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Trusted Carpet, Tile & Upholstery Cleaning Services in Knoxville, TN
Hansen Steam Way has dedicated itself to redefining home cleaning standards through advanced technology and certified expertise. Our team employs hot water extraction, recognized as the most effective deep-cleaning method, alongside eco-friendly solutions to deliver faster drying times and longer-lasting results. As an IICRC-certified company, we prioritize continuous education, ensuring our technicians master the latest techniques to restore carpets, tile, upholstery, and wood floors to optimal condition. Randy, our lead technician and Certified Master Textile Cleaner, brings decades of specialized knowledge to every service call. We treat every home with respect, combining state-of-the-art equipment with a commitment to customer satisfaction.Our investment in cutting-edge tools and proven systems guarantees minimal residue, reduced wear, and protection against future damage. From odor elimination to MicroSeal fabric protection, we address every detail to enhance comfort and cleanliness. With flexible scheduling and a focus on transparency, we ensure each client receives personalized attention. Our mission remains unchanged: to provide the most outstanding service experience by upholding values of reputation, experience, and education. This dedication has established us as a trusted partner for residential and commercial clients across East Tennessee.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Oriental Rug Cleaning
Wood Floor Cleaning
Highlights and features
- We are IICRC-certified for carpet, tile, and upholstery cleaning.
- Our technicians use state-of-the-art hot water extraction equipment.
- We apply eco-friendly solutions that protect fibers and accelerate drying.
- Our team includes a Certified Master Textile Cleaner with industry-leading credentials.
- We guarantee results with proven systems for lasting cleanliness and protection.
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and grime using high-pressure cleaning. Certified technicians apply eco-friendly solutions that minimize residue and accelerate drying. This process extends carpet lifespan while maintaining indoor air quality through thorough debris removal.
Upholstery Cleaning
We use hydro kinetic tools to clean fabric upholstery without saturating foam. Leather surfaces receive specialized conditioning treatments. MicroSeal protection creates a barrier against stains while preserving fabric integrity and appearance for long-term durability.
Tile & Grout Cleaning
Our deep-cleaning system restores tile surfaces and grout lines to like-new condition. High-powered extraction removes embedded soil while preserving surface finishes. The process eliminates bacteria and revitalizes appearance without damaging existing sealants.
Oriental Rug Cleaning
Specialized cleaning preserves the quality of wool and oriental rugs. We offer pick-up/drop-off services and use gentle techniques that maintain fiber integrity. The process removes deep dirt while protecting intricate patterns and natural dyes.
Wood Floor Cleaning
Our dust-free system cleans hardwood floors without sanding. A preservation finish protects surfaces from wear while enhancing natural grain patterns. The quick-drying process removes embedded grit that regular cleaning misses, restoring luster safely.
People
Randy
Owner / Certified Master Textile Cleaner
Randy leads with over 20 years of specialized carpet cleaning expertise. As a Certified Master Textile Cleaner, he combines technical knowledge with hands-on service. He prioritizes family values and outdoor activities while maintaining industry leadership.
Amber
Co-owner / Marketing Director
Amber manages marketing initiatives and client relations. She focuses on community engagement and service excellence. Her dedication to networking complements the company's growth while maintaining family-centered values.
Questions
What cleaning methods do you use for carpets?
We use hot water extraction, recognized as the most effective deep-cleaning method for carpets.
Are your technicians certified?
Yes, we are IICRC-certified, and our lead technician holds the industry's highest credential.
Do you service both residential and commercial properties?
Yes, we provide cleaning services for both home and business environments.
What areas do you serve?
We serve Sevier, Knox, Blount, Jefferson, and Cocke counties in East Tennessee.
Can you clean oriental rugs?
Yes, we offer pick-up, cleaning, and delivery for fine wool and oriental rugs.
Do you offer fabric protection treatments?
Yes, we apply MicroSeal for permanent stain and sunfade protection on fabrics.
