Business Details
17 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Waxhaw, NC
White Knight Steamer has been serving the Charlotte area since 2009 with professional carpet cleaning, upholstery cleaning, and water damage restoration services. As a family-owned and operated business, we prioritize personalized service and transparency, offering exact pricing over the phone with no hidden fees. Our team utilizes van-powered hot-water extraction equipment and exclusive formulated cleaning agents to ensure safe, residue-free results for residential and commercial clients. Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we maintain rigorous industry standards through ongoing technician education and proper liability insurance.Our commitment to quality extends to a money-back guarantee on workmanship and specialized services like carpet repair, protective treatments, and odor elimination using biodegradable solutions. Serving communities including Indian Trail, Ballantyne, Weddington, Waxhaw, and Matthews, we combine technical expertise with customer-centric values to deliver lasting results.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Water Damage Repair
Protective Treatments
Carpet Repair
Odor Elimination
Carpet Deodorizing
Carpet Re-stretching
Pet Stain Removal
Details
- Year established: 2009
Highlights and features
- Family-owned business with owner on staff for personalized service
- IICRC-certified technicians with ongoing industry training
- Exact pricing quoted over the phone with no hidden fees
- Exclusive van-powered hot-water extraction equipment for deeper cleaning
- 24/7 emergency water damage response available
Associations and certifications
- IICRC
- Better Business Bureau
What people say
Quick water removal
Professional technicians
Effective odor elimination
Transparent pricing
Excellent results
Services
Carpet Cleaning
Our van-powered hot-water extraction removes deep-seated dirt and allergens from residential and commercial carpets. Using IICRC-certified methods, we apply eco-friendly solutions that leave no residue, preventing rapid re-soiling. The process includes pre-treatment, high-temperature extraction, and rapid drying to restore carpet appearance and extend lifespan.
Water Damage Repair
24/7 emergency water extraction and structural drying services address residential and commercial water damage. Our IICRC-certified technicians use industrial pumps, moisture meters, and dehumidification equipment to remove standing water and prevent mold growth. We document the drying process to ensure complete restoration and coordinate insurance claims processing.
Protective Treatments
Guard Shield application reinforces factory stain resistance in carpets and upholstery. This treatment creates a barrier against liquid spills, oil-based stains, and acidic substances while improving soil removal during vacuuming. The non-toxic formula extends cleaning intervals and maintains fabric appearance between professional cleanings.
Upholstery Cleaning
Professional cleaning for residential and commercial upholstery uses truck-mounted equipment to deep-clean sofas, chairs, and auto interiors. Our pH-balanced solutions safely remove embedded soils without damaging fabric integrity. The process includes stain pre-treatment, low-moisture extraction, and protective coating application to maintain fabric longevity.
Carpet Repair
We fix common carpet damage including tears, burns, pet stains, and frayed seams. Our technicians perform re-stretching to eliminate wrinkles, replace damaged sections with matching material, and reapply binding edges. The service restores safety and appearance to high-traffic areas while preserving the existing carpet investment.
People
Rocco Caputo
Owner
Rocco Caputo leads White Knight Steamer as owner-operator, bringing over 15 years of cleaning industry experience. He oversees daily operations and technician training while maintaining direct client communication. His hands-on approach ensures adherence to IICRC standards and customer satisfaction guarantees.
Questions
What areas do you service?
We serve Charlotte, Waxhaw, Indian Trail, Ballantyne, Weddington, Matthews, Monroe, Stallings, and Marvin areas.
Are you available for emergencies?
Yes, our 24/7 water damage restoration team responds immediately to urgent situations.
Do you guarantee your work?
We offer a money-back guarantee on all cleaning and restoration services.
What certifications do you hold?
We maintain IICRC certification and an A+ rating with the Better Business Bureau.
How do you price services?
We provide exact quotes over the phone with no hidden fees or surprise charges.
Are your cleaning products safe?
Yes, we use biodegradable, non-toxic solutions safe for families and pets.
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