Business Details
31 Years
experience
Emergency
services
Trusted Appliance Repair and Parts Service in St. James, NY
Total Appliance Group was founded 30 years ago with a commitment to appliance repair and sustainability. Over decades, we expanded from small appliances to electronics, microwaves, and commercial equipment while maintaining our core mission: repairing rather than replacing. As the first authorized Pacojet service center in the U.S., we stock all parts for same-day or next-day repairs, minimizing downtime for clients. Our commercial division serves restaurants across Long Island, Manhattan, and Westchester, offering factory-trained technicians and genuine parts. We prioritize fair pricing, quick turnaround times, and customer education to empower informed repair decisions.With a physical location in St. James, NY, and a growing online presence, we combine traditional service with modern accessibility. Our teams expertise spans decades, ensuring complex repairs for vacuums, kitchen appliances, and power tools are executed flawlessly. We advocate for environmental responsibility by extending appliance lifespans, reducing landfill waste, and promoting cost-effective solutions. Clients trust us for transparent communication, from diagnosing issues over the phone to providing detailed repair estimates. Whether you need a single part or full equipment servicing, our dedication to quality and customer satisfaction remains unwavering.
Services
Appliance Repair
Pacojet Servicing
Commercial Equipment Repair
Vacuum Sales
Parts Sales
Details
- Year established: 1995
Highlights and features
- 30 years of appliance repair expertise since 1995
- Factory-trained Pacojet technicians with full parts inventory
- Same-day/next-day repair turnaround for critical equipment
- Serves Long Island, Manhattan, and Westchester commercial clients
- Transparent pricing with no hidden fees
What people say
Excellent service
Quick repairs
Knowledgeable technicians
Helpful phone support
Genuine parts
Services
Appliance Repair
We repair household and commercial appliances including vacuums, kitchen equipment, and power tools. Our technicians handle brands like Pacojet, Riccar, and Oster with factory-trained expertise. Clients receive clear diagnostics and cost estimates before any work begins.
Pacojet Servicing
As the first U.S. authorized Pacojet service center, we offer 24-hour turnaround for repairs. We stock all genuine parts and provide maintenance programs to ensure kitchen equipment reliability for restaurants and commercial clients.
Parts Sales
We sell genuine replacement parts for appliances including blades, motors, and vacuum components. Our inventory covers legacy models and modern equipment, with online ordering and phone support for part identification assistance.
Commercial Repair
We service commercial kitchen equipment and vacuums for restaurants and businesses across Long Island. Our team performs on-site repairs for large appliances and offers maintenance contracts to minimize operational downtime.
Vacuum Sales
We retail Miele, Riccar, and Simplicity vacuums with accessories and replacement parts. Our staff provides product recommendations based on cleaning needs and offers repair services to maintain optimal vacuum performance.
People
Scott
Owner/Technician
Scott leads repair operations with 25+ years of experience in appliance diagnostics. He specializes in Pacojet servicing and provides direct customer support for complex repairs, ensuring clear communication and rapid solutions.
Questions
What types of appliances do you repair?
We repair vacuums, kitchen appliances (including Pacojet), power tools, and commercial equipment. We don't service TVs or audio equipment.
Do you offer same-day repairs?
Yes, most Pacojet repairs complete within 3 days. We offer overnight service for critical equipment with prior arrangement.
Can I buy parts without repair service?
Yes, we sell genuine replacement parts for most appliances. Our staff assists with part identification via phone or online.
What areas do you serve?
We service Long Island commercial clients and offer repair consultations for Manhattan and Westchester locations.
How much do repairs cost?
Costs vary by equipment type. We provide upfront estimates after diagnostics. Commercial service rates depend on equipment complexity.
Are you an authorized service center?
Yes, we're the first authorized Pacojet service center in the U.S. with factory-trained technicians and genuine parts inventory.
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