Business Details
46 Years
experience
Emergency
services
Trusted Damage Restoration Services in Parma, Idaho
Founded in 1980, Horizon Restoration Services has built a reputation on exceeding customer expectations through exceptional service and technical expertise. Our journey began in Southern California, where we pioneered customer-centric approaches that led to rapid growth through referrals. After 25 years of success, we expanded to Caldwell, Idaho, establishing a second location in Parma to serve the Treasure Valley region. With over four decades of experience, we hold multiple IICRC certifications and have performed specialized work for high-profile clients in the entertainment industry. Our team's expertise extends to carpet inspections, warranty work, and remediation of complex restoration jobs, supported by industry-leading accreditations.We maintain strict adherence to ethical standards, evidenced by our 2008 BBB Integrity Counts Honoree award. Our service areas now span Idaho and Oregon, covering 20+ cities with comprehensive cleaning and restoration solutions. Our technicians receive specialized training in advanced techniques, including red dye removal and pet odor elimination, ensuring superior results. This combination of technical mastery and customer focus has resulted in high retention rates and extensive referral business. Today, we continue to operate under our founding principle that customer satisfaction remains our highest priority.
Services
Carpet Cleaning
Mold Remediation
Water Damage Restoration
Upholstery Cleaning
Pet Odor Restoration
Carpet Repair
Tile Cleaning
Details
- Year established: 1980
Highlights and features
- 40+ years of combined experience in carpet cleaning and restoration
- IICRC-certified technicians with 10+ specialized industry certifications
- Free furniture moving included with all carpet cleaning services
- 24/7 emergency response for water damage and fire restoration
- Award-winning service recognized by Better Business Bureau
Associations and certifications
- IICRC Certified Firm 9966
- Better Business Bureau Integrity Counts Honoree
What people say
Needed new carpet cleaners
High customer retention rate
Superior restoration results
Professional technicians
Exceeded expectations
Services
Carpet Cleaning
Our IICRC-certified technicians use advanced extraction methods to remove deep-seated dirt and stains from carpets. We include free furniture moving and employ specialized red dye removal systems for wine and punch spills. Our process restores carpet appearance while extending material lifespan through thorough cleaning and maintenance techniques.
Water Damage Restoration
Emergency water extraction services utilize industrial equipment to remove standing water and prevent mold growth. Our certified technicians implement structural drying protocols that restore properties to pre-damage condition while addressing hidden moisture in building materials and subflooring.
Mold Remediation
Comprehensive mold remediation follows IICRC S520 standards for safe removal and prevention. Our certified technicians handle attic, crawl space, and structural mold issues using containment procedures and specialized treatment to eliminate microbial contamination and restore indoor air quality.
Upholstery Cleaning
Professional upholstery cleaning services restore furniture, automotive interiors, and marine fabrics using gentle yet effective techniques. Our certified technicians handle delicate materials including silk and wool while removing stains and odors to extend the life of upholstered items.
Pet Odor Restoration
Specialized pet odor elimination targets urine and organic residue at its source using enzymatic treatments. Our process breaks down odor-causing compounds in carpets, padding, and subflooring through deep-cleaning protocols that permanently eliminate persistent pet-related smells.
Questions
What areas do you service?
We serve Idaho cities including Boise, Caldwell, Nampa, and Meridian, plus Oregon locations from Ontario to Vale.
Are your technicians certified?
All technicians hold multiple IICRC certifications covering water restoration, fire damage, mold remediation, and fabric cleaning.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage, fire restoration, and urgent mold remediation needs.
What sets you apart from competitors?
Our 40+ years of experience, extensive certifications, and free furniture moving service differentiate us from other providers.
Can you handle specialty fabrics?
We clean wool, silk, and synthetic area rugs plus automotive and marine upholstery with specialized techniques.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for claim processing and documentation requirements.
Reviews (2)
Kelley Keogh Phipps
Oct 29, 2016
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Horizon has not only taken care of our carpets and cleaned the upholstery of furniture, they have deep cleaned the upholstery of my cars as well. No joke.my old arm chairs were glistening when they were finished. The technicians are knowledgeable and careful.alway s using corner guards and moving the furniture. I highly recommend Horizon Carpet Care for all your carpet cleaning needs.
Alisha Horton
Nov 03, 2014
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I highly recommend Horizon Carpet Care and Restoration. We called them to have our carpets cleaned when we were moving into a new house. The property had taken a little while to close and we suddenly found out we could move there in two days. I called Horizon and they were able to squeeze us into their schedule. They went above and beyond to get our carpets in great condition. They found some stains downstairs and were able to apply a special treatment to remove them. Jim, the owner, was very knowledgeable and everyone was very professional and helpful. Great customer service! I would not hesitate to refer Horizon Carpet Care to my friends and family.
