Business Details
38 Years
experience
Trusted Vacuum & Sewing Solutions in Des Moines
Since 1988, University Vacuum & Sewing has built a reputation as a trusted provider of vacuum and sewing solutions in Des Moines. Our team brings over 90 years of combined experience, offering expert product knowledge and repair services. We prioritize customer education, ensuring informed decisions without pressure sales. As a family-owned business, we emphasize reliability, quality products like Riccar and Sebo vacuums, and personalized service.Our commitment to industry education through annual trade associations keeps us at the forefront of innovation. With three skilled technicians and a focus on eco-friendly home care products, we deliver comprehensive cleaning solutions tailored to individual needs.
Services
Vacuum Sales
Sewing Machine Sales
Vacuum Repair
Sewing Machine Repair
Home Care Products
Central Vacuums
Commercial Vacuums
Long Arm Quilting
Carpet Cleaning
Appliance Repair
Details
- Year established: 1988
Highlights and features
- We offer 35+ years of vacuum and sewing industry expertise
- Our team includes certified technicians with 90+ combined years of experience
- We provide honest product recommendations without pressure sales
- We carry top brands like Riccar and Sebo with expert repair support
- We maintain 100% satisfaction guarantee on Fred's Fine Cleaning products
What people say
Knowledgeable staff
Quick turnaround
Quality products
No pressure sales
Expert repairs
Services
Vacuum Sales
We offer a comprehensive selection of high-quality vacuum cleaners including Riccar and Sebo brands. Our knowledgeable staff provides expert guidance to help customers choose the right machine for their specific flooring needs. With options for hardwood, tile, and carpeted surfaces, we ensure optimal cleaning performance for every home environment.
Sewing Machine Repair
Our certified technicians provide expert sewing machine repair services for all major brands. With over 10 years of specialized experience, we diagnose and fix mechanical issues efficiently. We maintain original equipment manufacturer standards while offering competitive pricing and quick turnaround times for both residential and commercial clients.
Home Care Products
We supply eco-friendly cleaning solutions including Fred's Fine Cleaning Center products. Our inventory features odor eliminators, surface cleaners, and specialized formulas for stone, wood, and stainless steel surfaces. All products come with manufacturer guarantees and usage guidance from our trained staff to ensure proper application and safety.
Commercial Vacuums
We provide heavy-duty commercial vacuum systems designed for business environments. Our selection includes durable models suitable for office spaces, retail locations, and industrial facilities. We offer product demonstrations and maintenance advice to ensure optimal performance for high-traffic cleaning requirements.
Long Arm Quilting
Our computerized edge-to-edge quilting service caters to sewing enthusiasts. Using Janome Longarm equipment, we provide precise stitching patterns for quilt projects. This specialized service includes consultation on fabric preparation and pattern selection to achieve professional-quality results for custom quilting projects.
People
Denise Rairdin
Co-Owner & Store Manager
With over 30 years in the industry, Denise manages product inventory and accounting operations. She combines technical repair skills with customer service expertise, specializing in matching customers with appropriate vacuum solutions while maintaining family sewing traditions.
David Rairdin
Co-Owner
A certified vacuum technician since 1988, David specializes in equipment diagnostics and repair. He oversees sales operations and customer education initiatives, leveraging his technical expertise to ensure proper product usage and maintenance practices for residential customers.
Eric D
Technician & Sales
Since joining in 2015, Eric has become expert in Shark brand products and customer education. He provides technical support for vacuum repairs while offering product demonstrations, combining technical knowledge with approachable service to enhance customer experience.
Eric S
Sewing Machine Technician
With 18 years of experience, Eric specializes in sewing machine maintenance and repair. He services multiple brands while supporting quilting enthusiasts, applying technical expertise to both mechanical repairs and creative project consultations for sewing customers.
Emily Rairdin
Store Owner Apprentice
Third-generation team member Emily handles website updates and technical sales. She operates the Janome Longarm quilting system while managing inventory systems, bridging traditional sewing expertise with modern business operations for the next generation.
Questions
What vacuum brands do you carry?
We specialize in Riccar and Sebo vacuum brands, offering full product lines with expert support for both residential and commercial models.
Do you repair all vacuum brands?
Yes, our certified technicians service all major brands including Dyson, Bissell, Hoover, and Shark with warranty-compliant repairs.
What sewing machine services are available?
We offer Janome sewing machine sales, computerized long-arm quilting services, and repairs for all major brands with expert technical support.
Are eco-friendly cleaning products available?
Yes, we carry Fred's Fine Cleaning Center products including biodegradable solutions for all surfaces with odor elimination guarantees.
What are your business hours?
We're open Monday-Thursday 9am-5:30pm, Saturday 9am-2pm, closed Sunday. Emergency service available during business hours.
Do you offer price matching?
We guarantee competitive pricing on all inventory with price match consideration for identical in-stock items from local competitors.
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