Business Details
50+ Years
experience
Emergency
services
Expert Appliance Repair in Urbandale, IA
Westside Appliance Repair has been serving the Des Moines metro area since 1941, providing expert appliance repair services to residents in Ankeny, Indianola, Osceola, Newton, and Ames. With the largest team of appliance technicians in Central Iowa, we prioritize timely service and technical expertise, ensuring your appliances are repaired efficiently and effectively. Our technicians average over 16 years of experience, and we offer online scheduling for added convenience.As a family-owned business, we are committed to building lifelong customer relationships through exceptional service and technical proficiency. We pride ourselves on maintaining a guest mentality during in-home visits, ensuring property protection and professionalism. Our dedication to safety, quality, and customer satisfaction has earned us recognition as Iowa's Only Whirlpool Factory Certified Care Center and multiple industry awards.
Services
Appliance Repair
Dryer Vent Cleaning
Gas Fireplace Maintenance
Parts Sales
VIP Program
Annual Maintenance Packages
Details
- Year established: 1941
Highlights and features
- We employ technicians with over 16 years of average experience.
- We guarantee same-day service appointments when needed.
- We stock over 4,000 appliance parts for immediate solutions.
- We provide a 30-day warranty on all repair services.
- We conduct background checks and drug testing for all technicians.
Associations and certifications
- Whirlpool Factory Certified Care Center
What people say
Prompt service
Knowledgeable technicians
Fair pricing
Professional demeanor
Effective repairs
Services
Appliance Repair
Westside provides factory-trained repair services for major home appliances including refrigerators, washers, and ovens. Our technicians, averaging 16+ years of experience, offer same-day service and a 30-day repair warranty. We specialize in Whirlpool-certified repairs and maintain a 98% first-visit completion rate.
Dryer Vent Cleaning
Our dryer vent cleaning service removes lint buildup to prevent fire hazards and improve efficiency. Technicians use specialized tools to clean vents from appliance to exterior, reducing drying times by up to 30%. Annual maintenance recommended for optimal safety and performance.
Gas Fireplace Maintenance
We offer comprehensive gas fireplace inspections and cleanings to ensure safe operation. Services include pilot light adjustment, gas leak detection, and glass cleaning. Our technicians service all major brands and offer smart fireplace starter installations for remote control functionality.
Parts Sales
Westside stocks over 4,000 appliance parts for immediate purchase, including rare components for older models. Our inventory includes Whirlpool OEM parts and accessories like water filters and touch-up paints. DIY customers receive expert guidance for proper part selection.
Maintenance Packages
Our annual maintenance programs combine dryer vent cleaning, refrigerator coil cleaning, and fireplace servicing to extend appliance lifespan. Packages include priority scheduling and discounted pricing, with options for basic to premium service levels.
Questions
Do you offer emergency appliance repair services?
Yes, we provide 24/7 emergency repair services for critical appliance failures with technicians available for same-day appointments.
Are your technicians certified?
All technicians are factory-trained with Whirlpool certification, and undergo regular skills assessments to maintain technical proficiency.
What areas do you service?
We serve Des Moines metro area including Ankeny, Indianola, Newton, Osceola, and Ames, with same-day service available across our coverage zone.
Do you sell appliance parts?
Yes, we maintain Iowa's largest inventory of appliance parts with over 4,000 components in stock for immediate purchase.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all repair services and parts purchases at our Urbandale location.
Do you offer maintenance contracts?
Yes, our annual maintenance packages include dryer vent cleaning, refrigerator coil service, and fireplace maintenance with priority scheduling benefits.
Reviews (2)
Nathan Skeries
Mar 01, 2018
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Would not recommend Westside Appliance Repair. Had service call for my Frigidaire Freezer. After the $110 service call fee, recommended repair was $1500. After some more research, I got a second opinion, he came for service call, fixed my freezer, and was out the door for just $414. That's $1200 cheaper to get it back up and running. Be cautious of their quotes and I would get a second opinion for sure! Would not recommend them to anyone nor use them again. Very disappointed, and will notify the company that referred them to me as well.
Brian Connelly
Sep 29, 2017
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Wonderful service company! Absolutely recommend to anyone needing a gas fireplace cleaning! Amazing! Local Family Owned and Operated! Thank you Westside Appliance Repair!
