Business Details
49 Years
experience
Emergency
services
Trusted Carpet Cleaning & Water Damage Restoration in Fort Wayne
Since 1977, Referral Cleaning & Restoration Cleaning & Restoration has been a trusted provider of comprehensive cleaning and water damage restoration services in Fort Wayne, Indiana. Founded as a small entrepreneurial venture, the company has grown while maintaining its commitment to quality, integrity, and community involvement. Our team of IICRC-certified professionals specializes in carpet cleaning, water damage remediation, mold removal, and commercial floor maintenance, utilizing advanced equipment and eco-friendly products. With decades of combined experience, we prioritize customer satisfaction through 24/7 emergency response, transparent communication, and adherence to industry standards.Our dedication to excellence has earned us a reputation for reliability, as evidenced by numerous client testimonials and long-standing partnerships with local businesses. We emphasize preventive education, offering free resources to help clients avoid water damage and maintain healthy indoor environments. Backed by certifications and a focus on innovation, we deliver tailored solutions that address both immediate needs and long-term property preservation.
Services
Carpet Cleaning
Water Damage Restoration
Mold Remediation
Upholstery Cleaning
Commercial Floor Cleaning
Hardwood Floor Maintenance
Pet Stain Removal
Air Quality Treatment
Emergency Drying Services
Carpet Protection Application
Details
- Year established: 1977
Highlights and features
- 24/7 emergency water damage response available since 1977
- IICRC-certified technicians with specialized training in restoration
- Uses Benefect botanical disinfectants for safe, effective cleaning
- Offers free water damage prevention guides and educational resources
- Maintains A+ BBB rating with transparent service guarantees
Associations and certifications
- IICRC
What people say
Quick and excellent service
Spotless results
Knowledgeable staff
24/7 emergency help
Fast drying methods
Services
Water Damage Restoration
Our 24/7 emergency response team specializes in complete water damage restoration. Using thermal imaging and moisture meters, we identify hidden saturation areas. Truck-mounted extraction units remove standing water while industrial air movers and dehumidifiers dry structures completely. We follow IICRC S500 standards for category 1-3 water damage, including mold remediation and structural repairs. Clients receive detailed documentation for insurance claims.
Carpet Cleaning
Hot water extraction removes deep-seated dirt and allergens from all carpet types. Our two-pass cleaning system combines pre-spraying with high-pressure rinsing. We offer Scotchgard protection application and pet odor removal using enzymatic treatments. Commercial clients benefit from scheduled maintenance programs that extend carpet lifespan while maintaining appearance standards.
Mold Remediation
We address mold issues through containment, HEPA vacuuming, and antimicrobial treatment. Our process includes moisture source elimination and structural drying. Post-remediation testing confirms clearance while documentation supports insurance coverage. We follow EPA guidelines for spore containment and disposal of contaminated materials.
Commercial Floor Maintenance
Customized programs maintain commercial flooring investments. Services include daily/weekly cleaning, deep extraction, and finish restoration for hard surfaces. Our technicians work after-hours to minimize business disruption while providing consistent service through dedicated account managers.
Pet Stain Removal
Specialized enzymatic treatments break down urine crystals in carpets and padding. We combine deep cleaning with moisture detection to ensure complete contamination removal. For severe cases, we offer padding replacement and subfloor treatment to permanently eliminate odors and prevent recurrence.
Questions
What water damage services do you offer?
We provide 24/7 emergency water extraction, mold remediation, structural drying, and insurance claim assistance using IICRC-certified methods.
How often should carpets be cleaned?
Manufacturers recommend professional hot water extraction every 12-18 months, or more frequently for high-traffic areas.
Do you handle commercial cleaning?
Yes, we service offices, retail spaces, and industrial facilities with customized maintenance programs.
What payment methods are accepted?
We accept major credit cards, checks, and offer financing options for large restoration projects.
Are eco-friendly products available?
We use Benefect botanical disinfectants and can accommodate specific chemical preference requests.
How do insurance claims work?
We document all work with thermal imaging and moisture readings, coordinate directly with adjusters, and accept payment from insurance providers.
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Reviews (3)
Melanie 'Bush' Funk
Aug 01, 2018
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The professionalism and top notch cleaning with above and beyond customer service has made Referral Cleaning and Restoration the only carpet cleaning company I will use from now on! The technician, Jacob, was so polite and got our neglected carpets looking brand new. I would definitely recommend them to everyone.
Kim Badders-Wilson
Mar 02, 2018
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Great Profesional service! The girl that scheduled our cleaning Was Profesional & very helpful & set up my cleaning right away which was what we needed. The guys that came to my home weee also very professional knowledgeable & did an amazing thorough job! I highly recommend this company You pay a little more but worth every penny!
Judy Sculley
Feb 10, 2018
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I have several different carpet cleaning companies over the years. I have tried steam, dry chemicals etc. I have never found a carpet cleaning company that cleans better than Referral. My carpets are several years old now they look like new. I will always use & recommend Referral.
