Business Details
9 Years
experience
Your Trusted Source for Gardening Supplies in Portland, ME
Urban Garden Center has been serving gardening enthusiasts across Maine since 2017, offering a comprehensive selection of premium indoor and outdoor gardening products. We partner with industry-leading brands like Sunlight Supply, Hydrofarm, and General Hydroponics to provide reliable solutions for both novice and experienced gardeners. Our commitment to quality extends to our discreet shipping services, with orders processed within two business days and shipped via UPS or USPS.We maintain transparent policies regarding returns and defective products, ensuring customer satisfaction through clear communication and timely support. With a physical location in Portland, Maine, we combine local expertise with nationwide shipping capabilities to meet diverse gardening needs.
Services
Product Sales
Shipping Services
Customer Support
Return Processing
Gardening Advice
Details
- Year established: 2017
Highlights and features
- We stock products from industry-leading brands like Hydrofarm and General Hydroponics
- Our team provides expert guidance for indoor and outdoor gardening projects
- We offer fast shipping with discreet packaging for all orders
- Our return policy covers defective products and unopened items within 14 days
- We serve customers across the USA and Canada with reliable delivery
Services
Product Sales
We offer a comprehensive selection of gardening products for indoor and outdoor cultivation. Our inventory includes hydroponic systems, soil nutrients, lighting solutions, and cultivation tools from trusted manufacturers. Every product undergoes quality verification before being made available to customers.
Shipping Services
Orders ship via UPS or USPS within two business days of purchase. We provide discreet packaging with no exterior branding and offer shipping quotes for international destinations upon request. Signature confirmation applies for orders over $300.
Customer Support
Our support team handles order tracking, product inquiries, and shipping questions. We provide email-based communication for return authorizations and special handling requests. All customer interactions follow documented service protocols.
Return Processing
We accept returns for defective items within 14 days of purchase. Unopened non-liquid products qualify for refunds minus shipping costs. Customers must obtain return authorization numbers before sending back any merchandise.
Gardening Advice
Through blog content and direct consultation, we provide practical gardening tips covering air circulation, seed saving, and humidity control. Our resources address both beginner and advanced cultivation techniques using current industry best practices.
Questions
What gardening products do you carry?
We stock hydroponic systems, soil nutrients, grow lights, and outdoor gardening tools from brands like Hydrofarm and General Hydroponics.
Do you ship outside Maine?
Yes, we ship to all US states and Canadian provinces. International shipping available with prior arrangement.
What is your return policy?
Defective products qualify for replacement within 14 days. Unopened non-liquid items may receive refunds minus shipping costs and restocking fees.
How quickly do orders ship?
Most orders ship within two business days. Orders placed before noon EST often ship the same day via UPS or USPS.
Can I get gardening advice from your team?
Yes, our blog features expert tips on air circulation, seed saving, and humidity control. Staff provides basic cultivation guidance during business hours.
What payment methods do you accept?
We accept major credit cards and digital payment platforms through our secure online checkout system.
