Business Details
46 Years
experience
Emergency
services
Trusted Water Damage Restoration & Carpet Cleaning in Kennewick, WA
Continental Cleaning & Restoration has served the Tri-Cities community for over 40 years, establishing itself as Washington's most trusted water damage restoration provider. Our team of IICRC-certified professionals delivers 24/7 emergency response, combining decades of experience with advanced technology to address water damage, flood cleanup, and structural drying needs. We maintain a 100% satisfaction guarantee through transparent processes, insurance coordination, and a 12-step cleaning system that ensures thorough restoration.With over 1,000 five-star reviews, our locally owned operation prioritizes rapid response times, mold prevention protocols, and customer education about post-damage care. Our technicians receive continuous training in industry best practices while maintaining affiliations with major carpet manufacturers like Stainmaster and Mohawk.
Services
Water Damage Restoration
Emergency Water Removal
Structural Drying
Flood Cleanup
Carpet Cleaning
Details
- Year established: 1980
Highlights and features
- Over 40 years serving Tri-Cities with water damage expertise
- 24/7 emergency response within 60 minutes
- IICRC-certified technicians with advanced training
- 100% satisfaction guarantee with free re-service
- Direct insurance company coordination available
Associations and certifications
- IICRC
What people say
Made easy process
Stressful situation easier
Highest professionalism
Prompt response
Thorough documentation
Services
Water Damage Restoration
Our comprehensive water damage restoration service addresses all stages of water intrusion emergencies. Using thermal imaging cameras and moisture meters, we identify hidden water pockets before implementing industrial extraction and drying systems. The process includes structural drying, mold prevention treatments, and complete documentation for insurance claims. With 40+ years of experience handling residential and commercial properties, we complete most standard restorations within 72 hours while maintaining strict safety protocols throughout the mitigation process.
Emergency Water Removal
Available 24/7 for urgent water emergencies, our rapid response team arrives within 60 minutes of your call. We deploy submersible pumps and truck-mounted extraction units to remove standing water from basements, crawlspaces, and commercial buildings. The service includes immediate structural assessment, content inventory for salvageable items, and setup of industrial drying equipment. Our technicians work directly with insurance providers to streamline the claims process while prioritizing property protection against secondary damage.
Structural Drying
Following water extraction, our structural drying service employs commercial-grade dehumidifiers and air movers to restore building materials to optimal moisture levels. We use moisture content meters to track progress in walls, floors, and ceilings, ensuring complete drying before repairs begin. The process includes air quality monitoring to prevent mold growth and documentation of dryness standards for insurance requirements. Most structural drying projects complete within 3-5 days depending on building size and damage extent.
Flood Cleanup
Our flood cleanup service addresses both natural disasters and plumbing failures with immediate response and comprehensive remediation. We remove water-damaged materials, sanitize affected surfaces, and implement drying systems to prevent mold growth. The service includes detailed documentation for insurance claims and coordination with contractors for necessary repairs. With specialized equipment for basement flooding and crawlspace access, we handle both residential and commercial flood damage across Tri-Cities.
Carpet Cleaning
Using rotary hot steam cleaning technology, our carpet cleaning service removes deep-seated dirt and allergens without overwetting fibers. The 12-step process includes pre-treatment with Green-Seal Certified solutions, soil extraction, and Scotchgard protector application. We service both residential and commercial properties, offering maintenance schedules for businesses. Our IICRC-certified technicians handle all carpet types while providing a satisfaction guarantee for spot-free results.
Questions
What water damage services do you offer?
We provide complete water damage solutions including emergency extraction, structural drying, mold prevention, and insurance documentation. Our 24/7 service handles residential and commercial properties with industrial equipment for flood, burst pipe, and storm damage.
Do you offer 24/7 emergency service?
Yes, our emergency team responds 24 hours a day, 7 days a week. We guarantee on-site arrival within 60 minutes of your call for water damage emergencies across Tri-Cities.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration and carpet cleaning. We maintain ongoing training in industry best practices and use advanced moisture detection technology.
How do you handle insurance claims?
We work directly with your insurance provider to document damage, submit required paperwork, and coordinate payments. Our detailed reporting streamlines the claims process for homeowners and businesses.
What areas do you service?
We serve Kennewick, Richland, Pasco, and surrounding communities including Walla Walla, Othello, and Prosser. Emergency services cover Benton and Franklin counties with 60-minute response times.
Do you offer carpet cleaning services?
Yes, our IICRC-certified carpet cleaning uses rotary hot steam technology with eco-friendly solutions. We service residential and commercial properties and offer Scotchgard protector application for long-term stain resistance.
