Business Details
16 Years
experience
Emergency
services
Trusted Disaster Restoration Services in Lee's Summit, MO
Midwest Comfort Homes was founded on a deeply personal mission to support families recovering from disasters. With over 15 years of experience in the restoration industry, our team specializes in guiding clients through the complex process of repairing homes and businesses damaged by fire, storms, water, and mold. We prioritize transparency, empathy, and expertise, ensuring seamless coordination with insurance providers and mitigation companies. Our Class A licensed contractors combine advanced engineering knowledge with a commitment to treating every client's situation as if it were our own.Headquartered in Lee's Summit, Missouri, we serve the Kansas City metro area and Jackson County, Kansas, offering both emergency restoration and comprehensive remodeling services. Our A+ Better Business Bureau rating and 5-star Google reviews reflect our dedication to restoring not just properties, but also our clients' peace of mind during life's most challenging moments.
Services
Roof Damage Restoration
Fire & Smoke Restoration
Storm Damage Repair
Water & Sewage Cleanup
Kitchen Remodeling
Bathroom Remodeling
Full Home Renovation
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of disaster restoration expertise with Class A licensing
- Our team provides personalized insurance coordination and transparent communication
- A+ Better Business Bureau rating with verified client satisfaction
- Emergency mitigation services available for urgent water and fire damage
- Locally owned serving Kansas City metro and Jackson County, Kansas
Associations and certifications
- Better Business Bureau
What people say
Top notch staff
Exceeded expectations
Excellent work
Thorough estimate
Patient communication
Services
Fire & Smoke Restoration
Our fire and smoke restoration specialists provide comprehensive recovery solutions for residential and commercial properties. We handle complete content cleaning, structural repairs, and odor elimination while coordinating with insurance providers. Our licensed team prioritizes safety and efficiency, using advanced equipment to restore properties to pre-loss conditions. Clients benefit from our transparent process and empathetic support during recovery.
Storm Damage Repair
We specialize in repairing damage from wind, hail, and severe weather events. Services include roof replacement, window repair, tree debris removal, and structural stabilization. Our rapid response team works directly with insurance companies to expedite claims processing. Clients receive detailed assessments and durable repairs that meet local building codes and enhance property resilience against future storms.
Water & Sewage Cleanup
Emergency water and sewage mitigation services include extraction, drying, mold remediation, and structural repairs. Our certified technicians use industrial-grade equipment to handle residential and commercial emergencies. We coordinate insurance claims while ensuring safe, hygienic restoration. Clients receive 24/7 emergency availability and comprehensive solutions to prevent long-term moisture issues.
Kitchen Remodeling
Our kitchen remodeling services combine functional design with premium craftsmanship. We offer layout optimization, cabinetry installation, countertop replacement, and appliance integration. As Class A contractors, we ensure code-compliant electrical and plumbing work. Clients benefit from personalized design consultations and project management that minimizes disruption to daily life.
Bathroom Remodeling
We deliver complete bathroom transformations including fixture replacement, tiling, plumbing upgrades, and accessibility modifications. Our team handles projects from minor updates to full-scale renovations. Clients receive expert design guidance and durable materials selection while maintaining strict project timelines. All work meets local building codes and enhances property value.
People
Travis Thonen
CEO & Founder
With 15+ years in disaster restoration, Travis founded Midwest Comfort Homes after personal childhood trauma from a house fire. He pioneered client-centered practices that prioritize empathy over pressure, earning industry recognition including the SB&TDC's 25 Under 25 award.
Jillian Mitchell
Operations Manager
Jillian oversees billing operations and project logistics, ensuring seamless back-office support. Her organizational expertise maintains efficient workflow coordination while balancing client communication needs. She brings eight years of construction industry management experience to our team.
Mike Thomas
Estimator
As lead estimator, Mike applies his 12-year construction background to develop accurate project scopes. His proactive scheduling approach reduces delays through strategic resource allocation. He specializes in translating complex restoration needs into clear client proposals.
Travis Whetstone
Field Operations Manager
Travis manages on-site operations with expertise spanning drywall, plumbing, and electrical systems. His hands-on leadership ensures quality control across all trades. With 18 years in residential and commercial construction, he guarantees technical precision in every restoration project.
Austin Graham
Lead Project Manager
Austin oversees complete restoration cycles from initial assessment to final walkthrough. His decade of construction experience covers water, fire, and mold remediation. He specializes in guiding clients through emotional recovery while maintaining strict project timelines and budget parameters.
Questions
Can I choose Midwest Comfort Homes even if my insurance recommends other contractors?
Yes, policyholders always have the right to select their preferred contractor regardless of insurance company recommendations.
Do you handle both emergency restoration and remodeling projects?
We specialize in disaster restoration and offer comprehensive remodeling services including kitchens, bathrooms, and full home renovations.
How quickly can you respond to emergency damage situations?
Our emergency team typically responds within 2 hours of initial contact to begin mitigation and assessment processes.
Are your contractors licensed and insured?
We maintain Class A contractor licensing with full liability insurance and workers' compensation coverage for all projects.
What areas do you serve for restoration and remodeling?
We serve the Kansas City metropolitan area and Jackson County, Kansas for both residential and commercial projects.
How do you handle insurance claim coordination?
Our team directly communicates with insurance providers to verify coverage details and submit required documentation throughout the restoration process.
Reviews (2)
Angie Hirst Evans
May 03, 2018
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These guys are amazing! Helped us get repairs done to get our home sold, then they came and did alterations to the new home for us. After we had a pipe burst and flood our basement, they walked us through the entire process of putting our home back together, even better than it was before! Amazing to work with, we highly recommend them!
Zondi Krehbiel ReeceNichols
Oct 11, 2017
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Highly recommended. There were times when I wondered if they had other clients because they just seemed to be there in person whenever we needed them and we live far away from the city. Travis was really cool to work with. Very patient and all his sub contractors were so friendly and just down to earth nice people. Great attention to detail, great recommendations and extremely fast. And if you are dealing with these large greedy insurance companies, MCH, LLC definitely has your back. They will fight for you. We were lucky to pick them
