Business Details
38 Years
experience
Emergency
services
Trusted Water Damage Restoration & Cleaning Services in Portland and Vancouver
Benchmark Restoration has served Portland Metro and SW Washington for over 35 years, delivering expert restoration and cleaning services with a commitment to creating cleaner, healthier homes. Our IICRC-certified team specializes in water damage restoration, mold remediation, and carpet cleaning, utilizing advanced equipment and eco-friendly Soilguard technology. With 24/7 emergency response capabilities, we prioritize rapid mitigation to prevent secondary damage, ensuring minimal disruption to our clients' lives.Our family-owned business maintains transparency through an 8-step process, from initial assessment to post-service support, backed by a 30-day service guarantee. Recognized with Angie's List Super Service Awards and Elite Service Awards, we combine technical expertise with personalized care to address residential and commercial needs across Oregon and Washington.
Services
Water Damage Restoration
Carpet Cleaning
Mold Remediation
Air Duct Cleaning
Area Rug Cleaning
Dryer Vent Cleaning
Pressure Washing
Pet Odor Removal
Sewage Cleanup
Contents Restoration
Details
- Year established: 1988
Highlights and features
- 35+ years of local experience in Portland and Vancouver markets
- IICRC-certified technicians with advanced training in restoration techniques
- 24/7 emergency response with average arrival time under 65 minutes
- Eco-friendly Soilguard technology for safe, sustainable cleaning solutions
- Family-owned business with transparent 8-step service process
Associations and certifications
- IICRC
- Angie's List Super Service Award
- Elite Service Award
What people say
Great job and very professional
Thorough inspection
No upselling
Quick response
10/10 would hire again
Services
Water Damage Restoration
Our IICRC-certified team responds within 65 minutes to water emergencies, using industrial pumps and thermal imaging to extract water and prevent mold growth. We repair structural damage from burst pipes, roof leaks, and flooding while preserving property value. Clients receive detailed documentation for insurance claims and guaranteed drying timelines.
Carpet Cleaning
Eco-friendly Soilguard technology removes deep stains and allergens from carpets and upholstery without harsh chemicals. Our 10-step process includes fiber protection and pet odor removal, extending carpet lifespan by up to 50%. Clients receive free pickup/drop-off for area rugs at our Vancouver facility.
Mold Remediation
We identify hidden mold sources within 24-48 hours using moisture meters and containment barriers. Non-toxic treatments eliminate spores while HEPA filtration prevents cross-contamination. Post-remediation testing ensures complete removal, with documentation for property managers and insurance providers.
Pet Odor Removal
Specialized enzyme treatments target urine crystals in carpets and padding, eliminating odors at the source. Our process includes deep cleaning subflooring and applying odor-neutralizing barriers. Property managers receive documentation for tenant turnover requirements.
Contents Restoration
We restore water-damaged electronics, furniture, and documents using controlled drying chambers and antimicrobial treatments. Clients receive itemized inventories and digital tracking of their possessions throughout the restoration process.
People
Adam Vermilyea
Owner
Pacific Northwest native with 35+ years in restoration industry. Led company through pandemic challenges while maintaining 24/7 emergency services. Focuses on community engagement and sustainable business practices.
Carrie Vermilyea
Owner
Co-owner managing administrative operations and client relations. Implements family-friendly business policies while ensuring compliance with industry standards and certifications.
Questions
What emergency services do you offer?
We provide 24/7 water extraction, mold remediation, and sewage cleanup with technicians available within 65 minutes of contact.
How long does carpet cleaning take?
Residential cleanings typically require 1.5-3.5 hours depending on square footage and soiling level.
Do you handle insurance claims?
Yes, we document damage and coordinate directly with insurers including Farmers Insurance and State Farm.
Are your cleaning methods pet-safe?
We use non-toxic Soilguard technology and enzymatic cleaners specifically formulated for pet odor elimination.
What areas do you service?
We cover Portland Metro, Vancouver WA, and surrounding communities up to 50 miles from our Vancouver headquarters.
