Business Details
17 Years
experience
Expert Appliance Repair Services in Stoughton
Stoughton Appliance Repair has been serving customers since 2009, delivering reliable appliance repair solutions. As the owner and lead technician, I bring decades of hands-on experience, including factory training on major brands like Whirlpool, LG, and Samsung. Our team combines technical expertise with certifications in refrigerant handling and circuit board repair to address diverse appliance issues. We prioritize transparency, offering a 90-day guarantee covering parts and labor. Our commitment to competitive pricing ensures customers receive value through comparisons with national pricing standards.By maintaining flexible scheduling and emphasizing clear communication, we aim to minimize disruptions to our clients' routines. The business operates with a focus on technical precision, ethical service delivery, and long-term customer relationships. Our approach includes thorough diagnostics, detailed repair estimates, and options for self-service or third-party collaboration. This philosophy has established us as a trusted local resource for residential and commercial appliance maintenance.
Services
Appliance Repair
Circuit Board Repair
Refrigerant Service
Commercial Refrigeration Repair
Small Appliance Drop-off Service
Details
- Year established: 2009
Highlights and features
- 15 years of local appliance repair experience since 2009
- Factory-trained technicians for major appliance brands
- 90-day comprehensive parts and labor guarantee
- Price comparisons with national repair pricing standards
- Certified expertise in circuit board and refrigerant systems
Associations and certifications
- EPA Certified Universal Refrigerant Handlers
Services
Appliance Repair
We repair all major household appliances including washers, dryers, refrigerators, and ovens. Our technicians use factory-trained methods and diagnostic tools to identify issues with precision. Every repair includes a 90-day guarantee covering both parts and labor, ensuring long-lasting solutions for residential and commercial clients.
Circuit Board Repair
Specialized electronics repair services for appliance control boards. Our EPA-certified technicians diagnose and fix circuitry issues using advanced testing equipment. This service extends appliance lifespan while avoiding costly replacements, with repairs completed on-site or through our drop-off service for smaller units.
Refrigerant Service
Comprehensive refrigerant handling for cooling appliances. We perform leak detection, recharge systems using EPA-approved methods, and repair compressors. Our certified technicians ensure proper refrigerant levels while complying with environmental regulations, maintaining optimal performance for refrigerators and freezers.
Commercial Refrigeration Repair
Dedicated repair solutions for business refrigeration equipment. Our team handles walk-in coolers, display cases, and industrial units with specialized diagnostic tools. We minimize downtime through rapid response and prioritize energy-efficient repairs to reduce operating costs for restaurants and retail businesses.
Small Appliance Drop-off Service
Convenient repair option for countertop appliances like microwaves and coffee makers. Customers can drop off units at our Stoughton facility for prompt diagnostics and repairs. This service combines affordability with quick turnaround times, utilizing our full inventory of replacement parts and specialized repair equipment.
People
Joe
Owner & Lead Technician
With over 15 years of experience since 2009, Joe provides expert appliance repair services. He holds certifications in refrigerant handling and circuit board repair, combining factory training with practical expertise to deliver reliable solutions for residential and commercial clients.
Becky
Accounting and Phones
Becky manages financial operations and customer communications for Stoughton Appliance Repair. Her organizational skills ensure efficient service scheduling and accurate billing processes, supporting the company's commitment to customer satisfaction through administrative excellence.
Daisy
Technical Intern
Daisy supports technical operations as a trainee technician. She assists with tool management and equipment preparation, gaining hands-on experience in appliance diagnostics and repair procedures under the supervision of senior technicians.
Daphne
Customer Relations
Daphne handles client interactions and service coordination. Her role focuses on ensuring clear communication between customers and technicians, maintaining the company's standards for responsive and personalized service delivery.
Danica
Trainee
Danica is currently learning appliance repair techniques through on-the-job training. She works alongside experienced technicians to develop diagnostic skills and repair capabilities, preparing for full certification in future service operations.
Questions
What areas do you service?
We primarily serve Stoughton, WI and surrounding areas. For locations outside our standard range, we may schedule service when multiple appointments can be grouped efficiently.
Do you offer price guarantees?
Yes, we compare our quoted prices to national standards and charge the lower of the two, ensuring you never overpay for appliance repairs.
Are emergency services available?
While we maintain regular business hours, we prioritize urgent cases within our standard operating schedule to address critical appliance failures promptly.
What payment methods do you accept?
We accept major credit cards and cash payments. Payment arrangements can be discussed during service scheduling to ensure clear transaction processes.
Do repairs include warranties?
All repairs come with our 90-day Appliance-Reliance Guarantee covering both parts and labor, providing confidence in the quality of our repair workmanship.
Can I schedule service online?
While we recommend phone contact for fastest service, you can reach us through our website contact form for appointment requests and general inquiries.
