Business Details
20 Years
experience
Emergency
services
Your Trusted Water Heater Experts in Concord
Water Heaters Masters, established in 2006, is a family-owned business dedicated to providing exceptional water heater solutions. With decades of combined experience, our team specializes in tankless, high-efficiency, and standard water heater installations and repairs. Recognized with the Angies List Super Service Award and Diamond Certified status, we prioritize customer satisfaction through competitive pricing, same-day service, and free written estimates.Serving residential and commercial clients across the Bay Area, we guarantee quality workmanship and use only contractor-grade parts. Our reputation, built on over 460 five-star reviews, reflects our commitment to reliability, transparency, and community-focused service.
Services
Tankless Water Heaters
High-Efficiency Installations
Standard Repairs
Re-circulation Pumps
Water Softeners
Details
- Year established: 2006
Highlights and features
- We guarantee same-day service with no extra weekend charges.
- Our team holds Diamond Certified and Angies List Super Service recognition.
- Free written estimates with no trip charge for all services.
- We use contractor-grade parts from trusted brands like Noritz and A.O. Smith.
- Over 460 five-star reviews validate our commitment to customer satisfaction.
Associations and certifications
- Diamond Certified
- Angies List Super Service Award
What people say
Painless process
Prompt and efficient
No hidden fees
Great communication
Professional and polite
Services
Tankless Water Heater Installation
Tankless water heaters provide endless hot water while using 30-40% less energy than traditional models. Ideal for homes and businesses, these systems save space, reduce utility costs, and last up to three times longer. Our certified technicians ensure seamless installation with brands like Noritz and Rinnai, prioritizing energy efficiency and durability for long-term savings.
High-Efficiency Repairs
High-efficiency water heaters require specialized care to maintain optimal performance. Our team repairs gas condensing, electric heat pump, and tankless systems, ensuring compliance with NAECA standards. We use contractor-grade parts to extend lifespan and improve energy savings, backed by a 20-year warranty for select models.
Standard Water Heater Replacement
For conventional water heater needs, we offer reliable repair and replacement services. Our technicians diagnose issues like leaks, sediment buildup, and thermostat failures, providing cost-effective solutions. We install durable, code-compliant units with free haul-away of old tanks, ensuring minimal downtime for residential and commercial clients.
Re-circulation Pump Installation
Re-circulation pumps reduce water waste and deliver instant hot water to fixtures. We install Grundfos and Armstrong systems with isolation valves for efficiency. Ideal for large homes or drought-prone areas, these systems cut wait time and lower utility bills while maintaining consistent water pressure throughout your property.
Earthquake Safety Bracing
Californias seismic risks demand secure water heater installations. We provide earthquake bracing and seismic gas shutoff valves to prevent gas leaks and fire hazards. Our code-compliant solutions protect homes and businesses by stabilizing units and automatically cutting gas supply during tremors, ensuring safety without compromising functionality.
People
Alex Diaz
Co-Owner
Co-founded Water Heaters Masters after 20 years in Californias plumbing industry. Born in Puerto Rico, he brings technical expertise and customer-focused values, growing the business with partner Matthew Hechim while mentoring his childrens athletic pursuits.
Matthew Hechim
Co-Owner
Bay Area native with 30+ years in plumbing-construction. Co-founded the company to prioritize simplicity and client satisfaction. Leads technical operations and community initiatives, balancing family values with a passion for problem-solving in water heater innovation.
Questions
What services does Water Heaters Masters offer?
We specialize in tankless, high-efficiency, and standard water heater installations, repairs, and maintenance. Additional services include re-circulation pumps, water softeners, and earthquake safety bracing.
Do you provide emergency services?
Yes, we offer emergency water heater repairs and 24/7 support for urgent issues like leaks or gas line concerns.
What areas do you serve?
We serve Concord, Oakland, Sacramento, San Jose, and surrounding Bay Area communities for residential and commercial water heater needs.
Are financing options available?
Currently, we do not offer financing but provide competitive pricing and discounts for seniors, military personnel, and promotions.
How long does installation take?
Most water heater installations are completed in one day, with same-day service available for repairs and replacements.
What warranties do you offer?
We provide a 20-year warranty on select high-efficiency models and guarantee all workmanship for customer satisfaction.
