Business Details
38 Years
experience
Emergency
services
Trusted Water Damage Restoration & Cleaning Services in Portland & Vancouver
Benchmark Restoration & Cleaning has served Portland Metro and SW Washington since 1988, delivering expert restoration and cleaning services with over 35 years of industry experience. Our IICRC-certified team specializes in water damage restoration, mold remediation, and carpet cleaning, utilizing eco-friendly Soilguard technology to ensure safe, sustainable solutions. We prioritize rapid 24/7 emergency response, completing water damage mitigation within 72 hours on average to minimize secondary damage. Our in-house technicians undergo rigorous training and hold proper licensing, insurance, and background checks to guarantee professional service.We maintain transparency through an 8-step process that includes personalized site inspections, customized service plans, and post-service support. As a locally owned business, we emphasize preventative maintenance to extend home asset lifespans, offering a Healthy Home Membership with discounted biannual cleans. Our commitment to quality is evidenced by Angie's List Super Service Awards and a 100% 30-day service guarantee, ensuring client satisfaction through measurable outcomes like improved indoor air quality and reduced repair costs.
Services
Water Damage Restoration
Carpet Cleaning
Mold Remediation
Air Duct Cleaning
Area Rug Cleaning
Dryer Vent Cleaning
Pet Odor Removal
Pressure Washing
Sewage Cleanup
Insurance Claim Assistance
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in water damage restoration and cleaning
- Our team consists of certified experts with extensive experience
- We provide 24/7 emergency water extraction and structural drying
- Our eco-friendly Soilguard technology protects your home's safety
- We offer a 100% 30-day service guarantee
Associations and certifications
- IICRC
What people say
Great job and very happy
Very thorough inspection
Trustworthy business with values
10/10 would hire again
Consistently great service
Services
Water Damage Restoration
Our IICRC-certified technicians respond within 65 minutes to water emergencies, using industrial pumps and dehumidifiers to extract water and prevent mold growth. We repair damage from burst pipes, roof leaks, and groundwater floods, restoring homes to pre-damage condition while working with insurance providers for seamless claims processing.
Carpet Cleaning
We employ truck-mounted extraction systems and eco-friendly cleaning solutions to remove stains, odors, and allergens from carpets and area rugs. Our technicians address pet odors, bleach spots, and general wear while providing protective treatments to extend carpet lifespan and maintain indoor air quality.
Mold Remediation
Our team identifies and eliminates mold growth within 24-48 hours of water damage using non-toxic Soilguard technology. We implement containment barriers to prevent spore spread, remove affected materials, and apply antimicrobial treatments to inhibit regrowth in residential and commercial properties.
Air Duct Cleaning
We remove contaminants from heating and cooling systems using specialized brushes and HEPA-filtered vacuums. This service improves indoor air quality by eliminating dust, allergens, and microbial growth from ductwork while maintaining system efficiency through thorough vent cleaning.
Pet Odor Removal
Our technicians use enzymatic cleaners and ozone treatments to break down organic odor sources in carpets, upholstery, and HVAC systems. This service targets pet urine, feces, and dander residues, providing long-term odor elimination rather than temporary masking solutions.
People
Adam Vermilyea
Owner
Pacific Northwest native with 35+ years in the restoration industry, leading Benchmark through pandemic challenges while maintaining community focus. Prioritizes family values and team development.
Carrie Vermilyea
Owner
Co-owner supporting family-oriented business operations in LaCenter, WA. Contributes to balancing secular, spiritual, and family responsibilities while maintaining business growth.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration with 65-minute response times for burst pipes, floods, and storm damage in Portland and Vancouver areas.
How long does carpet cleaning take?
Residential carpet cleaning typically requires 1.5-3.5 hours depending on home size and carpet condition, using truck-mounted extraction equipment.
Do you work with insurance companies?
Yes, we assist with insurance claims documentation and communication, having worked with Farmers Insurance and other major providers for fair compensation.
What certifications do you hold?
We maintain IICRC certification and have received Angie's List Super Service Awards for excellence in restoration and cleaning services.
How can I prevent mold growth after water damage?
Our technicians complete water extraction and structural drying within 72 hours while applying antimicrobial treatments to inhibit mold growth during restoration.
What payment methods do you accept?
We accept major credit cards and offer online payment options through our secure checkout system for all restoration and cleaning services.
