Business Details
26 Years
experience
Trusted Vacuum Sales and Repair Services in Ann Arbor
The Vacuum Store has been serving Ann Arbor and surrounding areas since 2000, providing expert vacuum cleaner sales and repair services. Our owner Jim MacDougall brings over 35 years of industry experience, having started in the vacuum business at age 18 and later earning formal education in electrical/electronics and biology. We specialize in both residential and commercial vacuum solutions, offering comprehensive repair services, onsite consulting, and a wide selection of replacement parts for all major brands. Our store features leading vacuum brands including SEBO, Dyson, Hoover, and Bissell, with knowledgeable staff available to help customers choose the right equipment for their needs. We distinguish ourselves through our unique 'Try Before You Buy' policy, allowing customers to test vacuums in-store before purchasing.Our commitment to quality service extends to free expert advice and a well-stocked inventory of essential components like bags, filters, and belts. Located at 3929 Jackson Road since 2008, we maintain strong community ties through local charity support while maintaining a focus on technical excellence. Our operating hours accommodate busy schedules with evening availability Monday-Friday and Saturday mornings. With decades of combined experience and a dedication to customer satisfaction, we've built a reputation as Ann Arbor's trusted vacuum specialists. Our approach combines technical expertise with personalized service to ensure every customer receives optimal solutions for their cleaning needs.
Services
Vacuum Sales
Repair Services
Parts Supply
Commercial Service
Onsite Consulting
Details
- Year established: 2000
Highlights and features
- 35+ years of vacuum industry experience
- Unique 'Try Before You Buy' in-store testing
- Free expert vacuum advice and consultation
- Extensive parts inventory for all major brands
- Locally owned and community involved since 2000
Services
Vacuum Sales
We offer a comprehensive selection of new vacuum cleaners from top brands including SEBO, Dyson, Hoover, Eureka, and Bissell. Our knowledgeable staff provides expert guidance to help customers choose the ideal vacuum for their specific cleaning needs. With in-store demonstrations available, customers can test equipment before purchasing to ensure optimal performance for their home or business.
Repair Services
Our certified technicians provide complete repair services for all makes and models of vacuum cleaners. From routine maintenance to complex diagnostics, we handle both residential and commercial repairs with quick turnaround times. We stock genuine replacement parts to ensure lasting repairs that maintain manufacturer specifications and vacuum performance standards.
Parts Supply
We maintain an extensive inventory of vacuum replacement parts including bags, filters, belts, and accessories for all major brands. Our parts specialists can quickly locate components for both current and older vacuum models. Customers receive expert advice to ensure proper part compatibility and installation for continued vacuum operation.
Commercial Service
Our commercial vacuum services cater to businesses requiring specialized cleaning equipment solutions. We provide bulk purchasing options, maintenance contracts, and equipment consultations for offices, hotels, and industrial facilities. Our team understands commercial cleaning demands and recommends durable, efficient vacuum systems for high-use environments.
Onsite Consulting
We offer free in-home and commercial vacuum consultations to assess specific cleaning requirements. Our experts evaluate space characteristics, flooring types, and usage patterns to recommend optimal vacuum solutions. This personalized service ensures customers invest in equipment that matches their unique cleaning challenges and maintenance needs.
People
Jim MacDougall
Owner
Jim MacDougall has owned The Vacuum Store since 2000, bringing 35+ years of vacuum industry experience. He holds degrees in electrical/electronics and biology, and previously worked at Dearborn Vacuum and Banks Vacuum before establishing the Ann Arbor location. Jim actively supports local charities including Food Gatherers.
Questions
What vacuum brands do you carry?
We stock SEBO, Dyson, Hoover, Eureka, Sanitaire, Cirrus, Bissell, Titan, Simplicity, and Oreck vacuums, with knowledgeable staff to help compare features and performance.
Do you service all vacuum types?
Yes, our technicians repair all makes and models of residential and commercial vacuum cleaners, including specialized equipment for industrial applications.
Can I test vacuums before buying?
Our 'Try Before You Buy' policy lets you test vacuums in-store to experience suction power, noise levels, and maneuverability before purchasing.
Do you offer repair estimates?
We provide free diagnostics and repair cost estimates before any service work begins, with transparent pricing and no hidden fees.
What are your business hours?
We're open Monday-Friday 10am-6pm, Saturday 10am-5pm, and closed Sundays. Emergency repair consultations can be arranged by phone.
Do you support local charities?
Yes, we actively support Food Gatherers and other Washtenaw County charities as part of our commitment to the Ann Arbor community.
