Business Details
8 Years
experience
Trusted Vacuum Cleaners & Expert Advice in Draper, UT
At Great Vacs, we have dedicated ourselves to revolutionizing the vacuum cleaner industry through expertise and innovation. Since our founding, we have rebuilt or serviced nearly 100,000 vacuums, establishing ourselves as a trusted authority in the field. Our team combines decades of hands-on experience with a commitment to customer education, offering an industry-leading Education Center featuring instructional videos, guides, and product comparisons. We specialize in providing free, personalized advice to help customers select the perfect vacuum for their needs, whether for residential or commercial use. Our extensive inventory includes refurbished models from trusted brands like Kirby, Rainbow, and Dyson, all backed by rigorous quality checks. With a 15,000 sq. ft. warehouse and three full-time U.S. shippers, we ensure most orders ship the same day they are placed.Our 61-day no-hassle money-back guarantee reflects our confidence in every product we sell. We pride ourselves on transparency, offering detailed disassembly and repair insights to empower informed purchasing decisions. From pet hair solutions to commercial-grade cleaners, our focus remains on delivering durable, high-performance vacuum systems. Our customer-centric approach has earned us over 10,000 verified reviews, with clients consistently praising our product reliability and technical expertise. As industry leaders, we continue to challenge conventional practices while maintaining our core mission: providing exceptional vacuum solutions with unmatched customer support.
Services
Refurbished Vacuums
Free Advice
Education Center
Same-Day Shipping
61-Day Guarantee
Details
- Year established: 2018
Highlights and features
- We have rebuilt or serviced nearly 100,000 vacuums since our founding
- We offer same-day shipping from our 15,000 sq. ft. U.S. warehouse
- We provide a 61-day no-hassle money-back guarantee
- Our team offers free personalized vacuum advice from industry experts
- We maintain an extensive Education Center with product comparisons and guides
What people say
Amazing
Powerful
Excellent
Great customer service
Durable
Services
Refurbished Vacuum Sales
We offer professionally refurbished vacuum cleaners from trusted brands like Kirby, Rainbow, and Dyson. Each unit undergoes complete disassembly, replacement of critical components, and rigorous testing. Our inventory includes models optimized for pet hair removal, commercial use, and allergy relief. Customers benefit from significant savings compared to new units while receiving equipment with extended warranties.
Free Product Advice
Our vacuum experts provide personalized recommendations based on individual cleaning needs. Through detailed consultations, we help customers select the most appropriate models considering factors like flooring types, pet ownership, and commercial requirements. This service includes comparative analysis between brands and models to ensure optimal purchasing decisions.
Education Center
We maintain an extensive online resource library featuring instructional videos, product comparisons, and maintenance guides. Topics range from selecting commercial vacuums to understanding HEPA filtration systems. These materials empower customers with technical knowledge about vacuum performance characteristics and proper usage techniques.
Same-Day Shipping
Orders placed before cutoff time ship the same business day from our Utah warehouse. This service applies to most in-stock items, including replacement parts and complete vacuum systems. Our logistics team prioritizes order accuracy while maintaining rapid processing times to ensure timely equipment delivery.
61-Day Guarantee
We offer an extended evaluation period for complete vacuum systems. Customers can return equipment within 61 days for a full refund, no questions asked. This policy reflects our confidence in product quality and provides risk-free testing of vacuum performance in real-world conditions.
People
Dustin
Founder
Dustin founded Great Vacs with a mission to provide high-quality refurbished vacuums and expert advice. With extensive industry experience, he built the company into a trusted source for vacuum solutions while maintaining a commitment to customer education and product transparency.
Questions
What types of vacuum cleaners do you sell?
We specialize in refurbished Kirby, Rainbow, and Dyson models, offering both upright and canister designs with various filtration systems including HEPA and sealed HEPA options.
Do you provide free vacuum advice?
Yes, our vacuum professionals offer personalized recommendations based on your specific cleaning needs, including flooring types, pet ownership, and commercial requirements.
How does the 61-day guarantee work?
We offer a full refund within 61 days of purchase for complete vacuum systems, no questions asked. Customers return the equipment for a complete satisfaction guarantee.
Are refurbished vacuums reliable?
Our refurbished units undergo complete disassembly, component replacement, and performance testing to ensure reliability. Each unit includes extended warranty coverage for customer confidence.
Do you ship outside the United States?
While our primary focus is the U.S. market, we can arrange international shipping for select orders. Please contact our customer service team for specific shipping inquiries.
