Business Details
Emergency
services
Trusted Damage Restoration in Chicago, IL
ServiceMaster QRS has been a trusted leader in disaster restoration and reconstruction for over 25 years. Our team of IICRC-certified professionals specializes in water damage mitigation, fire and smoke restoration, mold remediation, and comprehensive cleaning services for residential and commercial properties. We utilize advanced technology and proven methodologies to respond swiftly to emergencies, minimizing damage and expediting recovery.Available 24/7, we prioritize seamless insurance coordination, transparent communication, and personalized solutions tailored to each client's unique needs. As a locally owned and operated franchise, we combine national expertise with a deep commitment to the Chicago community, ensuring properties are restored to their pre-disaster condition with unmatched quality and care.
Services
Water Damage Mitigation
Fire Damage Restoration
Mold Remediation
Residential Cleaning
Commercial Restoration
Structural Drying
Smoke Damage Cleanup
Carpet Cleaning
Air Duct Cleaning
Bathroom Remodeling
Highlights and features
- Available 24/7 every day of the year for emergency response
- 25 years of experience in residential and commercial restoration
- Specialize in seamless insurance claim coordination and documentation
- Offer full-service restoration from water/fire/mold damage to reconstruction
- Locally owned with IICRC-certified technicians and advanced training
Associations and certifications
- IICRC
What people say
Level of professional service
Quality of service
Timely appointments
Friendly staff
Best job compared to competitors
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, flooding, and appliance leaks. Using industrial-grade extraction equipment and thermal imaging, we remove standing water, dry structures, and prevent mold growth. Technicians work 24/7 to restore properties to pre-loss condition while coordinating with insurance providers for seamless claims processing.
Fire Damage Restoration
Fire damage restoration includes soot removal, odor elimination, and structural repairs. Our team uses HEPA filtration, ozone treatments, and specialized cleaning agents to remove contaminants. We handle content pack-out, document drying, and rebuild damaged areas while maintaining safety standards for residential and commercial clients.
Mold Remediation
Mold remediation services involve inspection, containment, and safe removal of contaminated materials. We employ negative air pressure systems and EPA-registered antimicrobials to eliminate spores. Post-remediation air quality testing ensures complete eradication, with moisture control solutions to prevent future growth in Chicago's humid climate.
Residential Cleaning
Residential cleaning services include air duct, carpet, and hardwood floor cleaning. Our technicians use truck-mounted extractors and eco-friendly solutions for deep cleaning. We specialize in post-disaster sanitization, hoarding cleanup, and move-in/move-out detailing to restore living spaces to hygienic conditions.
Commercial Restoration
Commercial restoration covers water/fire/mold damage for offices, retail spaces, and industrial facilities. We prioritize rapid response to minimize business interruption, with content inventory management and code-compliant rebuilding. Services include pre-loss planning and 24/7 emergency response tailored to commercial insurance requirements.
Questions
What types of water damage do you handle?
We address all water damage sources including burst pipes, flooding, roof leaks, appliance malfunctions, and sewage backups using advanced extraction and drying equipment.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers, handle documentation, and provide detailed estimates to streamline claims processing for property owners.
Are your technicians certified?
All technicians are IICRC-certified with specialized training in water restoration, fire cleanup, and mold remediation protocols.
How quickly can you respond to emergencies?
We provide 24/7 emergency response with technicians typically arriving within 2-4 hours of initial contact for urgent restoration needs.
What commercial services do you offer?
Commercial services include disaster recovery, pre-loss planning, content management, and code-compliant rebuilding for offices, retail spaces, and industrial facilities.
Do you handle mold testing and removal?
Yes, we perform mold inspection, air quality testing, and complete remediation following industry safety standards and containment procedures.
Reviews (1)
Kathryn Witt
Jan 12, 2018
Report
Sadly, our experience was not in line with Servicemaster's promises. After the initial cleaning, we noticed so many stains that they'd missed. While they redid some rooms, they refused to redo or credit for the rooms that quite clearly not properly cleaned either. When I initially contacted them about the lingering stains, they ignored me for almost 2 weeks and then claimed it was too far past the claim period for them to do anything about it. We feel really ripped off.
