Business Details
50+ Years
experience
Trusted Appliance Repair Services in Northern Illinois
Ted's Appliance has been serving Northern Illinois since 1971 with reliable appliance repair solutions. Our locally owned and operated business takes pride in delivering quality workmanship that has earned us a 70% repeat and referral rate over decades. Specializing in residential appliance service, we repair all major brands including refrigerators, washers, dryers, ranges, wall ovens, cooktops, dishwashers, compactors, disposals, microwaves, and freezers. Our technicians guarantee first-time fixes through comprehensive diagnostics and manufacturer-backed parts warranties ranging from 90 to 365 days. With service guarantees extending 60 days post-repair, we maintain strict standards for both technical expertise and customer satisfaction.Our team of certified professionals, including owner Sean Hehir and technicians Robert Gosa, Josh Meinert, Bret Sadewater, and Tom Dace, operates from our Cherry Valley headquarters. We maintain transparent communication through detailed service explanations and written estimates before any work begins. Our commitment to excellence has made us a trusted name in appliance repair across Rockford, Belvidere, Roscoe, Oregon, Freeport, and surrounding communities. We operate Monday through Friday from 8:00 AM to 4:00 PM, with after-hours message capabilities for urgent service needs.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Oven Repair
Dishwasher Service
Microwave Repair
Freezer Repair
Cooktop Repair
Disposal Repair
Compactor Repair
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of appliance repair experience since 1971
- Our locally owned business maintains 70% repeat customer satisfaction
- We guarantee first-time repairs with 60-day service warranties
- Our technicians use manufacturer-certified parts with 90-365 day warranties
- We service all major appliance brands across Northern Illinois
What people say
Quality work
Reliable technicians
Great customer service
Long-term solutions
Prompt service
Services
Refrigerator Repair
Our technicians diagnose and repair all refrigerator makes and models, addressing cooling issues, compressor failures, and ice maker malfunctions. We use manufacturer-certified parts with extended warranties to ensure lasting solutions. Our specialized diagnostics identify root causes for efficient, first-time fixes.
Washer Repair
We repair front-load and top-load washing machines, resolving drainage problems, spin cycle failures, and electronic control issues. Our service includes belt replacements, motor diagnostics, and water inlet valve repairs using genuine manufacturer parts with warranty protection.
Dryer Repair
Our team addresses heating element failures, drum malfunctions, and ventilation issues in gas and electric dryers. We perform safety checks for lint buildup while replacing faulty thermostats and moisture sensors to restore optimal drying performance.
Oven Repair
We service electric and gas ranges, wall ovens, and cooktops, fixing temperature calibration issues, igniter failures, and burner malfunctions. Our repairs include safety testing for gas leaks and electrical component replacements meeting factory specifications.
Dishwasher Service
Our technicians resolve drainage problems, motor failures, and spray arm issues in residential dishwashers. We replace faulty door seals, clean clogged filters, and repair detergent dispenser mechanisms to ensure proper cleaning performance.
People
Sean Hehir
Owner
With decades of hands-on experience, Sean Hehir leads our team of certified technicians. He ensures every repair meets our strict quality standards while maintaining personal oversight of complex service calls.
Robert Gosa
Lead Technician
Certified appliance specialist with 20+ years of experience repairing all major brands. Focuses on precise diagnostics and durable repairs for kitchen and laundry equipment.
Josh Meinert
Senior Technician
Specializes in modern appliance electronics and computerized control systems. Provides expert troubleshooting for high-end models with digital interfaces and smart technology.
Bret Sadewater
Service Technician
Experienced in both traditional and contemporary appliance models. Focuses on customer education about maintenance practices to extend equipment lifespan between service visits.
Tom Dace
Appliance Technician
Handles routine maintenance and emergency repairs with equal proficiency. Maintains inventory knowledge of common replacement parts for quick service completion.
Questions
What areas do you service?
We serve Northern Illinois including Rockford, Belvidere, Roscoe, Oregon, Freeport, Winnebago, Rochelle, and surrounding communities.
What appliances do you repair?
We repair all major home appliances including refrigerators, washers, dryers, ranges, ovens, cooktops, dishwashers, microwaves, and freezers.
Do you offer warranty on repairs?
Yes, all replaced parts carry 90-365 day manufacturer warranties, and our service calls are guaranteed for 60 days post-repair.
Are emergency services available?
We operate Monday-Friday 8am-4pm with after-hours message capabilities, but do not offer weekend or emergency service.
How experienced are your technicians?
Our team includes certified professionals with combined decades of experience, maintaining 70% repeat customer satisfaction since 1971.
What payment methods do you accept?
We accept cash, checks, and major credit cards for completed repair services.
