for residential and commercial properties. Founded by Jeff B., a former FCC engineer with 27 years of technical expertise, our company prioritizes customer ownership of systems without proprietary programming restrictions. We specialize in high-definition video doorbells, fire and environmental hazard protection, and home automation integration through Total Connect.Our team combines decades of industry experience with personalized service, offering 24/7 monitoring via an independent station. We serve Montgomery County, Maryland, and maintain a commitment to transparency, technical excellence, and community trust through verified reviews on platforms like Consumers' CHECKBOOK and Angie's List.
Services
Video Doorbells
Fire Protection
Home Automation
Commercial Security
24/7 Monitoring
Details
- Year established: 1984
Highlights and features
- We've provided security solutions since 1984 with engineering expertise.
- Our systems operate without proprietary programming restrictions.
- 24/7 independent monitoring protects against emergencies year-round.
- Home automation integrates with Total Connect smartphone controls.
- Montgomery County residents trust our locally-owned service legacy.
What people say
Knowledgeable technicians
Prompt emergency response
Reliable system performance
Transparent pricing
Professional installations
Services
Video Doorbells
Our high-definition video doorbells enable remote visitor monitoring with two-way audio and motion-activated recording. Systems include digital adapters for traditional doorbell chimes while providing smartphone integration through Total Connect. Commercial and residential installations receive customized placement for optimal security coverage.
Fire Protection
Security systems detect fire, carbon monoxide, and panic emergencies with immediate monitoring station alerts. Additional sensors protect against low temperatures, flooding, and medical emergencies. Commercial clients receive tailored hazard detection plans while residential systems integrate with home automation controls for comprehensive safety.
Home Automation
Total Connect integration enables smartphone-based door locking, light control, and IP camera monitoring. Systems support two-way voice communication with remote access to security features. Both residential and commercial clients benefit from customizable automation protocols that enhance security and energy efficiency across Montgomery County properties.
Commercial Security
We install and maintain security solutions for commercial properties with scalable fire, intrusion, and environmental monitoring. Systems avoid proprietary programming to ensure client ownership and future flexibility. Businesses receive 24/7 independent monitoring with customized sensor placement and integration options for existing building management systems across Montgomery County.
24/7 Monitoring
Independent monitoring stations provide year-round emergency response for fire, intrusion, and environmental hazards. Residential and commercial systems automatically alert professionals during critical events while allowing client-controlled access to monitoring preferences. Montgomery County clients receive uninterrupted service with no proprietary programming limitations affecting system functionality.
People
Jeffrey B. Young
Founder
With 27 years at the FCC and an electrical engineering degree, Jeffrey founded Potomac Security Systems in 1984. He provides technical expertise for estimates and installations while maintaining the company's engineering-driven approach to security solutions.
Norma Young
Operations Manager
Norma manages scheduling and business operations with a background in nursing and business administration. She serves as a primary contact for service questions while ensuring smooth day-to-day operations since joining the company's full-time team.
Jeffrey O. Young
Installation Technician
As lead technician, Jeffrey handles installations and repairs with communications expertise. He provides on-site technical support while maintaining customer-friendly service during system setup and maintenance visits across Montgomery County properties.
Russell Richardson
Billing Coordinator
Russell manages billing and online payment systems with computer science expertise. He ensures transparent financial operations while providing technical support for payment processing and account management solutions since joining the team.
Questions
What security systems do you install?
We install video doorbells, fire protection systems, environmental hazard monitors, and home automation with 24/7 independent monitoring for residential and commercial properties.
Do you support commercial properties?
Yes, 5% of our installations serve commercial clients with customized security plans including fire detection, intrusion monitoring, and business-specific automation controls.
How does home automation work?
Our systems integrate with Total Connect® for smartphone-controlled locks, lights, and IP cameras while supporting two-way voice communication and remote system access.
Are systems monitored 24/7?
Yes, all systems connect to an independent monitoring station that provides year-round emergency response for fire, intrusion, and environmental hazards.
What areas do you serve?
We primarily serve Montgomery County, Maryland with security system installations and maintenance services for both residential and commercial properties.
